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SureCritic / Hyundai Dealer / Napleton's West Palm Beach Hyundai
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Napleton's West Palm Beach Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7,196 Reviews)
64
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Score Details

5 stars
78%
4 stars
9%
3 stars
4%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
545
Total ReScores™
4.9
ReScore™ Average
64
Net Promoter Score ®

Business Details

About

Napleton's Hyundai West Palm Beach is conveniently located in West Palm Beach, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Napleton's Hyundai West Palm Beach is conveniently located in West Palm Beach, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(561) 686-7137
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
11:00 AM - 4:00 PM
* Eastern Time (Us & Canada)
2301 Okeechobee Boulevard West Palm Beach, FL 33409
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7,196 Reviews)
Write a Review
Recent Reviews
KB
gravatar
Kerri B.
West Palm Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2025
0
Category: Service
FRAUD
FRAUDS!!!! We bought a CERTIFIED PREOWNED vehicle with a CLEAN CARFAX. When we got home we noticed a dent in the bumper. We contacted them immediately and told them the problem. They told us to come in the next day. That night we looked on their website and found our vehicle being advertised. If you zoom in, you can see the dent when it was in their possession. We went back the next day and they saw the damage. They did NOTHING. Ismael told us that they already lost money on the vehicle and it would cost them $5000 to correct the damage. The manager refused to look up the Carfax. He was not willing to work with us AT ALL. We left without a resolution. We contacted BBB, Auto BBB, and Hyundai Customer Service. They refused to speak to any of them. I would HIGHLY RECOMMEND that if you are dealing with this group, you do cautiously. I hope you don't have to go through the nightmare we did. And, we still have a damaged bumper that clearly on line 59 of the CERTIFIED PREOWNED INSPECTION REPORT WE RECEIVED FROM NAPLETON'S states, "no visible damage to the bumper," not to mention the CARFAX was a lie too. It had been in an accident. All they had to do is the right thing and fix the bumper.
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