Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

757 Reviews

98% Would Recommend
75% Business Response
Latest Review 9 days ago

Reviews


BH
BILL H.
Wilmington, DE
Chevrolet Silverado 1500
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05/16/2018
Oil change
It was so easy to schedule an appointment and drop off. Email reminder about our appointment and early follow-up from them to let us know that work was completed and some recommendations for future service needs.

SB
Shirley B.
Wilmington, DE
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Shirley said they treat her very well when she comes in to the facility. They wait on her right away. They find the problem and call to find out if she wants to fix it. Whatever the problem is, they fix it, and there is no further concern.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Wilmington, DE
Ford C-Max Energi
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Fast, friendly and a good value!
Helped me with my tire issue. Clean, friendly and fast service!

CJ
CATHY J.
Wilmington, DE
Toyota Avalon
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05/08/2018
Cleanliness, friendly and knowledgeable
The staff is always so friendly and for a single female you don't feel intimated when you walk in the office. The service reps are very knowledgeable and work with you so that you make the right and best decision for your vehicle. Paul and his staff are by far the easiest to work with and I know my car is in good hands when it is there.

DD
Donald D.
Wilmington, DE
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Donald said he was able to sit down and speak with the business owner. The service was excellent.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Philadelphia, PA
Acura RDX
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05/07/2018 Category: Service
John said the staff was nice and provided good service.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Wilmington, DE
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Michael said the business provided the best service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Wilmington, DE
Lexus RX 350
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05/05/2018 Category: Service
Mike said the staff explained exactly what they would do, and they didn't recommend unnecessary work to generate business. He's always happy.
This review was collected via phone interview by Customer Research Inc.

MW
Michelle W.
Wilmington, DE
Lexus RX 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Michelle said the mechanic wasn't able to fix her high transmission fluid. He did fix the other problems she brought it in for and he got her a loaner which she really appreciates.
This review was collected via phone interview by Customer Research Inc.

SM
Sharen M.
Wilmington, DE
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Sharen said the business has quality staff and service. The work was done on her vehicle in a timely manner. The staff members are knowledgeable and willing to accommodate her needs.
This review was collected via phone interview by Customer Research Inc.

SC
STEPHEN C.
Wilmington, DE
Honda Civic Si
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04/29/2018
semi-annual maintenance on 2005 Honda Civic -- low mileage, city residense
Friendly service. Ride to/from home was essential. Good explanation of recommendation. Long-time service for multiple vehicles. 4/27/2018.

JJ
JOHN J.
Wilmington, DE
Nissan Pathfinder
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04/27/2018
Wonderful People and State of the Art Shop
Paul, thanks to you and your crew for great service again. Here is a great Hack for those that live in PA and work or play in DE. When it comes to your PA inspection let Paul and his team take care of it. I believe the PA system is not great as inspection are done a garages... They always seem to find PROBLEM$. Fox guarding the Hen House maybe?? Campanell's will make sure all is on the Up and Up.

CC
CAROL C.
Wilmington, DE
Toyota Prius
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04/27/2018
Dependable
Someone told me Campanella's is expensive, so they took their car to a neighbor. I do not have a neighbor who fixes cars, but I have always found Campanella's to be fair. They often do things for me or give me advice for free. If they charge more because they pay their employees fairly, I am happy; I want to pay for good service, not cheap service.

MB
MARYANN B.
Wilmington, DE
Mazda Mazda3
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04/25/2018
Paul Campanella's Auto & Tire Center
An "old" Mazda 3 went in for service. A "young" Mazda 3 returned home. Final comment hopefully
will be "it drives as well as it looks". Thank you, guys!

CS
CYNTHIA S.
Wilmington, DE
Mazda Protege
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04/17/2018
C & R
Convenient and Reliable

VB
Victor B.
Wilmington, DE
Toyota FJ Cruiser
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04/17/2018 Category: Service
Victor said the service was prompt and accurate. He said they gave him a ride to work and got the work done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

CS
CHRISTIAN S.
Wilmington, DE
Kia Soul
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04/15/2018
Always excellent service
Love this place! Always very friendly, excellent service no matter what the reason for your visit. The waiting area is clean, free coffee, free WiF and TV available. A 5 star business!

KK
Kyle K.
Wilmington, DE
Toyota Camry
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04/13/2018 Category: Service
Kyle said that he received good and professional service from the facility.
This review was collected via phone interview by Customer Research Inc.

BV
Benjamin V.
Frederick, MD
Scion tC
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Benjamin said they gave him a complimentary ride to work and he was offered a ride back to their facility. He ended up getting a ride from a co worker. They took longer than expected, but Paul came out and made things right. That's a good business. It's a great place and he would go back.
This review was collected via phone interview by Customer Research Inc.

RT
RYAN T.
Wilmington, DE
Hyundai Elantra
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04/12/2018
Quick & Friendly Service
We've now taken all of our family vehicles to Paul Campanella's for one reason or another. We've been very happy with the clear communication about the repairs and costs as well as the quick turn-around for repairs.