Had a previous issue and the sales manager called to discuss the problems I had. He was very nice and helpful. He listened to what I had to say and he made it right! That is great customer service in my book. Issues arise but it is how you handle them that makes you stand out. I appreciate that the sales manager took the time to talk to me and make sure he made it right. After all is said and done, I would totally use this dealership to purchase another car and will recommend them to anyone looking for a car.

Original Review

01/19/2022

Category: Sales

Do not use this dealership

Features added to all cars are not listed in the cost of the car on the website or the sticker price on the vehicle. These added features are about 1,300 and was not told this isn’t included in the price listed. I wasn’t given a breakdown of these costs and was not given an option to have the LoJack removed and that I didn’t have to purchase it. Was jus told to initial that I was told about the features but not told about the extra price. Had to initial and sign on an iPad.

BOBBY C. from Murfreesboro Hyundai responded on 01/20/2022 01:27 PM

Thank you for thoughts and concerns. We will use them in our training of Sales staff to provided a better customer experience for our customers and Staff. Please feel free to email or call me.

Thank you
Bobby Carter
Sales manager
629-201-7701

View all Reviews

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