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Park Place Bodywerks Auto Body and Collision Repair Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,678 Reviews)
-100
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Score Details

5 stars
77%
4 stars
14%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(844) 361-5115
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
6120 Peeler St. Dallas, TX 75235
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Park Place Bodywerks Auto Body and Collision Repair Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,678 Reviews)
Write a Review
Recent Reviews
PT
Philip T.
TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/04/2011
verified customerVerified Customer
Category: Collision
Philip said he gives a 2 rating when it comes to his satisfaction with the overall experience because a new set of keys and lock had to be ordered. He has a Bentley. A new lock and keys came on February the 17th but he didn't get his vehicle back until last Friday. He was told some people from England sent them the wrong set. He doesn't know whose fault it is. From what he knows, it took so long to get his vehicle back and it took a total of about 10 and half weeks to have it completed. It wasn't ready when promised and the reason for the delay had to do with getting the right set of keys and lock. He's mostly satisfied with the communication but not completely satisfied because of how long it went on. He thinks he possibly called more. The reason he chose this business is because of the vehicle type he has which is a Bentley.
Recommended
This review was collected via phone interview by Customer Research Inc.
Eric M. from Park Place Bodywerks Auto Body and Collision Repair Center responded on 05/09/2011 12:56 PM
Unfortunately, there was a major delay from Bentley parts in England getting the correct keys and locks to us to complete the repair. We tried every avenue we could to expedite the parts.
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