Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
4.7

( 610 Reviews )

96% Would Recommend
Latest Review 3 days ago

Reviews


MP
MICHAEL P.
Hampstead, NC
Ford Ranger
Verified Customer
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08/28/2016
courteous personnel, they talked me through what they did to the truck. I thought it was expensive for spark plugs. other than that am pleased with the work.
good working relationship with the customers.

AB
Andrew B.
Hampstead, NC
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Andrew said he went in and asked for one service and that's what he did. Every time he goes in, he gets more and more comfortable.
This review was collected via phone interview by Customer Research Inc.

JH
JANET H.
Wilmington, NC
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016
Friendly, punctual, tried to accommodate my last minute request.
Recommend you try it!

JW
JUSTIN W.
Hampstead, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016
Couldn't have been better
Communication is key for me, and Rick was outstanding at keeping me updated and in the loop. The techs were quick and knowledgeable and I felt comfortable leaving my vehicle at this particular location

SD
Susan D.
Hampstead, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Susan said they were prompt, and gave excellent service.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Wilmington, NC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016 Category: Service
Richard said he was satisfied with this businesses work, attitude and assistants. They ran a couple of test and suggested that he should get a new battery because the old one was showing a dead cell and that is way his vehicle was not starting. The treatment he received from them was really good and they did a very nice job, he is very appreciative.
This review was collected via phone interview by Customer Research Inc.

AG
Anthony G.
Hampstead, NC
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016 Category: Service
Spoke with Anthony's wife. She said she would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
Hampstead, NC
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016 Category: Service
Terry said the business changed their prices they quoted him after they completed the service on his vehicle. For reasons stated, he would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
JANET H.
Wilmington, NC
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2016
Friendly......smoothly run......
Great........took a little longer than expected but ok......

JB
JUDITH B.
Hampstead, NC
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016
Excellent service.
The service was speedy and professional. It was also a very friendly place.

JC
JOSEPH C.
Hampstead, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016
Great place
Customer service is excellent.

CL
Chris L.
Hampstead, NC
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Chris said this business is conveniently located and he has no problems with their work.
This review was collected via phone interview by Customer Research Inc.

WL
WILEY L.
Hampstead, NC
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016
I was on time for my appointment. So were they.
good service manager

MW
Michelle W.
Hampstead, NC
Chevrolet Suburban 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
Michelle said this business was great and honest. They did a god job.
This review was collected via phone interview by Customer Research Inc.

NR
NICOLE R.
Wilmington, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Maintenance
Finished car by promised time. Wish he would have turned "Maintenance Required" light off.

MF
Matt F.
Wilmington, NC
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2016 Category: Service
Matt said he has been taking his vehicles to the business for quite a while, they pretty much always get his service done quick, they are responsive and to the point, they guy at the front desk is very informative. He is glad they opened the location in Hempstead.
This review was collected via phone interview by Customer Research Inc.

GP
Gina P.
Hampstead, NC
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016 Category: Service
Gina said this business is convenient and helpful.
This review was collected via phone interview by Customer Research Inc.

HM
Henry M.
Hampstead, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016 Category: Service
Henry said he is familiar with the customer service. They do good work, and have always taken good care of him.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
North Carolina
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016 Category: Service
Matt said the business was nice and easy to work with. They did a good job and their prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

KP
KRIS P.
Hampstead, NC
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2016
Friendly & Respectful
This is a great place to go for auto maintenance needs! The place is clean & the staff if always friendly & professional!!!