To make up for that experience the management helped me with a burst heater hose and oil change at no cost on another vehicle.
I like that kind of treatment
I am a business owner and don't have time to wait for hours just for car service. They are prompt and courteous. Just wish they had soda and snack machine. I didn't have time to get anything to drink after running around all morning.
We do not control what is on tv in our waiting areas. There is a remote control that is always in the waiting area for any customer to change the channels. To get a bad review for a customer changing the channel to a certain news station is asinine.