North Point Auto Repair


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

554 Reviews

99% Would Recommend
Latest Review 6 days ago
EDUARDO C. on 10/08/2017
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"Good guy, poor service"
The owner of the shop is a very good person, and seems very dedicated to the work. However when it comes down to the service provided I was left very unsatisfied. My car had a few problems, so I brought there on a friend's recommendation, but every time I thought the problem had been solved the car would just start to make other noises or develop other issues within a few days of me picking it up from the shop. It could just be a major coincidence that new problems would just pop up right after the car was supposedly fixed, but I find that hard to believe, since the car worked fine for the 5 years I drove it.

Also if you don't have away to leave the shop without your car, be prepared to spend the whole afternoon there, they'll tell you to bring your car in around 1pm, and you'll sit there waiting until they decide to actually look at the car at 6pm, when the shop is about to close.
Vehicle: Chevrolet Silverado SS
Service Date: 09/29/2017
Review Created: 10/08/2017 07:47 AM
BILL W. on 09/09/2016
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Transmission flush 2007 Yaris"
Painless. Taken right in on my appointment. Total time for the procedure was less than an hour.
Vehicle: Toyota Yaris
Service Date: 09/08/2016
Review Created: 09/09/2016 12:08 PM
DON S. on 10/08/2014
Overall Rating 1/5rating 1rating 1rating 1rating 1
"They treat your car repairs like it's their own."
Always very pleased with work that's done there.
Vehicle: Toyota Sienna
Service Date: 10/06/2014
Review Created: 10/08/2014 06:17 PM
Joshua G. on 06/25/2014
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Joshua said that they generally never finish a job. They never got back to him to let him know what was going on with his vehicle. He said that they are very unprofessional, they did a horrible job, and they left him with a part missing in his vehicle. He had to go to a different mechanic to get it fixed. He said they really did a horrible job all around. Due to this experience he would not recommend.
Vehicle: BMW 330xi
Category: Service
Service Date: 06/10/2014
Review Created: 06/25/2014
This review was collected via phone interview by Customer Research Inc.
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