ReScore Reviews™ (1)
I would like to formally apologize to Mr. Myers again for his 5 hour wait to get the repair work completed. However i would like to add, that you were a friday walk-in customer. I did not do any repairs until you okayed the estimate that was presented before you. When i gave you the estimate you said that you could get it done in Raleigh for i thhink you said $160.00. You okayed the repairs for $285. Which included replacing front and rear pads. Which was cheaper than the quote you had received from Raleigh, which was only for just the front. We showed you an oil leak on your vehicle. You said you would take it back to the place that had previous repaired the leak and for us not to do that repair. I repaired the leak and put a minimum of 3 quarts of oil in the engine (4 quart engine) at no charge. I did it because one, i did not want you to damage your engine. And two, i have a son in college in his early twenties as are you. I would want someone to take care of his vehicle.
So yes i was somewhat surprised, not by the 3 star rating. No problem, we can and will do better. But to not recommend us for service. I fell that is very harsh. Thank you Mr. Myers for the 3 star rec.