We were asked to perform a Va State Inspection on the Jetta, it arrived without a sticker on the windshield. It failed due an exhaust leak. Unfortunately, it had been rejected by another station and arrived without a sticker on it. Here is the regulation reference (19VAC30-70-60 para A) therefore we are not allowed to issue a second rejection sticker.
Yes. Hunter and your husband brought in two vehicles a Lexus & a Chrysler for State Inspections. The Lexus passed Va. State Inspection (had an out of state temp tag) & the Chrysler failed. Terry who conducted both inspections worked with Hunter to help him understand what would be needed for the Chrysler to pass Va Inspection, as he indicated he planned to perform the work himself.
There were no issues while on site. There was nothing done here to cause any damage to either vehicle. The inspection bay is outfitted with a two post lift and nothing came in contact with the bumper area (where you indicated that the scratches are). I am sorry that you have a scratch (or scratches) on your car's bumper. But we did not cause them.
I am not saying we are perfect, we aren't. But we are honest and if we had damaged your vehicle we would have told you and we would have worked to make it right.