Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

98 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 3 days ago

Reviews


TC
Tammara C.
Goldsboro, NC
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Tammara said the staff were very good and they took care of her vehicle. They knew what they were talking about when it came to the vehicle.
This review was collected via phone interview by Customer Research Inc.

IR
Isaac R.
Goldsboro, NC
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Isaac said everything was great.
This review was collected via phone interview by Customer Research Inc.

BB
BRITTNY B.
Goldsboro, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great service
I called on a Friday almost at closing and made an appointment to get my car serviced on that Monday morning. Greg completed my services in a professional and timely manner. Very knowledgeable and experienced. Definitely will be back for future maintenance an do her work!

TL
Tim L.
Goldsboro, NC
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Tim said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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Nicole S.
Goldsboro, NC
Honda Civic Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Nicole said the staff was professional, but she was pretty bored sitting in the waiting room. She appreciates their work.
This review was collected via phone interview by Customer Research Inc.

BW
BARBARA W.
Pikeville, NC
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Great Mechanics!
Great customer service, called and kept me up to date on what was going on, gave me a realistic and honest price quote. And completed the job in a timely manner despite there being some difficukt issues with my car.

KL
Kiondra L.
Goldsboro, NC
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Kiondra said the business provided quick service and it was good.
This review was collected via phone interview by Customer Research Inc.

WC
WESLEY C.
Goldsboro, NC
Land Rover Range Rover Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Fantastic!!!!! AAA+
Greg helped me there and was fantastic to say the least. Communication was great my problems on my Range Rover were fixed flasslessly and even did a few extra things he found along the way without even being asked. I would definitely recommend Max’s to anyone looking for a professional mechanic service, top notch! 👍🏻

DD
David D.
Pikeville, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
David said Greg Williams is the best. He's been going there for years and has always had great service.
This review was collected via phone interview by Customer Research Inc.

AH
Alonzo H.
Goldsboro, NC
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Alonzo said that he has been dealing with the facility for decades and they are professional. They make sure the work is done right and they stand behind it.
This review was collected via phone interview by Customer Research Inc.

JC
Jose C.
Goldsboro, NC
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jose said he had gone elsewhere and had not gotten the answers that he was looking for. Immediately, when he spoke with Greg, he was pleased with the communication. He was told to return the next morning for a thorough evaluation. Everything was explained to him and his vehicle is operating smoothly. He will be a customer of this business.
This review was collected via phone interview by Customer Research Inc.

VB
Victor B.
Goldsboro, NC
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Victor said they did great. He didn't have any complaints with the service, overall.
This review was collected via phone interview by Customer Research Inc.

JB
Johnni B.
Albertson, NC
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Johnni said that the staff provided her with good customer service.
This review was collected via phone interview by Customer Research Inc.

PH
PHIL H.
Princeton, NC
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Good
Excellent service. Excellent manager named Greg.

RE
Robert E.
Goldsboro, NC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Robert said Matthew, the mechanic, did a great job.
This review was collected via phone interview by Customer Research Inc.

TZ
Tom Z.
Goldsboro, NC
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tom said the business is the best in the area for vehicle service. They always do satisfactory work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AN
Arianna N.
Oak Ridge, NC
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Arianna said the employees were very kind. They had her service completed in less than a day.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Goldsboro, NC
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Great service!
Took my car here from another shop. I heard great things and they didn’t disappoint. I was kept informed about the progress of my car until it was finished, and was even invited in to see for myself! Best shop around!

ES
Esther S.
Goldsboro, NC
Ford Escape
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2018 Category: Service
Esther said everything was okay.
This review was collected via phone interview by Customer Research Inc.

TL
Todd L.
Goldsboro, NC
Mitsubishi Eclipse
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2018 Category: Service
Todd said he tried to get his vehicle fixed, but it's still not running right.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 98 in total