ReScore Reviews™ (3)
I am sorry to hear the issues that came up at Marysville Ford. I would like to learn more so I can look up your information and have more info to discuss this issue further. Please feel free to email me at: email@example.com
I am sorry to hear about your experience. I would like to learn more so I can look up your information and have more info to discuss this issue further. Please feel free to email me at: firstname.lastname@example.org
While we were signing paperwork they had the higher price on our paperwork, which we had to argue over again... and they gave us a sales pitch on buying a ResistALL package and we were told that it covered EVERYTHING. If our puppy chewed on something, covered.. if hunting and we cut a hole in the seat... covered.. We also have 3 kids so we thought that this would be a great thing to have in case something happened our BRAND NEW truck would be covered.
5 months later... Our dog was riding in the back seat and chewed the seatbelt so from what we were told it would be covered. So I called ResistALL to make a claim and was informed that NONE of what they told us was true. Nothing that they told us was covered.
Pissed off I called Marysville Ford and informed them that they sold us a product under false pretenses. Nothing they told us was covered and the sales manager I talked to refused to make it right, will not fix the seat belt we were told would be covered and refuses to refund us our money on the item we were sold. They lied about the product and do not want to make it right! The manager told me that nothing of the sort was said and are denying everything we were told.
DO NOT BUY FROM MARYSVILLE FORD! These people are liars and just looking to rip people off.
Needless to say we will NEVER purchase another vehicle from them and will be informing everyone we know not to buy from these con artists!!
I am sorry that you had this experience. I would be happy to explain what may have occured as we use a third party to pull data for our vehicle descriptions. My direct contact is email@example.com or 360-474-2542.
Right off the bat Baran Affleck calmed our nerves and was very kind. Telling a stranger how much money you make and pulling credit scores can sometimes be an embarrassing and uncomfortable situation but Baran made us feel comfortable and we could tell that he genuinely wanted to help us find the best option for us, making no judgments on our financial or credit state.
We were able to find a Ford Fiesta that was just right for us! AND I have to mention that it was the CUTEST color ever! Mint! What a bonus! So... we bought the car!
The finance guy was a literal WIZARD and was able to cut our interest rate in half and add a maintenance plan and some other gems on the contract that has this car set up for 6-7 years... no stress!!
Then to top it off... Jason the car guy was such a great guy! He gave me a tour of the dealership to familiarize myself with where I could go for certain services. That way when I need to come in for any reason in the future, I don't have to feel anxious about where to go.
All in all I have an affordable, super reliable, and freaking adorable car! My husband and I couldn't be happier with our experience. My new car literally brings a smile to my face every time I see it and from this day forward so will the Marysville Ford Dealership!
PS drove from Port Angeles to get there so don't waste your time!!!
I am sorry to hear you did not have anything less than an exceptional experience. I would like to learn more about the situation and possibly whom you worked with. Please give me a call here at the store or email me.
I am sorry to see you had a bad experience with your sales professional. I would be happy to discuss this further to address your concerns.
Please email me firstname.lastname@example.org or call me at the store 360-474-2542
I also want to thank Shawn Barrett in Finance. He made my experience at Marysville Ford very comfortable.