Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

584 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


AM
ALAN M.
Hampstead, NC
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2015
Quick and simple
Everything was a s quick and simple as it could have been

TS
Todd S.
Hampstead, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Todd said they were super nice and did a great job. The business was clean and he could not ask for more.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Hampstead, NC
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Robert said the work done by the business was done well. The price was right and the employees were very pleasant. He really enjoys dealing with them.
This review was collected via phone interview by Customer Research Inc.

RB
Randall B.
Hampstead, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2015 Category: Service
Randall said the service was good. He receives friendly service, the manager got him in on time and the work was done right.
This review was collected via phone interview by Customer Research Inc.

QP
Quanda P.
Hampstead, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015
BMW
I had an appointment they were in time and the price was very reasonable. Other auto shops could not compare. I knew other things were wrong with my car but they did not try to add on before the fix still fixed the issue and didn't push products or other services on me. That's why I'm going back to have those issues fixed. I trust them. Great customer service!

DW
Danny W.
Hampstead, NC
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2015 Category: Service
Danny said this business gave him a quote of $245 to install an idle arm. This was kind of high to him. He found two other businesses who could install the same idle arm for $150.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Hampstead, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Ryan said they were efficient and fast. He did not even have an appointment, but they rook him right in.
This review was collected via phone interview by Customer Research Inc.

EC
Eddie C.
Hampstead, NC
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Eddie said Richard at this business provided good service.
This review was collected via phone interview by Customer Research Inc.

GT
Garrison T.
Hampstead, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2015 Category: Service
Garrison said this business did a great job and was able to get him in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

QP
Quanda P.
Hampstead, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015
Great Service
Its not often you find a mechanic who has great service and prices are honest. The prices were honest and true to the job and less expensive than others around. Also I like that they did not try to push other jobs on me just to increase their revenue. That's why for those other items that I knew before hand that I needed, I am going to them to complete.

AH
Amanda H.
Hampstead, NC
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2015 Category: Service
Amanda said this business provided her with a great experience. She considers the staff friendly considering how well she was treated by them. The experience was good.
This review was collected via phone interview by Customer Research Inc.

BL
Brent L.
Hampstead, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015 Category: Service
Brent said the employees are nice at this business. There was no waiting for service and the work was done fast at a good price.
This review was collected via phone interview by Customer Research Inc.

KK
Kay K.
Hampstead, NC
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Kay said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DD
Donna D.
Hampstead, NC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2015 Category: Service
Donna said they did the work in a timely manner and they did a good job as well.
This review was collected via phone interview by Customer Research Inc.

JS
JACK S.
Hampstead, NC
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2015
First visit to Hampstead shop
This was my first visit to your Hampstead shop. I was a long-time customer of Hampstead Auto. I was very pleased. Richard was excellent to work with. Thank you for providing WiFi and giving me a ride to my home when you needed to keep my car over night.

MB
Matthew B.
Hampstead, NC
BMW 525i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2015 Category: Service
Matthew said they did a fantastic job. They followed up and kept him informed.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Holly Ridge, NC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Bill said the business provides fast and efficient service. They are very polite and always charge what they quote. They are free of surprises.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Hampstead, NC
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2015 Category: Service
John said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JC
JARED C.
Hampstead, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/20/2015
Not so great after mislead on price for oil change
I was asked if my truck took synthetic I was told no by the gentleman inputting my order. 30 minutes later he informs me that my truck has to take synthetic and my price jumped $30 which put it over the cost that the dealer would have charged me. I went to this store for convienace of location and price and after that experience I will gladly drive to the dealer to get my vehicle serviced.
Craig S., District Manager from O'Leary's Automotive Repair - Hampstead responded on 10/20/2015

The price ($68.82, including tax) was for a fully synthetic oil change AND a tire rotation.  The truck holds 6 quarts of oil and we only charged for 5. 


JS
Jimmy S.
Hampstead, NC
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2015 Category: Service
Spoke with Desmond. He said he likes the customer service and the way he was greeted. They have their business cards up front.
This review was collected via phone interview by Customer Research Inc.