Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 203 Reviews )

100% Would Recommend
Latest Review 3 days ago

Reviews


JB
Julie B.
Berlin, NH
Chevrolet Equinox
Verified Customer
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11/16/2019 Category: Service
Julie said they are always very quick to respond when she needs them. She said she really liked their service, the employees treated her well.
This review was collected via phone interview by Customer Research Inc.

ST
Scott T.
Berlin, NH
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Scott said the staff provided prompt service and got him back on the road.
This review was collected via phone interview by Customer Research Inc.

CC
COLETTE C.
Berlin, NH
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Friendly and efficient
As always the appointment was on time and completed efficiently and in a timely manner.

RB
RAYMOND B.
Berlin, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Service and Convenience
Thanks for the schedule changes on such short notice. You guys always go out of your way. Thanks again.

OD
Olive D.
Berlin, NH
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Olive said this business is very family oriented. They are very courteous and very good. They are prompt and their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
New Hampshire
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Chris said the customer service is good.
This review was collected via phone interview by Customer Research Inc.

JA
Jody A.
Berlin, NH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Jody said the business was quick, professional and also very informative.
This review was collected via phone interview by Customer Research Inc.

LM
LINDA M.
Berlin, NH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Outstanding Service
In for a routine tire swap, while it was there they realized I had another issue, was called informed of the issue, and repaired. You can be sure that when your vehicle is returned to you, it's absolutely safe for the road. Prices you can afford and peace of mind.

BL
BRIAN L.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Flat tire
Exceptional service. How many places can you call at 8 a.m. with a flat tire and they tell sure no problem bring it in and it is fixed in no time at all for a very reasonable price I might ad. I recommend this place to all my friends that live in the area.
Michael G., Co-owner from Mr. Auto responded on 09/25/2019

Thank you for your kind words. Word of mouth is the best advertisement.


JD
Johanne D.
Montreal, QC
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09/20/2019
Honest and competent
We received excellent service, with honest appraisal that saved us a lot of trouble and money! Exceptional, would recommend any time
Michael G., Co-owner from Mr. Auto responded on 09/25/2019

Thank you it was very nice to meet you all. Gald your trip was able to continue. Feel free to stop by and say hi anytime.


MG
Michael G.
Berlin, NH
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2019 Category: Service
Michael said that his experience at the business was good.
This review was collected via phone interview by Customer Research Inc.

CH
Clifford H.
Berlin, NH
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Clifford said his experience was good.
This review was collected via phone interview by Customer Research Inc.

DD
Donna D.
Berlin, NH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Donna said the business's staff did the oil change quick. They were timely and considerate.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 09/25/2019

Donna thank you for being a continued loyal customer.


CS
Cecile S.
Berlin, NH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Cecile said this business was a good business to take her vehicle to.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Berlin, NH
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Eric said his experience was good.
This review was collected via phone interview by Customer Research Inc.

CO
Chris O.
Hopkinton, NH
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Chris said the business was friendly.
This review was collected via phone interview by Customer Research Inc.

AV
Anthony V.
Berlin, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Anthony said they are top notch. They're always great to deal with. It was easy to get in for an appointment. They're flexible with their time.
This review was collected via phone interview by Customer Research Inc.
Michael G., Co-owner from Mr. Auto responded on 08/12/2019

Tony always a pleasure. Its great to have generations like you and your dad to support us. Thank you.


BL
BRIAN L.
Berlin, NH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Inspection
Always top notch and it passed.

MH
MIKE H.
Berlin, NH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019
Quick oil change
The folks at Mr. Auto were accommodating and quick. My wife works a lot and rarely has time to get her car serviced. Mr. Auto was able to squeeze us in and get us on the road again.

PL
PIERRE L.
Berlin, NH
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
ALWAYS READY TO WORK ON OUR OLD VEHICLES.
THEY ARE VERY POLITE AND HELPFUL. THEY ARE HONEST ABOUT WHAT THE VEHICLE NEEDS AND DO THEIR BEST TO TAKE CARE OF THE SITUATION IN A TIMELY MANNER. WE NEVER HAD A PROBLEM WITH THE SERVICE.