Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

522 Reviews

97% Would Recommend
Latest Review 13 minutes ago

Reviews


LR
Laura R.
Hampstead, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Laura said the staff members were really great. They were very informative. They really took her in as a personal friend. They were very good and tried to relieve her of any stress she may have had about her vehicle. They were very nice.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Hampstead, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
Great service! Are 100% customer focused!
Yesterday the team at O'Leary's Hamstead interrupted their work to replace a head light on my car so as to keep me legal. I was especially pleased to find out that they had the needed bulb in stock. Jack

PM
Pat M.
Hampstead, NC
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Pat said the business is great. They complete the work quickly on her husband's vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Hampstead, NC
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Cathy. She said, James was very happy with the service and the short wait.
This review was collected via phone interview by Customer Research Inc.

CN
Candice N.
North Carolina
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Candice said they did not check one of her requests. The service repairs worked. She was pleased with her service.
This review was collected via phone interview by Customer Research Inc.

JF
Jamie F.
Hampstead, NC
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jaime said the staff at this facility were friendly. They did what they were supposed to do when they were supposed to do it.
This review was collected via phone interview by Customer Research Inc.

MR
Max R.
Hampstead, NC
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Spoke with Monica. She said they were not able to fix the problem but referred her to a facility that could.
This review was collected via phone interview by Customer Research Inc.

ST
Susan T.
Hampstead, NC
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Spoke with Alan. He said he's dealt with the staff on a number of issues and they've done a very good job for him. They've communicated very well, they stand behind their work and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

DJ
Denise J.
Hampstead, NC
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Denise said the employees were courteous. They provided service on time. They did not push her into unneeded service.
This review was collected via phone interview by Customer Research Inc.

GD
Gerald D.
Hampstead, NC
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Gerald said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CE
Casey E.
Hampstead, NC
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Casey's husband. He said the staff were friendly and courteous, and the service was fast.
This review was collected via phone interview by Customer Research Inc.

AP
Al P.
Hampstead, NC
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
Al said he left the vehicle there for repairs. It was not completed in the time frame he wanted . He had to find another way to get errands done while waiting for his vehicle. Other than that everything was fine.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Hampstead, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Noise in rear wheels
They checked it out, and straightened out the problem with very little cost !!

MM
Michael M.
Hampstead, NC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Michael said they were quick. It was his first time there and he will use them again.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Hampstead, NC
Ford Escape
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/13/2018 Category: Service
Dan said the manager didn't call him when the vehicle was ready to be picked up. They closed at 2 that day and the keys were locked in the office and he couldn't pick the vehicle up until Monday. They were very apologetic and didn't charge him because of the trouble he had to go through. He would not recommend for the reason stated.
This review was collected via phone interview by Customer Research Inc.

MO
Mike O.
Hampstead, NC
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Mike said he thinks they do a really good job.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Wilmington, NC
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Chris said that the facility was great.
This review was collected via phone interview by Customer Research Inc.

MF
MATT F.
Wilmington, NC
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Prompt to the point and great pricing.
This is a well run shop. There package pricing is on point. Great service.

KF
Keith F.
Rocky Point, NC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Keith said the business' staff is courteous. They got his vehicle in for services quickly and offered no-hassle service.
This review was collected via phone interview by Customer Research Inc.

AP
Amorie P.
Rocky Point, NC
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Amorie said the employees were nice. They were polite. They were able to accommodate her vehicle at the last minute. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.