Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

266 Reviews

100% Would Recommend
Latest Review 26 days ago

Reviews


ML
Mark L.
Kansas City, KS
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Mark said the staff exceeded his expectations, and they are friendly.
This review was collected via phone interview by Customer Research Inc.

WO
Wayne O.
Shawnee, KS
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Wayne said this business has always been honest. He stated he doesn't believe they will ever sell him anything he doesn't need.
This review was collected via phone interview by Customer Research Inc.

MM
MIKE M.
Shawnee, KS
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Acura
I like the professionalism and honesty of this shop.

JR
Jeff R.
Overland Park, KS
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Jeff said the employees were willing to diagnose his vehicle. They discussed the service with him. They provided a service estimate that they were willing to stand behind.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Kansas City, MO
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
William said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Shawnee, KS
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Friendly, straight-forward discussion of issues, nice waiting area and easy for me to drive there.
See above.

RM
Rick M.
Shawnee, KS
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Rick said they were professional and explained everything as far as the what and why.
This review was collected via phone interview by Customer Research Inc.

RP
ROGER P.
Overland Park, KS
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
The people there ae skilled,,helpful and informative,,,
I have been very pleased with the staff. They explain things well and let me know what their recommendations are. Every one is polite,, courteous and helpful..
Shari H., Service Advisor from Overland Park Automotive responded on 09/28/2018

Thank you for your kind words, Roger!


SL
Scott L.
Prairie Village, KS
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Scott said the business is excellent. They are personable and easy to talk with.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Shawnee, KS
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Excellent Service
Very straight forward timely.

TA
Tyler A.
Overland Park, KS
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Tyler said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Kansas
Nissan Frontier 4WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Robert said this business left his steering wheel greasy and sticky. He would still go back again.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Overland Park, KS
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Excellent customer service
I had my car towed to Overland Park Automotive because of a referral. They took the time to make sure I understood the problem & my options for solving the problem. When I started asking about cost, they even gave me a cost-cutting option.

LQ
Lindsay Q.
Shawnee Mission, KS
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Lindsay said she was a first time customer to this business. She was very happy she found them. The service was top notch.
This review was collected via phone interview by Customer Research Inc.

SG
SHARON G.
Kansas City, KS
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Fast and dependable
Car is running great again.

Verified Customer
Olathe, KS
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Great first visit
This place was recommended to me by a friend. I brought car in for an estimate of some work my VW dealer couldn’t perform (I needed a welder, evidently VW didn’t have one). I was given a fair estimate to fix the problem without the costly expense of having to replace the entire part. They backed up exactly what my dealer had told me, and they were able to service my vehicle right away. I’m very pleased with my experience here.

JR
Jim R.
Overland Park, KS
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Jim said they did a good work but they had dirty feet and got his floor mats dirty.
This review was collected via phone interview by Customer Research Inc.

SG
Saba G.
Kansas City, MO
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Saba said the business fixed her vehicle and gave her a warranty.
This review was collected via phone interview by Customer Research Inc.

SH
Sherry H.
Overland Park, KS
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Sherry said she liked the work they did at this facility. They returned her vehicle to her in 1 day.
This review was collected via phone interview by Customer Research Inc.

WT
Warren T.
Overland Park, KS
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Warren said the staff do excellent work, the service is good, and they are dependable people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 266 in total