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Park Place Bodywerks Auto Body and Collision Repair Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,673 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(844) 361-5115

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
6120 Peeler St. Dallas, TX 75235
Park Place Bodywerks Auto Body and Collision Repair Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,673 Reviews)

AE
Amy E.
TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2011
verified customer Verified Customer
Category: Collision
Recommended
This review was collected via phone interview by Customer Research Inc.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/05/2011
Category: Collision
Amy stated that the rear bumper trim of her vehicle on both sides had a hole and was not put on properly. She said they had her vehicle for over a week to perform body work and was upset about the damage overlooked. She also said she was not adequately informed during the repair process however her representatives informed her to the best of their ability. She mentioned the communication was not as well as she'd hoped because the email she received about her vehicle being painted was sent four days after the paint work was already finished on the vehicle, and that was the only message about her vehicle she received.
Recommended
This review was collected via phone interview by Customer Research Inc.
Eric M. from Park Place Bodywerks Auto Body and Collision Repair Center responded on 05/10/2011 06:16 AM
Unfortunately, there was a minor imperfection in the molding holes of the new Lexus bumper. We have offered to have the bumper replaced under parts warranty. We had Amy's car for 8 days and emailed her 6 times and called her 3 times.
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