Reviews
PR
Paul R.
Mundelein, IL
Honda Civic Si
Verified
Intermittent Brake Noise
My 2006 Honda Civic, with 86,000 miles on it, was making an intermittent, peculiar noise upon braking. Intermittent problems are difficult to diagnose. John listened to my nebulous description and agreed to examine the issue. It turns out that the rear brakes were shot and required replacement. But the intermittent noise was more difficult to fix, and it probably is related to some sort of glitch in the ABS system involving the left front wheel. John and his crew skillfully evaluated the problem and ruled out the other three wheels as the source of the noise. This required a high level of expertise, as well as advanced diagnostic equipment and deductive logic. I am always pleased with the conscientious attention to detail and quality service that John and his crew provide. Highly recommended.
Recommended
JC
Jeffrey C.
Mundelein, IL
Toyota Camry
Verified
Jeffrey said the employees were quick, did a great job and the price was fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
DJ
Dustin J.
Gurnee, IL
Volkswagen Jetta Sedan
Verified
Spoke with BJ. He said they were very professional, kept him informed and they did a good job as usual.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Melina S.
Mundelein, IL
Dodge Avenger
Verified
Melina said the business had her in and out in about less then half an hour, she would definitely do business with them again.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Steve G.
Grayslake, IL
Kia Forte
Verified
Trustworthy & Affordable
We have had our cars serviced here many times, and I am always pleased with the service and the price. I am comfortable knowing that John won't recommend work that doesn't need to be done or overcharge for anything. We are very pleased and will continue to return to have our cars serviced here.
Recommended
Verified Customer
Mundelein, IL
Hyundai Sonata
Verified
Service
John and his mechanics are friendly, professional and have reasonable prices. I've been with them for over 20 years.
Recommended
JN
James N.
Mundelein, IL
Mercedes-Benz CLK-Class
Verified
The best car repair place in Mundelein
John is alway a great person when calling and getting my cars in. Also does a great job with repair. This is my number one place to take my car.
Recommended
HP
Howard P.
Mundelein, IL
Honda Accord Coupe
Verified
Always Great Service
John always takes car of my cars in a timely and cost conscious manner. I get what I need at a fair price.
Recommended
JE
John E.
Mundelein, IL
Saab 9-3
Verified
Spoke with John's wife. She said the staff towed her vehicle to the facility and started working on it right away. They fixed it and got it back to her the next day.
Recommended
This review was collected via phone interview by Customer Research Inc.
BP
Brandon P.
Mundelein, IL
Chevrolet Blazer
Verified
Brandon said John is a great guy and does quality work. He gets him in and out quickly. He sets realistic expectations. The prices are reasonable and he runs a clean business .
Recommended
This review was collected via phone interview by Customer Research Inc.
GO
Gary O.
Mundelein, IL
Pontiac Grand Prix
Verified
Gary said the business is the best. He would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TH
Terry H.
Mundelein, IL
Chevrolet Chevy Express
Verified
Terry said the service at this business was quick, efficient and professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Steve B.
Mundelein, IL
Toyota Prius
Verified
Steve said they always do a good job and take care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tony S.
Grayslake, IL
Ford Escape
Verified
Tony said the employee always does a great job with the repairs, he's quick and the price was fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
JK
Justin K.
Mundelein, IL
Lexus GS 400 Luxury Perform Sdn
Verified
Justin said that he is always satisfied with the work that John does on his vehicle. He recommends this business one hundred percent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Buffalo Grove, IL
Hyundai Tucson
Verified
Fixing only what needs to be fixed..
John fixes only what needs fixing and nothing else. I drive 15 miles to his place because of that.
Recommended
JS
Jim S.
Mundelein, IL
Mercury Sable
Verified
Jim said the employees provided consistent quality service. They had his vehicle in and out of service quickly. They provided reasonable service. The service was at a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.
IW
Ilyce W.
Vernon Hills, IL
Toyota Corolla
Verified
Ilyce said the staff were accommodating. They worked in a hurry to get her vehicle ready for inspections.
Recommended
This review was collected via phone interview by Customer Research Inc.
RT
Rodolofp T.
Mundelein, IL
Volkswagen GTI
Verified
Rodolofp said there was an issue with his vehicles bumper after his service.
This review was collected via phone interview by Customer Research Inc.
John H. from Mundelein Tire and Service responded on 07/27/2018
Sorry to hear about the issue with the bumper. Installing the water pump did not require the bumpers removal and if we noticed an issue with it we would have brought it to your attention or repaired it.
NM
Natalie M.
Vernon Hills, IL
Chevrolet Cruze
Verified
Natalie said the employees fixed her vehicle's problem and didn't try to up sell her.
Recommended
This review was collected via phone interview by Customer Research Inc.