Open Road Automotive & Tire

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

774 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


JR
Joseph R.
Chevrolet SSR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2019
JR
Great service and good work.

Verified Customer
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019
Great service
Open Road is a great place to take your car, easy to get to, nice people and they try to get the repairs done fast and they’re doing a great job. They work with you and are very concerned that you’re happy with their service and their prices are very reasonable. Only one time I had to come back and they didn’t charge me. I can strongly recommend them.

RS
Rick S.
Round Rock, TX
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2019 Category: Service
Rick said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Round Rock, TX
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019
Good
took a little long but the price was very good

SS
Scott S.
Round Rock, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Scott said the employees did a very good job, but he's not satisfied with the performance of the tires he purchased, they still make noise. He can still hear the road noise.
This review was collected via phone interview by Customer Research Inc.

RM
Rebecca M.
Texas
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Spoke with Joao. He said the service was fast.
This review was collected via phone interview by Customer Research Inc.

BH
Blake H.
Round Rock, TX
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Blake said this business did a great job but he doesn't have his vehicle back yet.
This review was collected via phone interview by Customer Research Inc.

VC
Vanessa C.
Round Rock, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Vanessa said she was not satisfied with the time and how many times she called. It was 6 in the morning, and they would not answer. She stated she thought the business was 24 - 7.
This review was collected via phone interview by Customer Research Inc.
John Y. from Open Road Automotive & Tire responded on 06/12/2018

Vanessa the reason we were unable to help you at 6 in the morning is because you let no call back number for us to return your call.  Thanks for your input.


JM
Jerry M.
Round Rock, TX
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Jerry said he received good service, and it was both prompt and pleasant. However, it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

RE
Roni E.
Cedar Park, TX
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2017 Category: Service
Roni said he did not have to wait long. He was very satisfied with the services they provided.
This review was collected via phone interview by Customer Research Inc.

HG
Hesus G.
Texas
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
Hesus said the business was good.
This review was collected via phone interview by Customer Research Inc.

GL
Glenn L.
Round Rock, TX
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Glenn said this business was thorough and his experience with them was pretty good. However, they did not have a loaner vehicle so he had to walk.
This review was collected via phone interview by Customer Research Inc.

ER
Ehsan R.
Round Rock, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Ehsan said this business is more expensive than other places. He really likes Frank but he wasn't there the day that he went. They should lower the price because he wants their business to grow.
This review was collected via phone interview by Customer Research Inc.

DS
Dawn S.
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017
Positive first experience
Very good first experience. Car was ready early, and price (which was very competitive) was better than quoted. No problems with the car since the repair. I will return again for another service. It is hard for me to judge a repair shop based on one experience, but I am impressed so far. A close friend referred me; otherwise, I would not have known about this shop.

RG
Rick G.
Round Rock, TX
Cadillac Escalade ESV
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2017 Category: Service
Rick said the business tried to sell him new tires when he just wanted one fixed. Otherwise, they did a good job and were quick.
This review was collected via phone interview by Customer Research Inc.

VR
Vinny R.
Round Rock, TX
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Vinny said this business was really good. Patrick really helped him out.
This review was collected via phone interview by Customer Research Inc.

HM
Henry M.
Round Rock, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
Henry said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JA
Joshua A.
Texas
RAM C/V Tradesman
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2017 Category: Service
Joshua said this business is nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Round Rock, TX
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2017 Category: Service
Jerry said the business filled his tires with air, but two of the tires didn't have the caps replaced.
This review was collected via phone interview by Customer Research Inc.

BB
Bianca B.
Round Rock, TX
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
Bianca said this business was not able to repair her vehicle.
This review was collected via phone interview by Customer Research Inc.

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