ReScore Reviews™ (2)
Tom just spoke with you on the phone.
Hi Ron and Susan,
First and most importanly, Thank You for giving us your honest feelings and feedback. We appreciate it when it is good. And we appreciate it when it is less then good, because it is our opportunity to know where we can improve.
Second. Ron, we spoke on the phone, and this less then desirable review seems most likely to be because we were not willing to transfer your daughters M&M Tire LSP to her new car.
A) We are not M&M Tire, we did not BUY M&M Tire, we simply reside in the building where M&M Tire was for 30 years,
B) We do our best to honor those LSP's, that we never collected any money for, so as to help make sure that people like yourself, are not out of luck with your LSP, because M&M Tire went out of business. We do this for good loyal customers such as yourself, with the hope and expectation of being your primary mechanic in exchange for doing this.
In our phone call conversation, we talked about all of this, and that we WOULD be willing to transfer your LSP to your daughters new car, the only catch being, that she will need to pay the extra charge for the full synthetic engine oil that it takes.
MARK & JEFF
I used them twice for major repairs and they do a good job.
Pros: Repairs are well done, and on time.
They stand behind their work, when and if needed.
They try to keep costs down.
Tech at front desk knows his jobs well, receives people when entering, and has your repair information when needed. He also answers the phone quickly and usually has info about or will find out about your repair and call you back if necessary.
Cons: Notification of any additional problems noticed by the Mechanic during the repair you came in for. Sometimes you can save additional labor if any additional repair(s) are done at the same time !
Costs, well everything costs an arm and a leg these days !
Would I suggest My Tech Tire & Auto to a friend: Yes !