Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

334 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


NL
Nicholas L.
Chicago, IL
Kia Forte
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019 Category: Service
Nicholas said the business had good service.
This review was collected via phone interview by Customer Research Inc.

AP
ALEJANDRO P.
Chicago, IL
Scion xD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019
Honest quality service
They do an excellent job. They're honest, and they explain the workings of a car and why they fail.

DC
Dahveed C.
Chicago, IL
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Dahveed said it was a long wait to get the vehicle into the facility. Otherwise, the service was good.
This review was collected via phone interview by Customer Research Inc.

DA
Darpo A.
Chicago, IL
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Darpo said that he appreciated the explanation of what needed to be done and the three month warranty for the work. However, he would have liked if they were quicker with the service.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Chicago, IL
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Jerry said his overall experience was okay. The employees let him know what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
JOSE M.
Chicago, IL
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018
Been going there for years friends and family u guys are straight up
U guy guys speak the truth I remember when u guys didn’t charge to check the care then u went to $15 next to $25 it’s understandable reason being cause all big ass tires they’re putting on these cars

KJ
Kearo J.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Kearo said this business was on time and he had no issues. They were pretty good.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Chicago, IL
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Joseph said they have good service here.
This review was collected via phone interview by Customer Research Inc.

LB
Lavelle B.
Maywood, IL
GMC Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Lavelle said that the employees are decent and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Darren B.
Chicago, IL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Darren said his experience is always good.
This review was collected via phone interview by Customer Research Inc.

CG
Chavell G.
Chicago, IL
Cadillac Eldorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Chavell said the staff were straight forward.
This review was collected via phone interview by Customer Research Inc.

HG
Harold G.
Chicago, IL
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Harold said his experience at the business was good.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Chicago, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Aaron said the service was good.
This review was collected via phone interview by Customer Research Inc.

RC
Randy C.
Chicago, IL
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
Randy said he had to wait a few days for parts for his vehicle. He still recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

KT
Kwaku T.
Chicago, IL
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Kwaku said he has gone to this business a couple of times and they charged him inspection fees.
This review was collected via phone interview by Customer Research Inc.

KC
Kendall C.
Chicago, IL
Lincoln LS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Kendall said the service was good.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Marquette Frame & Wheel Alignment responded on 12/15/2017

THANK YOU FOR TRUSTING MARQUETTE FRAME WITH YOUR AUTOMOTIVE NEEDS

Marquette Frame & Wheel Alignment
773/434-1221

BT
Booker T.
Chicago, IL
Mercedes-Benz 560SEL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Booker said the business wanted more money than he was willing to spend on the service, but they did a good job.
This review was collected via phone interview by Customer Research Inc.

GG
Gustavo G.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2017 Category: Service
Gustavo said the service from the staff was good, but minor details with his vehicle alignment were missed and they need more attention.
This review was collected via phone interview by Customer Research Inc.

FV
Francisco V.
Chicago, IL
Ford Super Duty F-450 DRW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2017 Category: Service
Francisco said everything was good with his service visit to this business.
This review was collected via phone interview by Customer Research Inc.

AH
Alexis H.
Chicago, IL
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Alexis said the alignment could have been better. Her vehicle is already at another business.
This review was collected via phone interview by Customer Research Inc.

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