Max's Auto Service Inc.


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

54 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 15 days ago
LAKESHA G. on 02/03/2018
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"Straight Forward"
Thank you for your straight forward service and gracious recommendations. I had a engine light on that Max’s Auto Services accessed and gave me the codes for. They then explained these codes and the best possible route for repair while keeping cost down. They also recommended a business which was helpful.
Vehicle: Pontiac Vibe
Service Date: 02/02/2018
Review Created: 02/03/2018 10:03 AM
MARIA K. on 02/02/2018
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"Excellent service!"
Greg took car of my vehicle and also called to check and see how it was running.
Vehicle: Honda Ridgeline
Service Date: 02/01/2018
Review Created: 02/02/2018 04:39 AM
Robert H. on 01/29/2018
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Robert said the employees lost his vehicle's hood cap. The service price cost too much.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 01/27/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
CHARLES H. on 01/27/2018
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"Personal attention"
Greg has always done outstanding work on my vehicles at a fair price
Vehicle: Suzuki XL-7
Service Date: 01/26/2018
Review Created: 01/27/2018 01:54 PM
Paige B. on 01/26/2018
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Paige said the business is great. Max is very nice and the service is affordable. However, this visit took over an hour for an oil change.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 01/24/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Alonzo H. on 01/20/2018
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Alonzo said he has been going to the business ever since they have been there. He recommends a lot of people to them.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/29/2017
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Clayton B. on 01/15/2018
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Clayton said he would recommend this business for service.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 01/13/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Douglas T. on 01/15/2018
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Douglas said he has been going to this business for 13 years, and he would like the staff to keep up the good work.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Cliff S. on 01/10/2018
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Cliff said everything was good, and went well with the business.
Vehicle: Cadillac Escalade
Category: Service
Service Date: 12/07/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
LYNDON J. on 01/08/2018
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"Excellent Service"
They were straight with me about what was needed and what was not. Great work at a great price.
Vehicle: Mercedes-Benz CLK-Class
Service Date: 12/18/2017
Review Created: 01/08/2018 08:09 PM
LIBBY T. on 01/07/2018
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"Fast and effective repair "
Remembering who you are and what they can do to help you. They will go out of their way to make sure you are satisfied and your car problems are resolved. Reliable service
Vehicle: Jeep Liberty
Service Date: 01/06/2018
Review Created: 01/07/2018 08:46 AM
THOMAS W. on 12/30/2017
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"Reliable "
I take two Bimmers to Mr. Williams for service. Honest man who does good work.
Vehicle: BMW 3 Series
Service Date: 12/28/2017
Review Created: 12/30/2017 07:33 AM
Robert W. on 12/21/2017
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Spoke with Robert's wife. She said she had no problems with the business, and they did a good job. They finished the work when they said they would, and she had her vehicle back the same day.
Vehicle: BMW 5 Series
Category: Service
Service Date: 12/15/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Remus M. on 12/20/2017
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Spoke with Alethia. She said the service was pretty good.
Vehicle: BMW X5
Category: Service
Service Date: 12/14/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Andrea G. on 12/15/2017
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Andrea said Max is a good person, and has done well for her.
Vehicle: Buick Enclave
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
BRAD B. on 12/13/2017
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"mercedes maintenance service--good job"
performed as expected and on time. friendly service. overcrowded parking lot and cluttered office were only negatives. Greg is knowledgeable and courteous. will plan to return for next service. good web-site convenient digital account setup. thanks again
Vehicle: Mercedes-Benz E350
Service Date: 12/12/2017
Review Created: 12/13/2017 06:27 AM
Hemir A. on 12/13/2017
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Hemir said this business provided great service.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 12/11/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
ANDRES V. on 12/12/2017
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"2 cars made brand new again"
I took my 2006 jetta thinking there was no hope and let me tell you that those mechanics made it like I just drove it off the dealer. Greg is very hospitable and makes you feel like part of the family. I was new here to Goldsboro so didn't know anyone and when I went there I was pretty much the only white guy that I saw. However they all made me feel right at home and treated me like I was their main customer. What I found most awesome was when I took my car it was going to be an all day affair, And of course I had something in my eye that was scratching it turning it super red. obviously had no way to go anywhere. So pops up his father and HE takes me to Emergicare in his own car and would not take a penny for gas. I found that outstanding. Also and most important, all the mechanics that work there do there thing and do it well yet the FATHER goes are and checks everything being done since its his name on it. They have been in business since 1972 and it shows. Everyone is extremely courteous . Again i'm new to the area but I wish I new them forever. oh, most of all Greg takes the time to show you what he is going to do and even show old parts and saves you money on junk that you don't need. AWSOME
Vehicle: Toyota Highlander
Service Date: 12/11/2017
Review Created: 12/12/2017 05:21 AM
THOMAS B. on 12/04/2017
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"Great customer service!"
Max's Auto Service goes above and beyond - they keep the owner informed, complete the work as promised, and always make time for any questions their customers may have, etc. Thanksgiving morning so our son could pick up his car and have it for the long weekend. Max's Auto Service is now our "go-to" place for auto repairs!
Vehicle: BMW 3 Series
Service Date: 11/23/2017
Review Created: 12/04/2017 04:09 AM
Linwood B. on 12/04/2017
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Linwood said he always goes to this business for service.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 12/01/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
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