Reviews
BH
BILL H.
Wilmington, DE
Chevrolet Silverado 1500
Verified
Oil change
It was so easy to schedule an appointment and drop off. Email reminder about our appointment and early follow-up from them to let us know that work was completed and some recommendations for future service needs.
Recommended
SB
Shirley B.
Wilmington, DE
GMC Acadia
Verified
Shirley said they treat her very well when she comes in to the facility. They wait on her right away. They find the problem and call to find out if she wants to fix it. Whatever the problem is, they fix it, and there is no further concern.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Wilmington, DE
Ford C-Max Energi
Verified
Fast, friendly and a good value!
Helped me with my tire issue. Clean, friendly and fast service!
Recommended
CJ
CATHY J.
Wilmington, DE
Toyota Avalon
Verified
Cleanliness, friendly and knowledgeable
The staff is always so friendly and for a single female you don't feel intimated when you walk in the office. The service reps are very knowledgeable and work with you so that you make the right and best decision for your vehicle. Paul and his staff are by far the easiest to work with and I know my car is in good hands when it is there.
Recommended
DD
Donald D.
Wilmington, DE
Mercedes-Benz E320
Verified
Donald said he was able to sit down and speak with the business owner. The service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
John F.
Philadelphia, PA
Acura RDX
Verified
John said the staff was nice and provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Michael M.
Wilmington, DE
Honda Accord Sdn
Verified
Michael said the business provided the best service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Mike B.
Wilmington, DE
Lexus RX 350
Verified
Mike said the staff explained exactly what they would do, and they didn't recommend unnecessary work to generate business. He's always happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
MW
Michelle W.
Wilmington, DE
Lexus RX 350
Verified
Michelle said the mechanic wasn't able to fix her high transmission fluid. He did fix the other problems she brought it in for and he got her a loaner which she really appreciates.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Sharen M.
Wilmington, DE
Jeep Grand Cherokee
Verified
Sharen said the business has quality staff and service. The work was done on her vehicle in a timely manner. The staff members are knowledgeable and willing to accommodate her needs.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
STEPHEN C.
Wilmington, DE
Honda Civic Si
Verified
semi-annual maintenance on 2005 Honda Civic -- low mileage, city residense
Friendly service. Ride to/from home was essential. Good explanation of recommendation. Long-time service for multiple vehicles. 4/27/2018.
Recommended
JJ
JOHN J.
Wilmington, DE
Nissan Pathfinder
Verified
Wonderful People and State of the Art Shop
Paul, thanks to you and your crew for great service again. Here is a great Hack for those that live in PA and work or play in DE. When it comes to your PA inspection let Paul and his team take care of it. I believe the PA system is not great as inspection are done a garages... They always seem to find PROBLEM$. Fox guarding the Hen House maybe?? Campanell's will make sure all is on the Up and Up.
Recommended
CC
CAROL C.
Wilmington, DE
Toyota Prius
Verified
Dependable
Someone told me Campanella's is expensive, so they took their car to a neighbor. I do not have a neighbor who fixes cars, but I have always found Campanella's to be fair. They often do things for me or give me advice for free. If they charge more because they pay their employees fairly, I am happy; I want to pay for good service, not cheap service.
Recommended
MB
MARYANN B.
Wilmington, DE
Mazda Mazda3
Verified
Paul Campanella's Auto & Tire Center
An "old" Mazda 3 went in for service. A "young" Mazda 3 returned home. Final comment hopefully
will be "it drives as well as it looks". Thank you, guys!
will be "it drives as well as it looks". Thank you, guys!
Recommended
CS
CYNTHIA S.
Wilmington, DE
Mazda Protege
Verified
C & R
Convenient and Reliable
Recommended
VB
Victor B.
Wilmington, DE
Toyota FJ Cruiser
Verified
Victor said the service was prompt and accurate. He said they gave him a ride to work and got the work done in a timely fashion.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
CHRISTIAN S.
Wilmington, DE
Kia Soul
Verified
Always excellent service
Love this place! Always very friendly, excellent service no matter what the reason for your visit. The waiting area is clean, free coffee, free WiF and TV available. A 5 star business!
Recommended
KK
Kyle K.
Wilmington, DE
Toyota Camry
Verified
Kyle said that he received good and professional service from the facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
BV
Benjamin V.
Frederick, MD
Scion tC
Verified
Benjamin said they gave him a complimentary ride to work and he was offered a ride back to their facility. He ended up getting a ride from a co worker. They took longer than expected, but Paul came out and made things right. That's a good business. It's a great place and he would go back.
Recommended
This review was collected via phone interview by Customer Research Inc.
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RYAN T.
Wilmington, DE
Hyundai Elantra
Verified
Quick & Friendly Service
We've now taken all of our family vehicles to Paul Campanella's for one reason or another. We've been very happy with the clear communication about the repairs and costs as well as the quick turn-around for repairs.
Recommended