Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1937 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MD
Michael D.
Louisville, KY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Great 1st experience
Took my Sonata in for the 1 st oil change and it’s was done very quickly and they also washed my car ! Super impressed with how everything was handled by the staff
JEREMY M. from Oxmoor Hyundai responded on 08/24/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Mount Washington, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Convienient
Easy to do business
JEREMY M. from Oxmoor Hyundai responded on 08/24/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RS
Ronald S.
Louisville, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Excellent customer service
As always the service department was spot on with the repair of my car. Steve O really went above and beyond what I would expect. Can't say enough about Hyundai's service and warranty.
JEREMY M. from Oxmoor Hyundai responded on 08/24/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


BJ
Becky J.
Louisville, KY
2007 Hyundai Veracruz
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019 Category: Service
One of the best!!
I have been happy with everything I’ve had done on my Hyundai!
JEREMY M. from Oxmoor Hyundai responded on 08/22/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


PG
Peter G.
Louisville, KY
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Best of the Best
Best service team in the city! Always deliver outstanding service.
JEREMY M. from Oxmoor Hyundai responded on 08/21/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


PT
Patricia T.
Louisville, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Good Service
Friendly Atmosphere
JEREMY M. from Oxmoor Hyundai responded on 08/20/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JW
Jayna W.
Louisville, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Good time on service
I had to wait to be spoken to and serviced but once I was up it was quick!
JEREMY M. from Oxmoor Hyundai responded on 08/19/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


AM
Altaf M.
Prospect, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2019 Category: Service
Repair quality
I believe the standard of repair can be improved l
JEREMY M. from Oxmoor Hyundai responded on 08/19/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


KB
Kevin B.
Shelbyville, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service was quick ( oil change )
Was able to get in for a Oil Change on the same day. Service was quick and staff was friendly. Good Job
JEREMY M. from Oxmoor Hyundai responded on 08/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
No trouble at all
I have always had a great experience at Oxmoor Hyundai. Fast and professional.
JEREMY M. from Oxmoor Hyundai responded on 08/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Customer service focus
Everyone I've encountered at Oxmoor Hyundai is very pleasant and willing to help. I really like my customer service representative as I believe he is knowledgeable and trustworthy.
JEREMY M. from Oxmoor Hyundai responded on 08/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JR
Janet R.
Louisville, KY
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Oil change service
Professional, efficient, customer-focused!
JEREMY M. from Oxmoor Hyundai responded on 08/16/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Fast Service
fast service
JEREMY M. from Oxmoor Hyundai responded on 08/14/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Taylorsville, KY
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Very friendly
They did some recall work and also a oil change. Very nice people to deal with. Was completed on time.
JEREMY M. from Oxmoor Hyundai responded on 08/14/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


LH
Linda H.
Louisville, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Fast, efficient, friendly!
Excellent service
JEREMY M. from Oxmoor Hyundai responded on 08/14/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


NT
Nick T.
Louisville, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
I love the service personnel. They are very efficient.
The service department was able to take me in quickly to fix a tire with a nail in the left front. This was on a Friday afternoon and would be without a car over the weekend. I didn't need an appointment and it was completed in 30 minutes.
JEREMY M. from Oxmoor Hyundai responded on 08/13/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


ST
Susan T.
Louisville, KY
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
The people
I love the quality of service, promptness, and professional skills of the staff!
JEREMY M. from Oxmoor Hyundai responded on 08/09/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2019 Category: Service
Not sure how to feel.
Everything about my experience was fine as they finished much sooner than expected. Then I get home and review the inspection report. The comment states, "Front passenger axle boot is leaking. Still under warranty." Why was this not brought to my attention while I was there? Is it because it's still under warranty and no money is made? Is this an emergency that needs to be corrected immediately? Who knows because no one advised me of the issue. However, it was communicated to me that I needed a tire rotation (not under warranty).

JG
Janice G.
Louisville, KY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Service
Awesome
JEREMY M. from Oxmoor Hyundai responded on 08/08/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Shelbyville, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Replace warranty item, great no charge great service and always on top of there game
Great service and problem solving. People know the problem and how it is or be fixed/repaired.
JEREMY M. from Oxmoor Hyundai responded on 08/06/2019

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody