Metro Transmission and Automotive


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

401 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
88% Business Response
Latest Review 1 day ago
Sandra T. on 11/20/2017
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Sandra said the business was prompt and thorough. The staff were helpful and nice.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/21/2017

Sandra - We were glad to be able to take care of the unexpected problem with your Corolla. We appreciate the trust you put in us.

Rick Grant
Owner
760-471-0223
Pete V. on 11/20/2017
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Pete said he would recommend this business for service.
Vehicle: Chevrolet
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/21/2017

Pete - Thank you for the confidence and trust you put in us over the years. Your satisfaction means alot to us and we appreciate you very much.

preciate it.

Rick Grant
Owner
760-471-0223
ERIC M. on 11/18/2017
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"Trustworthy"
Very efficient, fast, friendly and reliable
Vehicle: Lexus ES 350
Service Date: 11/17/2017
Review Created: 11/18/2017 12:11 PM
Rick G., Owner at Metro Transmission and Automotive responded on 11/21/2017

Eric - Thank you for the years of trust you put in us to take care of the maintenance on your vehicles. We appreciate it very much.

Rick Grant
Owner
760-471-0223
Julie L. on 11/15/2017
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Julia said it was her first visit. They were very good at what they did. They communicated well. They got everything done smoothly.
Vehicle: Ford F-150
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/21/2017

Julie- We are always happy to meet new customers and glad to know how satisfied you were with your visit. Please let us know if there is anything else you need with your F-150.

Rick Grant
Owner
760-471-0223
Terry J. on 11/14/2017
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Terry said he trusts this business because the staff are outstanding. They took his vehicle in and got to work on fixing it right away. They exceeded his expectations by far.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/21/2017

Terry Your satisfaction is very important to us. Thank you for your trust, we do appreciate it.

Rick Grant
Owner
760-471-0223
Aaron G. on 11/13/2017
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Aaron said the staff were honest and they did a good job.
Vehicle: Hyundai Accent
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/21/2017

Aaron - Thank you for the continued trust you have put in us at Metro to take care of your Hyundai. Please let us know if there is anything else we can assist you with.

Rick Grant
Owner
760-471-0223
JOHN D. on 11/09/2017
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"Have great trust in their quality of work and they don't over sell"
was happy to find them about 4 years ago and wish I'd found them sooner. Like the fact they are a friendly family owned business. Their great reviews don't lie! I have recommended them to many!
Vehicle: Honda Civic Sdn
Service Date: 11/07/2017
Review Created: 11/09/2017 08:05 AM
Rick G., Owner at Metro Transmission and Automotive responded on 11/15/2017

John - Thank you for your trust over the years. Your satisfaction is important to us and we appreciate you very much.

Rick Grant
Owner
760-471-0223
Sam K. on 10/27/2017
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Sam said the service was good, and everything was fine.
Vehicle: Chevrolet
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/15/2017

Sam - Thank you for coming in. We were glad to be able to take care of the cooler leak on the food truck.

Rick Grant
Owner
760-471-0223
MIKE D. on 10/24/2017
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"Always my Go To for transmission service!"
I highly recommend this place for transmission service and other mechanical services. Two thumbs up!!
Vehicle: Nissan Altima
Service Date: 10/23/2017
Review Created: 10/24/2017 07:43 AM
Rick G., Owner at Metro Transmission and Automotive responded on 10/24/2017

Mike- Thank you for your continued trust over the years with all your vehicles. Your satisfaction is very important to us.

Rick Grant
Owner
760-471-0223
Michael W. on 10/23/2017
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Michael said the price was fair.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/15/2017

Michael - Thank you for giving us the opportunity to take care of the repair on your Econoline. We do appreciate it.

Rick Grant
Owner
760-471-0223
Robert G. on 10/23/2017
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Robert said that the business goes all out. They have great service and he is happy to go there.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 10/16/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Loren W. on 10/23/2017
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Loren said this business was really quick about getting her in and they were friendly.
Vehicle: Hyundai Elantra GT
Category: Service
Service Date: 10/17/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 11/15/2017

Loren - Thank you for coming in with your Hyundai. Please let us know if we can help with anything else. 

Rick Grant
Owner
760-471-0223
Jose A. on 10/20/2017
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Jose said this business got him in right away and his vehicle was done in a couple hours. Their customer service was good.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 10/23/2017

Jose - Thank you for coming in and letting us take care of the issue with your 4Runner. As a first time customer we are glad to know you are satisfied with the service you received. 

Rick Grant
Owner
760-471-0223
LOU C. on 10/19/2017
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"Honesty and integrity"
Although I didn't expect all that was wrong with my car, I trust the people here (especially Eric) to take care of whatever is necessary for my car. Please revise my license in your records to CA 7YIX354.
Vehicle: Toyota Camry
Service Date: 10/17/2017
Review Created: 10/19/2017 11:49 AM
Rick G., Owner at Metro Transmission and Automotive responded on 10/19/2017

Lou...We appreciate the kind words and your trust in us! We want you to have peace of mind and a safe car to take you whereever you need to go.

Rick Grant
Owner
760-471-0223
BRENDA R. on 10/16/2017
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"Very Efficient"
Quick response and good communication. So glad we have a new automotive shop. They explained what was needed and understood my wishes. Definitely I would recommend.
Vehicle: Dodge Pickup
Service Date: 10/12/2017
Review Created: 10/16/2017 08:17 AM
Rick G., Owner at Metro Transmission and Automotive responded on 10/16/2017

 Brenda- We are always glad to have add members to our Metro family.  Thank you for trusting us with the fuel issue on your Dodge.

Rick Grant
Owner
760-471-0223
Jason L. on 10/16/2017
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Jason said the business is dependable.
Vehicle: Lexus GS 300
Category: Service
Service Date: 10/06/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 10/18/2017

Jason - Thank you for bringing in another of your vehicles. We do appreciate the confidence you have in us to take care of the maintenance.

Rick Grant
Owner
760-471-0223
SKIP S. on 10/11/2017
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" Honest and professional shop and personnel. "
The personnel of Metro Transmission are professional, knowledgeable and trustworthy.
Vehicle: Toyota Tacoma
Service Date: 10/11/2017
Review Created: 10/11/2017 09:05 PM
Rick G., Owner at Metro Transmission and Automotive responded on 10/16/2017

Skip- It's always a pleasure seeing you. Thank you for continuing to count on us to take care of the maintenance on your vehicles.

Rick Grant
Owner
760-471-0223
RANDY M. on 10/10/2017
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"Honest, reliable, professional, "
Goes above and beyond to make it right
Vehicle: Ford F-150
Service Date: 10/06/2017
Review Created: 10/10/2017 10:03 PM
Rick G., Owner at Metro Transmission and Automotive responded on 10/11/2017

Randy- Thank you for your trust to take care of your F150. We do appreciate it very much.

Rick Grant
Owner
760-471-0223
RAMON S. on 10/07/2017
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"Excellent service, bar none"
Eric and his team are always great, understanding, considerate and very helpful. Quality work, service and more than competitive prices.
Vehicle: Jeep Liberty
Service Date: 10/04/2017
Review Created: 10/07/2017 04:18 PM
Rick G., Owner at Metro Transmission and Automotive responded on 10/11/2017

Ramon- We are glad to know your satisfaction with the service and repair you receive at Metro. Thank you for continuing to count on us for your vehicle maintenance.

Rick Grant
Owner
760-471-0223
Dennis D. on 10/05/2017
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Dennis said this business provided good, honest and reliable service. However, if there is a problem, they take care of it.
Vehicle: Ford F-150
Category: Service
Service Date: 09/22/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 10/16/2017

Dennis- Thank you for trusting us at Metro for so many years. We are glad to know how satisfied your are with the service you receive.

Rick Grant
Owner
760-471-0223
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