Massey Cadillac Dallas Body Shop

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

807 Reviews

97% Would Recommend
Latest Review about 1 year ago

Review for Massey Cadillac Dallas Body Shop
Nita B. on 11/09/2011
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Nita said this business usually does a good job, but this visit was not as good. Her vehicle was keyed and they said it was not. They kept her vehicle 8 days, but they could not match the paint. It is not the right shade. Then they kept the vehicle three more days. Her vehicle was not ready when promised. They kept changing the date for different reasons and there was a parts delay. The detail job was not good. The inside was not as clean as it should have been. She was not satisfied with the business' communication because she was told different things by different people. She would not recommend this business for the above reasons.
Category: Collision
Service Date: 10/27/2011
Review Created: 11/09/2011
This review was collected via phone interview by Customer Research Inc.