Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1587 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 2.75/5Overall Rating 2.75/5rating 2.75rating 2.75rating 2.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Prospect, KY
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Window mechanical problem
Very satisfied with the quick work!
JEREMY M. from Oxmoor Hyundai responded on 11/17/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RH
Robert H.
Louisville, KY
2012 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
CLOSE,SITE WE PURCHASED CAR,.
Since purchasing car in 2011 the service has always been done at this facility.At times promises made were not always kept but always apologies and offers to "make up" for the errors were accepted.Wed. the service was acceptable EXCEPT I specifically asked would the car be washed and was assurred it would. It was not .Very disappointing.
JEREMY M. from Oxmoor Hyundai responded on 11/17/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


WJ
Walter J.
Louisville, KY
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Oxmoor Hyundai Service
Pleased with courteous and efficient service.
Jim Upton provided explanation of needed services which were provided to my satisfaction.
JEREMY M. from Oxmoor Hyundai responded on 11/16/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RG
Ronald G.
Louisville, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
GOOD JOB
GOOD WORK ON TIME
JEREMY M. from Oxmoor Hyundai responded on 11/15/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


AK
Arthur K.
Louisville, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Everyone was nice.
Work did not take long.
JEREMY M. from Oxmoor Hyundai responded on 11/15/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JW
Julius W.
Louisville, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Excellent services
Excellent service department.
JEREMY M. from Oxmoor Hyundai responded on 11/15/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JR
Janet R.
Louisville, KY
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Oil change
On time + fixed brakes, an issue Hyundai service found. Felt taken care of!
JEREMY M. from Oxmoor Hyundai responded on 11/14/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


GB
Gregory B.
Louisville, KY
2013 Hyundai Equus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2018 Category: Service
Poor Communication/Charge for Work Not Completef
Be sure to follow up with them - I was told numerous things that never happened and charged on my invoice for services they didn't complete so I had to go back and wait again for them to do their job.
JEREMY M. from Oxmoor Hyundai responded on 11/14/2018

Thank you for taking the time to fill out this review. I do apologize for the issues that you encountered upon completion of your repairs. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RB
Robyn B.
Pewee Valley, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Maintenance
Work was done in a timely fashion
JEREMY M. from Oxmoor Hyundai responded on 11/14/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Prospect, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Above and Beyond
The service team went above and beyond. I had an early morning appointment to have my oil change and tires rotated. I left following the service only to blow a tire later that day on a bad spot in the road. The team worked that afternoon to assist me with getting a new tire and back on the road. Totally appreciative to their assistance in both situations.
JEREMY M. from Oxmoor Hyundai responded on 11/13/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


SM
Sherry M.
La Grange, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Oil Change
It was quick and easy
JEREMY M. from Oxmoor Hyundai responded on 11/13/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Crestwood, KY
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
First Experience with this dealership
Was treated in a prompt and courteous manner.
JEREMY M. from Oxmoor Hyundai responded on 11/13/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


KS
Karen S.
Louisville, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Oil Change and service checks
I appreciate the service dept. scheduling appointments and starting work on my car immediately. This is my third oil change after buying a pre-owned Hyundai with low miles less than a year ago. Immediately after buying the car I had it checked out in the service dept. and they said that I needed new tires and an alignment which I had done. Now less than 1 year later I needed another alignment. I don't feel that I drive the car hard or erratically and don't know why I would need another alignment so soon.
JEREMY M. from Oxmoor Hyundai responded on 11/13/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


FM
Fred M.
Louisville, KY
2014 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Fred W. Miss/Customer
I have been coming here for several years and have owned 2 Sonatas and the Azera.
Always Professional, always clean, Service is great and always gets me out and on my way in a timely manner.
Hope to purchase a 2015 - 2017 Genesis in the near future with low miles. This will probably be my last car and will be : 8 vehicles purchased from The Oxmoor Dealership.
Thanks,
Fred W. Moss
JEREMY M. from Oxmoor Hyundai responded on 11/13/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
.
.
JEREMY M. from Oxmoor Hyundai responded on 11/12/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JD
Jeffrey D.
Louisville, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great job also very nice.
Very helpful and efficient.
JEREMY M. from Oxmoor Hyundai responded on 11/12/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MH
Michelle H.
Louisville, KY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Oil change visit
I always find Oxmoor Hyundai provide great customer service.
JEREMY M. from Oxmoor Hyundai responded on 11/12/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Georgetown, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Good service
The service department is always fast and efficient. I've never had any problems.
JEREMY M. from Oxmoor Hyundai responded on 11/12/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


NJ
Nathan J.
Louisville, KY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Best ever
These folks are fast friendly and do a good job. I always come here and probably always will.
JEREMY M. from Oxmoor Hyundai responded on 11/10/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


VS
Vanessa S.
Louisville, KY
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Great Service
My experience is always positive.
JEREMY M. from Oxmoor Hyundai responded on 11/10/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody