Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

596 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


BL
Brendan L.
North Carolina
Chrysler Concorde
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2016 Category: Service
Brendan said he was not happy with the service. The vehicle still stops because the problem was not resolved.
This review was collected via phone interview by Customer Research Inc.

RZ
Ronald Z.
Rocky Point, NC
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2016 Category: Service
Ronald said he had a long conversation with the manager and he had a good experience. He wants them to keep up the good work and he appreciates what they do.
This review was collected via phone interview by Customer Research Inc.

HP
Heather P.
North Carolina
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2016 Category: Service
Heather said they were friendly and very accommodating.
This review was collected via phone interview by Customer Research Inc.

BG
BRIAN G.
Hampstead, NC
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2016
Great job
Employees were very friendly. Very knowledgeable when you "try to describe the problem". Very patient. My car sat in their lot for about 6 months while I made payments to get my car fixed.

RR
ROBERT R.
Hampstead, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2016
50 point check !
Did a great job !

SS
Sharon S.
Hampstead, NC
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2016 Category: Service
Sharon said the customer service is good and she likes their work. Their prices are fair.
This review was collected via phone interview by Customer Research Inc.

AM
AMIEE M.
Wilmington, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2016
Love this lave
The friendly and kind people who work there.

HG
Helene G.
Hampstead, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Helene said Chad is an excellent mechanic. He went out of his way for her, got her in at the last minute and is a wonderful and great guy.
This review was collected via phone interview by Customer Research Inc.

EC
Ely C.
Hampstead, NC
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Spoke with Christian. He said the business provided a good experience.
This review was collected via phone interview by Customer Research Inc.

EC
Elaine C.
Hampstead, NC
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Elaine said this business is really good and they were able to fit her in for service.
This review was collected via phone interview by Customer Research Inc.

SB
Sonya B.
Hampstead, NC
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Sonya said the business was very friendly. They had her vehicle in and out in no time.
This review was collected via phone interview by Customer Research Inc.

CH
Christa H.
Hampstead, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Christa said they did a good job and they did not try to overcharge her.
This review was collected via phone interview by Customer Research Inc.

NC
Nancy C.
Wilmington, NC
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
Nancy said they did a great job.
This review was collected via phone interview by Customer Research Inc.

BF
BRUCE F.
Hampstead, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2016
Easy to deal with
Made good and sensible recommendations

RZ
ROBERT Z.
Hampstead, NC
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016
Friendly excellent service
Good job at a reasonable price.

RB
Robert B.
Hampstead, NC
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016 Category: Service
Robert said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

BO
Brooke O.
Hampstead, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016 Category: Service
Spoke with Jeff. He said they didn't initially complete the work as planned at this business. When they recognized the work had not been done and contacted the business, this business immediately took the vehicle back and completed the job at no charge. He was extremely impressed with their professionalism. They've always done good work.
This review was collected via phone interview by Customer Research Inc.

TP
Ty P.
Holly Ridge, NC
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2016 Category: Service
Ty said they were efficient and communicated well. He was in and out quickly. He was very satisfied with the experience.
This review was collected via phone interview by Customer Research Inc.

JK
Jake K.
Hampstead, NC
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016 Category: Service
Jake said they are nice people and they do a good job.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Hampstead, NC
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2016 Category: Service
Spoke with Ann. She said they did a very good job. She and Robert were pleased with the results.
This review was collected via phone interview by Customer Research Inc.