Marysville Ford


Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

520 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
87% Would Recommend
94% Business Response
Latest Review 1 day ago
ALEX O. on 11/21/2017
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"Excellent service provided for 2 vehicle oil change on a Sunday. "
The rep on duty (Kenny) provided a great service. The 2 vehicle work was completed within a reasonable allotted time. We used to have a military discount but now Ford does not offer it, that's a bummer. Also maintenance on Sundays will not provide a car wash and vacuum of the vehicle due to the unavailability of technicians.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/19/2017
Review Created: 11/21/2017 04:20 PM
Customer Relations M., Customer Relations Manager at Marysville Ford responded on 11/22/2017

Thank you for your valuable feedback, Alex. We're glad to hear Kenny treated you well during your visit, and we look forward to working with you again

Thank you,

Customer Relations Manager
Marysville Ford
Ph. 360-659-4000
KYLE G. on 11/20/2017
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"Quick Lane"
Great Service
Vehicle: Ford Transit Cargo Van
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017 09:28 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/20/2017

Thank you for your wonderful review, Kyle. We appreciate your business!

Amber Mullerleile
Customer Relations Manager
CORINNA T. on 11/18/2017
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"Honest and friendly people!! "
Sarah and MacKenzie are the best!!! Very honest and always so nice!!!
Vehicle: Ford Explorer
Category: Service
Service Date: 11/15/2017
Review Created: 11/18/2017 02:09 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/20/2017

We appreciate your business, Corinna. Thank you for the 5 star review!

Amber Mullerleile
Customer Relations Manager
JACK S. on 11/18/2017
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"Great service!"
Fast service and easy in and out!!!
Vehicle: Ford Fusion
Category: Service
Service Date: 11/14/2017
Review Created: 11/18/2017 12:43 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/20/2017

Thank you for the 5 star review, Jack. We appreciate your business! 


Amber Mullerleile
Customer Relations Manager
DANIEL A. on 11/18/2017
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"No pressure great salesperson in Jason"
Jason did an excellent job
Vehicle: Ford F-150
Category: Sales
Sales Date: 11/10/2017
Review Created: 11/18/2017 10:15 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/20/2017

Thank you for taking the time to leave us such a wonderful review, Daniel. We appreciate having the opportunity to earn your business, and we'll make sure to pass the praise on to Jason. Congrats on your new Ford F-150!

Amber Mullerleile
Customer Relations Manager
JOHN W. on 11/17/2017
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"Efficient, friendly"
This dealer is fair, friendly, does not do the ‘new car dealer runaround’, gave us 100% trade in value deal done by phone and only 2hrs at dealer
Vehicle: Ford F-150
Category: Sales
Sales Date: 11/10/2017
Review Created: 11/17/2017 05:07 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/20/2017

Thank you for allowing us to earn your business, John. We're happy to hear you had a pleasant buying experience, and we hope you love your new Ford F-150. Congrats! 

Amber Mullerleile
Customer Relations Manager
ALEC J. on 11/17/2017
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"Willingness to work with you"
They were very willing to work with me in my visit to fit my needs and help me
Vehicle: Ford F-150
Category: Sales
Sales Date: 11/10/2017
Review Created: 11/17/2017 11:06 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/18/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Alec. We hope you love your new Ford F-150! 

Amber Mullerleile
Customer Relations Manager
DAVID T. on 11/17/2017
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"aFORDability"
New facility/customer service
Vehicle: Ford F-150
Category: Sales
Sales Date: 11/10/2017
Review Created: 11/17/2017 10:08 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/18/2017

Thank you for the 5 star review, David. We appreciate your business!

Amber Mullerleile
Customer Relations Manager
DENNIS S. on 11/17/2017
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"My view"
Very fine young salesman.
Vehicle: Ford C-Max Hybrid
Category: Sales
Sales Date: 11/12/2017
Review Created: 11/17/2017 07:08 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/18/2017

Thank you for allowing us to earn your business, Dennis. We appreciate your great review, and we hope you love your new Ford! 

Amber Mullerleile
Customer Relations Manager
GUSTAVO R. on 11/16/2017
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"Going on the right direction "
You can really tell they’re trying to reach the top, I️ didn’t rate the higher because there’s room to improve but they definitely are going in the right direction.
Vehicle: Ford F-150
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017 09:49 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/18/2017

Thank you for your valuable feedback, Gustavo. We appreciate your business, and we will continue to strive to give you a 5 star experience. We'll see you next time! 

Amber Mullerleile
Customer Relations Manager
TED E. on 11/16/2017
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"In and out, no muss no fuss."
Fast and friendly service
Vehicle: Ford Focus
Category: Service
Service Date: 11/13/2017
Review Created: 11/16/2017 07:41 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/18/2017

Thank you for the 5 star review, Ted. We'll see you next time!

Amber Mullerleile
Customer Relations Manager
SAVANNAH S. on 11/16/2017
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"Very friendly"
Casey helped me get through the car buying process by being friendly and was willing to help me out when things got difficult by relating to me because he has a daughter.
Vehicle: Ford Fiesta
Category: Sales
Sales Date: 11/07/2017
Review Created: 11/16/2017 04:19 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/16/2017

Thank you for allowing us to earn your business, Savannah. We're glad to hear you had an enjoyable buying experience, and we appreciate your kind review. We'll make sure to pass the praise on to Casey. Congratulations! 

Amber Mullerleile
Customer Relations Manager
RICHARD R. on 11/16/2017
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"Excellent place to shop"
It took a little longer than expected to finalize the purchase but would go there again.
Vehicle: Ford Focus
Category: Sales
Sales Date: 11/07/2017
Review Created: 11/16/2017 07:56 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/16/2017

Thank you for the great review, Richard. We're glad to hear your overall buying experience was a good one. Congrats on your new Ford Focus! 

Amber Mullerleile
Customer Relations Manager
TONY F. on 11/15/2017
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"New tires and TPS"
They beat the lowest price I could find and also installed my aftermarket TPS with no problems or surprises. Service was wuick and everyone was awesome to work with!
Vehicle: Jeep Commander
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017 09:54 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/15/2017

Thank you for taking the time to leave us such a wonderful review, Tony. We appreciate your business! 

Amber Mullerleile
Customer Relations Manager
BELL M. on 11/15/2017
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"Tire Shopping"
Best customer service EVER!!!! Helped find tires for my teuck great efforts acroas the board!! Definitely first rat quality service!
Vehicle: Ford F-150
Category: Service
Service Date: 11/04/2017
Review Created: 11/15/2017 07:31 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/15/2017

Thank you for the 5 star rating, Bell. We appreciate you! 

Amber Mullerleile
Customer Relations Manager
JERRY P. on 11/15/2017
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"great staff and service"
I received great courteous service !!!!
Vehicle: Ford F-150
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017 07:27 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/15/2017

Thank you for your kind words, Jerry. We appreciate you! 


Amber Mullerleile
Customer Relations Manager
THOMAS H. on 11/15/2017
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"Very good service"
Very good service
Vehicle: Ford F-150
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017 05:32 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/15/2017

We appreciate your business, Thomas. Thank you for the 5 star review! 

Amber Mullerleile
Customer Relations Manager
MARGUERITE W. on 11/15/2017
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"Excellent "
The work was completed in the time frame I was quoted.
Vehicle: Ford Focus
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017 04:42 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/15/2017

Thank you for the 5 star review, Marguerite. We appreciate your business!  

Amber Mullerleile
Customer Relations Manager
LINDA S. on 11/14/2017
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"Awesome!"
I have purchased three vehicles from Marysville Ford in the past 7 years. They are amazing--so professional and I've never felt pressured. When our daughter was ready to buy a car we steered her to Marysville Ford and this turned out so well. Carrol Rust (rusty) was excellent. He treated our daughter with respect, acknowledged her monthly payment requirements, and found her the perfect car. This dealership is outstanding, and the sales staff is professional and caring.
Vehicle: Ford Focus
Category: Sales
Sales Date: 11/05/2017
Review Created: 11/14/2017 08:56 PM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/14/2017

Thank you for taking the time to leave us such a kind review, Linda. We're thrilled to hear you had such a pleasant buying experience, and we'll make sure to pass the praise on to Rust. Congratulations on your new Ford Focus! 



Amber Mullerleile
Customer Relations Manager
ROBERT S. on 11/12/2017
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"hose replacement"
had a few problems but it was resolved.
Vehicle: Ford F-150
Category: Service
Service Date: 11/07/2017
Review Created: 11/12/2017 08:07 AM
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Amber M., Customer Relations Manager at Marysville Ford responded on 11/13/2017

Thank you for the 5 star review, Robert. We appreciate your business!

Amber Mullerleile
Customer Relations Manager
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