North Point Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

554 Reviews

99% Would Recommend
Latest Review 6 days ago
LINDA A. on 11/17/2017
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"Great shop!"
I've only been here twice, but I've been pleased both times. I will say though, I was a little annoyed that an oil change took two hours. I'll make an appointment next time. Other than that, I like the shop.
Vehicle: Toyota 4Runner
Service Date: 11/16/2017
Review Created: 11/17/2017 05:45 AM
Larry T. on 10/26/2017
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Larry said the staff was really good. The facility was clean and they were knowledgeable. The time frame of when the work would be done was a little fuzzy, but he was pleased with the results and he will be using them again.
Vehicle: BMW Z3
Category: Service
Service Date: 10/10/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL W. on 10/02/2017
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"Great service. "
Always take my vehicles to Steve. New or old they do a top notch job.
Vehicle: INFINITI M35
Service Date: 09/29/2017
Review Created: 10/02/2017 06:14 PM
Jimmy S. on 07/30/2017
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Jimmy said he likes the owner of the business. A friend of a friend was working at this business. He told him to get his vehicle up to this business. His boss lets him work on vehicles on Saturdays and the evenings. He could repair the vehicle for a deal. The guy got fired. The owner told him that they would do the work. They did some work. Afterward, his transmission does not go into gear. The owner told him to bring it back. He has to have it towed. Whatever they did, he was told by friends that it would cost him $220. When he picked his vehicle up for some reason he paid $575. He plans to return and have his vehicle repaired properly.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/29/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
DENNY H. on 07/13/2017
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"First time in the shop."
Alternator replacement and easy to work with and the price is right, saving about $200.00 compared to the car dealer.
Vehicle: Honda Pilot
Service Date: 07/11/2017
Review Created: 07/13/2017 10:01 AM
Nina M. on 07/01/2017
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Nina said the service was great but he did not expect a tire change to take four hours.
Vehicle: BMW 328xi
Category: Service
Service Date: 06/29/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
BILL W. on 09/25/2016
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"Good work; stick to appointment times, in and out in a timely manner."
Good place to go for auto repair
Vehicle: Honda Odyssey
Service Date: 09/23/2016
Review Created: 09/25/2016 07:11 AM
MICHAEL W. on 08/28/2016
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"Great servive"
Fast. Convenient. Quality service.
Vehicle: Infiniti M35
Service Date: 08/26/2016
Review Created: 08/28/2016 05:08 AM
MICHAEL W. on 12/30/2015
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"Great informative service"
Great informative service!
Vehicle: Infiniti M35
Service Date: 12/28/2015
Review Created: 12/30/2015 03:53 AM
Michael W. on 09/30/2015
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Michael said the quality of service the business provided was great and the prices were reasonable.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 09/25/2015
Review Created: 09/30/2015
This review was collected via phone interview by Customer Research Inc.
LENORE R. on 08/27/2015
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"First Experience was Excellent"
Was referred by a friend, so I went in thinking I needed a new alternator. Luckily, only the battery needed to be replaced. It took a little longer than promised because he didn't have the right one in stock, so we waited for it to be delivered. It was installed quickly. The price was a bit higher than I expected, but I was happy to get it taken care of without being ripped off. Steve, the owner, is a really nice guy and seems to know his stuff.
Vehicle: Toyota Camry
Service Date: 08/25/2015
Review Created: 08/27/2015 12:09 PM
Betsy S. on 08/18/2015
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Betsy said this business is prompt and they are customer service oriented.
Vehicle: BMW 330Ci
Category: Service
Service Date: 08/12/2015
Review Created: 08/18/2015
This review was collected via phone interview by Customer Research Inc.
Pratikkumar C. on 05/08/2015
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Pratikkumar said this business picked him up and dropped him off. They helped him out but he had to take his vehicle back to this facility because they did not have the correct device to diagnose his vehicle all the way.
Vehicle: Suzuki XL7
Category: Service
Service Date: 05/06/2015
Review Created: 05/08/2015
This review was collected via phone interview by Customer Research Inc.
Pierre B. on 04/15/2015
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Pierre said he had some issues with one of the employees at this business, but the work done on his vehicle was good.
Vehicle: Honda Accord
Category: Service
Service Date: 04/03/2015
Review Created: 04/15/2015
This review was collected via phone interview by Customer Research Inc.
JASON B. on 03/31/2015
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"Great Place"
We have worked with NorthPoint Auto on a few issues with my car. They have always been very responsive and complete the services on time and at a very fair price. I will continue to work with them in the future.
Vehicle: Acura TSX
Service Date: 03/03/2015
Review Created: 03/31/2015 10:50 AM
DANIELLE G. on 03/06/2015
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"Honest and affordable"
Always great to talk to Steve. Very nice and funny. Great attitude. He really cares about his clients and coworkers. He does a great job on my car. It's always affordable and never leaves me disappointed. Highly recommend anyone to come here.
Vehicle: Honda Civic
Service Date: 03/05/2015
Review Created: 03/06/2015 06:36 AM
Chad W. on 01/09/2015
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Chad said the business did a really good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/06/2015
Review Created: 01/09/2015
This review was collected via phone interview by Customer Research Inc.
KEITH S. on 01/07/2015
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"Competent and COURTEOUS staff"
I always get competent, courteous service. Rare technical problems are always acknowledged and taken care of!
Vehicle: BMW 325i
Service Date: 01/06/2015
Review Created: 01/07/2015 07:32 AM
Wallace F. on 11/25/2014
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Wallace said everything was good except his vehicle pulls to left a little when he drives on the highway.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 11/04/2014
Review Created: 11/25/2014
This review was collected via phone interview by Customer Research Inc.
John R. on 09/29/2014
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John said they did a good job.
Vehicle: Saab 9-3
Category: Service
Service Date: 09/26/2014
Review Created: 09/29/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 26 in total