Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 496 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 9 days ago

Reviews


MF
Morgan F.
Michigan
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Morgan said the business was courteous and things were handled appropriately.
This review was collected via phone interview by Customer Research Inc.

EM
ERIKA M.
Ypsilanti, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
A satisfied customer
I have gone to My Car Guy a number of times. Each time our car is repaired quickly and for reasonable prices. This time they found a potential problem told us what it would cost and that they recommended to watch it. They could have told us it needed to be done and made a lot more money. Instead they set up a plan that would take care of our car and save us a money. I find them trustworthy.

LM
Laura M.
Michigan
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Laura said the staff are awesome, true to their word, and they get the job done.
This review was collected via phone interview by Customer Research Inc.

LL
Loretta L.
Ypsilanti, MI
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Loretta said the staff is honest, gets the job done fast, and always offers a vehicle. She is glad the business is in her area.
This review was collected via phone interview by Customer Research Inc.

IO
Ian O.
Ypsilanti, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Ian said the staff worked with him. They gave him insight into what repairs would need to be done in the future and helped him understand what the current issues were.
This review was collected via phone interview by Customer Research Inc.

DB
DAN B.
Ypsilanti, MI
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Expert Repairs
No one likes putting real money into their car, but sometimes you have too. My Volvo needed steering component repairs and My Car Guy fixed it perfectly. Its great to have a reliable mechanic I can trust in my town. If I have to pay someone to do expert work on my car I'm glad its a family owned small business right here in Ypsilanti. Thanks fellas!

DB
Dylon B.
Ypsilanti, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Dylon said the mechanic did a great job. He was very nice and personable.
This review was collected via phone interview by Customer Research Inc.

TJ
Tyler J.
Ypsilanti, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Tyler said the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

TW
Timothy W.
Ypsilanti, MI
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Timothy said the business provided great service in a timely manner and at a fair price.
This review was collected via phone interview by Customer Research Inc.

BW
Brandon W.
Michigan
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
Brandon said they are nice and helpful. They did the fix on the vehicle fast. The staff was pleasant to deal with. They did everything very easily, quickly and up to standard. He was referred to the business, and has recommended it himself.
This review was collected via phone interview by Customer Research Inc.

AJ
Al J.
Michigan
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Al said the staff were really helpful, and he had a good experience.
This review was collected via phone interview by Customer Research Inc.

ER
Eric R.
Ypsilanti, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Eric said the business was quick. Their estimate for repairs was correct.
This review was collected via phone interview by Customer Research Inc.

SA
Sardar A.
Ypsilanti, MI
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Sardar said his overall experience was okay.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Michigan
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Mary said her experience with the business was great. The service was outstanding and they kept her informed during the repair process.
This review was collected via phone interview by Customer Research Inc.

EN
Elizabeth N.
Ypsilanti, MI
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Elizabeth said the staff did a fine job fixing her vehicle, but there were a number of lights that came on after she left.
This review was collected via phone interview by Customer Research Inc.
Bruce B. from My Car Guy Inc responded on 02/07/2018

Hello Elizabeth, while we are glad to hear the repairs we did were timely and done right, we are sorry to see you have had some lights come on. While we don't believe the work we did has to do with any lights that would have come on, we would still like to offer you a courtesy check to verify for both you and us what the cause of the light may be, and how it needs to be addressed. Feel free to call and set up a day/time to have this done, we can be reached at 734-485-2500 on Monday through Friday 8am-5pm or Saturday from 8am-2pm. This courtesy code scan can be done while you wait and will take approximately 5-10 minutes. Thank you, have a blessed day, and drive safe!


MF
Mark F.
Ypsilanti, MI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Mark said he had a quick experience. The staff explained to him what they did to his vehicle.
This review was collected via phone interview by Customer Research Inc.

JK
Joan K.
Ann Arbor, MI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Joan said the business provides good service every time she goes there.
This review was collected via phone interview by Customer Research Inc.

RM
ROBERT M.
Ypsilanti, MI
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Great service, fair prices, friendly folks
I only take our vehicles to My Car Guy.
Great service, very fair pricing, and dependable work.
I suggest everyone in the Ypsilanti area, give them your business, you will not be disappointed!

HB
Harold B.
Ypsilanti, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Harold said the business does good work and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

HB
Harold B.
Ypsilanti, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Harold said the business does good work and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.