Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

614 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


KK
Ken K.
Milton, GA
BMW 328xi
Verified
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05/15/2017 Category: Service
Ken said they provided excellent customer service. Everything was addressed well.
This review was collected via phone interview by Customer Research Inc.

SV
Susan V.
Sandy Springs, GA
Ford Explorer
Verified
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05/13/2017 Category: Service
Susan said everything they do is perfect. She said they check other things and give her estimates so she can budget her finances better. She said she appreciates that.
This review was collected via phone interview by Customer Research Inc.

FL
FRANCIS L.
Marietta, GA
Honda Accord
Verified
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05/12/2017
North Point Auto's customer service is superb!
Great Listeners+Auto mechanic Gurus+Honest & Trustworthy= Awesome Customer service.

HF
HAMILTON F.
Roswell, GA
Volkswagen Jetta
Verified
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05/12/2017
Integrity Personified
Steve is knowledgeable about most cars. He doesn't bs you if he's not sure. I drive away each time feeling I was treated fairly.

KP
Krishnaiah P.
Alpharetta, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Krishnaiah said he was happy with the service at this business and they have excellent customer service.
This review was collected via phone interview by Customer Research Inc.

MI
MARK I.
Marietta, GA
Ford Explorer
Verified
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05/11/2017
Car repair
Great service! Would recommend Steve to anyone. He is honest and cares about his customers.

LN
LISA N.
Alpharetta, GA
Acura RDX
Verified
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05/11/2017
Great service
They took care of my car the same day I called. Took time to evaluate the problem. Very nice guys.

GB
GARY B.
Alpharetta, GA
Jeep Grand Cherokee
Verified
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05/10/2017
Jeep repair
Quick. Fair pricing. HONEST!!!

RY
RICK Y.
Woodstock, GA
Honda Odyssey
Verified
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04/27/2017
An Honest Mechanic
North Point Auto has worked on my car several times. Steve is a guy you can trust with your car, and with your wallet. Here's an example from my last visit. Recently my wife tried to have our oil changed at a well known tire and battery retailer. They told her our oil pan was damaged, and we needed a new one. They wanted to charge her $600. She called me and I told her to just have them change the oil. They refused to change the oil without changing the oil pan, so I told her to leave. I knew I needed to take the van to Steve to get engine mounts replaced, so I'd have him change the oil and look at the oil pan while it was there. He said it was the oil plug, so he just got a bigger, self-tapping plug and took care of it.

RN
RYAN N.
Alpharetta, GA
Nissan Pathfinder
Verified
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04/27/2017
Going Above and Beyond
Steve did a great job at keeping me informed during the process of my car repair and did more than what was asked to make sure everything was running alright.

HC
HARLEY C.
Alpharetta, GA
Toyota Corolla
Verified
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04/20/2017
Thorough and Trustworthy
Steve and his crew are incredible! They never hesitate to help me and can always help me. I don't trust anyone else with my vehicle!

TR
Trevor R.
Cumming, GA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017 Category: Service
Trevor said they do excellent work. It is quick and it couldn't have gone better.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Sandy Springs, GA
Honda Fit
Verified
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04/20/2017 Category: Service
Sarah said the business was really nice and did a great job. The mechanic was honest, understanding, competent and quickly found the problem plus ways to replace her clutch economically.
This review was collected via phone interview by Customer Research Inc.

ME
MARK E.
Alpharetta, GA
Volkswagen Jetta
Verified
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04/19/2017
Car Repai
North Point auto is by far the best in the business! Awesome mechanics along with fantastic make Northside a great choice!!!!

RD
RICHARD D.
Marietta, GA
Plymouth Grand Voyager
Verified
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04/19/2017
Engine Check Light on
Excellent and complete repair with solid confirmation of the fix so I was assured of passing emissions.

BS
Bob S.
Johns Creek, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Bob said they did a very good job and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
North Charleston, SC
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
John said this business did a good job. They were thorough.
This review was collected via phone interview by Customer Research Inc.

KT
KIMBERLY T.
Acworth, GA
Saturn Vue
Verified
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04/17/2017
Best shop I've ever used.
I've used North Point Auto Repair for years. He does all three of our cars. Beat in the business. Honest, hardworking. He has saved us a lot of money compared to other repair shops.

MH
Micheal H.
Alpharetta, GA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Michael said the business provides excellent service and a good rate.
This review was collected via phone interview by Customer Research Inc.

MR
MARY R.
Alpharetta, GA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
Great service and work!
I am new to the area and wasn't sure where to take my car. I found great reviews online about North Point Auto Repair and they lived up to their reputation. I will definitely return!