business image

My Car Doc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(539 Reviews)
93

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
2.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

My Car Doc is a locally owned business that has provided quality service & repair in the automotive field for 19 years!
They offer honest, no-pressure sales representatives that explain any issues thoroughly. The trained diagnostic team inspect an entire vehicle for owners to understand the safety of their car & expect any upcoming
My Car Doc is a locally owned business that has provided quality service & repair in the automotive field for 19 years!
They offer honest, no-pressure sales representatives that explain any issues thoroughly. The trained diagnostic team inspect an entire vehicle for owners to understand the safety of their car & expect any upcoming repairs.
Through TechNet, My Car Doc competes with big companies, offering a NATIONWIDE WARRANTY on their work.
What makes My Car Doc unique, is that they have EXCELLENT CUSTOMER SERVICE and a LIFETIME WARRANTY on all of their brake pads and most of their suspension components. The lifetime warranty also applies to their water pumps, fuel pumps, alternators, starters, and more!
Low cost towing to their shop is also available.
Through many years, My Car Doc has won several awards from Angie’s List & Yelp.

Thank you for letting us serve you, #Indy!
...more

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(317) 345-4528

Business Hours

Mon
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Tue
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Wed
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Thu
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Fri
8:00 AM - 5:00 PM 1:00 PM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8246 Allisonville Rd Indianapolis, IN 46250
My Car Doc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(539 Reviews)

MM
gravatar
Molly M.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2026
10
Cannot recommend My Car Doc enough
At the beginning of August, my Hyundai experienced an unexpected engine failure. I remembered seeing My Car Doc’s sign on the street corner by my apartment a while back, so I took a chance and had my car towed there (here) and I am SO glad I did.

I don’t even know where to start. When John called to deliver the bad news and walk me through my options / his recommendations he was so kind and patient, answering every single one of my questions with plenty of detail. The night before, I had left him a voicemail and had mentioned a possible warranty on the engine in passing. He went above and beyond by calling local dealerships and checking (I believe it was) NHTSA to see if there were any active warranties that would cover me.

The entire time I felt like this team had my best interest at heart. I know they probably see tons of customers a week, but they made me feel like more than just another job, which meant the absolute world to me.

Unfortunately, my best option was to get a new car. While I worked through everything with Hyundai and searched for a replacement, they’ve let me keep my car on their lot for a generous amount of time, leaving me with one less thing I’ve had to worry about during this very stressful time.

My Car Doc is a masterclass in customer service and I cannot recommend them enough!!!! I have so much gratitude for this team, and I will absolutely be back for any future services on my new car.
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