Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1510 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 2.5454518/5Overall Rating 2.5454518/5rating 2.5454518rating 2.5454518rating 2.5454518
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
92% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Louisville, KY
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Courthouse service
Very efficient and courtiers service
JEREMY M. from Oxmoor Hyundai responded on 09/20/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Pewee Valley, KY
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Happy customer
Good job done
JEREMY M. from Oxmoor Hyundai responded on 09/19/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JE
Julie E.
Shelbyville, KY
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great service!
Always great service and experience with service for any of our vehicles at Oxmoor Hyundai.
JEREMY M. from Oxmoor Hyundai responded on 09/19/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JE
John E.
Louisville, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good service
Easy to make appointment. They started service on time, and completed work in a fast and timely manner. Plus service was very good.
JEREMY M. from Oxmoor Hyundai responded on 09/19/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


KN
Keith N.
Taylorsville, KY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer Service
Steve has gone out of his way to make sure my car service gets done in a timely fashion.
JEREMY M. from Oxmoor Hyundai responded on 09/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


ST
Scott T.
Louisville, KY
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Right In - Right Out!
Showed up for a scheduled appoint for my 6,000 mile service. In and out in about 20 minutes! Can't ask for more than that!
JEREMY M. from Oxmoor Hyundai responded on 09/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


AM
Alexis M.
Louisville, KY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Honest, reliable service!
Able to squeeze me in early and explained everything to me/ offered a discount!
JEREMY M. from Oxmoor Hyundai responded on 09/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


NG
Nicholas G.
Louisville, KY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Scheduled Service
From scheduling my appointment to servicing my vehicle, wait time was great.
JEREMY M. from Oxmoor Hyundai responded on 09/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


DG
Dale G.
Louisville, KY
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Clean and fast
They did a good job and had everything done quickly.
JEREMY M. from Oxmoor Hyundai responded on 09/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Average experience
I appreciate the Hyundai technicians fixing my car and addressing extra issues that they discovered during the visit. It just took a lot longer than I was told it would take (I was told 1-1.5 hours, and I was there for 3.5). In the grand scheme not the end of the world, but I would have chosen to get a Lyft home or taken the shuttle had I known it would be that long. Overall fine experience. However, please, for the sake of anyone else ever having to sit in your waiting area for 3.5 hours, please turn down the country music that you play in the dealership. It is so loud. I'm not a country music hater but it was honestly super irritating. I also think that adding more magazines, moving the waiting area closer to the tv, small things like that would make the wait a lot more pleasant. Thanks.
JEREMY M. from Oxmoor Hyundai responded on 09/18/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


IF
Iris F.
Louisville, KY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
I was able to get my questions answers and the service was great.
I was able to get my questions answers and the service was great.
JEREMY M. from Oxmoor Hyundai responded on 09/17/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Louisville, KY
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Personnel very friendly
okay
JEREMY M. from Oxmoor Hyundai responded on 09/17/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JS
Joey S.
Louisville, KY
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent, as always!
I have always been pleased with the service and how quick and reliable it is.
JEREMY M. from Oxmoor Hyundai responded on 09/17/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


AM
Altaf M.
Prospect, KY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Professional service advisors who know their job and understand the value of customers coming back for their cars repairs and maintainance with confidence
Keep it up
JEREMY M. from Oxmoor Hyundai responded on 09/15/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


VS
Vanessa S.
Louisville, KY
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Awesome
Great service and first class service agents.
JEREMY M. from Oxmoor Hyundai responded on 09/13/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


MA
Mary A.
Taylorsville, KY
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
clean
oil change on 9/7/18 was fine

prior to that I had appt in May 2018 the oil change and tire rotation was fine.

I did report rattle hum in vehicle at that time and they said they could not detect. I emailed Jeremy Moody and ask for
a ride along to let him hear the noise and he did not reply. reason I emailed him is he is person that emailed me about the
review I has written about the problem with noise in car was not fixed.

Verified Customer
Louisville, KY
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Comfortable atmosphere. Clean and professional service people.
Treated with respect and the work is completed in a timely manor.
Thank you all for helping take care of my Tucson.
JEREMY M. from Oxmoor Hyundai responded on 09/12/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


RO
Roger O.
Shelbyville, KY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Attitude of techs
Easily made an appt by phone over the weekend for Monday. Techs took care of the problem right away. 😊
JEREMY M. from Oxmoor Hyundai responded on 09/10/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


JB
Jessica B.
Austin, IN
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Friendly staff
Staff is always pleasant. Service is timely.
JEREMY M. from Oxmoor Hyundai responded on 09/10/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody


Verified Customer
Crestwood, KY
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Check Engine light was on
Check engine light was on and I was able to get in next day at noon. Found out issues was from recall and thought it would be a few days to fix- nope, fixed same day and car was ready that evening.
JEREMY M. from Oxmoor Hyundai responded on 09/10/2018

Thank you for taking the time to fill out this review. We appreciate your business and feedback very much and look forward to servicing your vehicle needs in the future.
Thanks,
Jeremy Moody