Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,119 Reviews)

ReScore Reviews™ (12)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
92% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


KS
Kim S.
Louisville, KY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Service
Exceptional service.
I always receive excellent service.
JEREMY M. from Oxmoor Hyundai responded on 02/22/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2019 Hyundai Elantra Gt
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2020 Category: Service
Honesty is integrity!
Honesty will follow up with efforts of striving to believe in this everyday.
JEREMY M. from Oxmoor Hyundai responded on 02/21/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MH
Michael H.
Shelbyville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020 Category: Service
Steve is a great CSR. He communicates all parts very effectively
Job completed as expected and on time. The only reason I dont come back for all my service is the fact I live in shelbyville and is a 30+ minute drive. So I have minor maintenance near home but anything of significance, I bring it here. That was the sole reason for the 4 rating on next visit.
JEREMY M. from Oxmoor Hyundai responded on 02/20/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JK
Jeffrey K.
Louisville, KY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Fast Efficient Oil Change and Checkup
They got me in right at my scheduled time and had me back on the road quickly.
JEREMY M. from Oxmoor Hyundai responded on 02/18/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MB
Matthew B.
Louisville, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Quality service
I’m always impressed by everyone’s professionalism. I have a 2018 Sante Fe Sport and really trust it with this service team.
JEREMY M. from Oxmoor Hyundai responded on 02/17/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


TS
Tyler S.
Louisville, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020 Category: Service
Great as Always
Fast, easy and affordable.
JEREMY M. from Oxmoor Hyundai responded on 02/17/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


PG
Peter G.
Louisville, KY
2014 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020 Category: Service
Excellence
There is not a better team of service writers than the team at Oxmoor Hyundai . Jim and Steve are just so good and honest about the handling of my vehicles service needs. There is a lot of good things to be said about their knowledge and experience of the vehicles and their interactions with the customer. You cannot go wrong at Oxmoor Hyundai!
JEREMY M. from Oxmoor Hyundai responded on 02/17/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2011 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2020 Category: Service
Nice people
Nice people very professional.
JEREMY M. from Oxmoor Hyundai responded on 02/15/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MR
Mary R.
Louisville, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020 Category: Service
Professional service, reasonably priced.
Service writers and office staff are friendly and welcoming. The maintenance service was reasonably priced and completed in a timely manner.
JEREMY M. from Oxmoor Hyundai responded on 02/15/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020 Category: Service
Service Department
Steve (Service Adviser) is excellent. My Sonota was in for an oil change and tire rotation. I asked them to check the alignment, as it had been at least 15,000 miles since I had one. He told me it was not necessary at this time, as it was still in good shape. He also went over other service aspects they had checked. Steve also willingly answered my questions as to when I should have the transmission fluid change, etc. A lot of dealerships aren't this customer oriented.
JEREMY M. from Oxmoor Hyundai responded on 02/15/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


WY
William Y.
Louisville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Oil change
Great service work was completed in under 40 min
JEREMY M. from Oxmoor Hyundai responded on 02/13/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


TR
Thomas R.
Louisville, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Fast service
Fast service. Great communication. Friendly technicians.
JEREMY M. from Oxmoor Hyundai responded on 02/13/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Shepherdsville, KY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Great
Fast service
JEREMY M. from Oxmoor Hyundai responded on 02/13/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Crestwood, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Service done right
It was easy to schedule a tire rotation and oil change. And the wait wasn't very long.
JEREMY M. from Oxmoor Hyundai responded on 02/13/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JP
Jeff P.
Louisville, KY
2011 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2020 Category: Service
Excellent service
Another great service experience with Oxmoor Hyundai. Always a pleasure to deal with service writer Jim Upton - his communication regarding service visits is consistently excellent. Thanks again Jim!
JEREMY M. from Oxmoor Hyundai responded on 02/11/2020

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody