Penfield Service Center


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

98 Reviews

100% Would Recommend
Latest Review 12 days ago
LISA F. on 02/10/2018
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"Trusted,honest,fair,thorough "
As always great experiwnce
Vehicle: Honda Accord Sdn
Service Date: 02/09/2018
Review Created: 02/10/2018 07:44 PM
KEVIN F. on 01/26/2018
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"Excellent, as always..."
Consistently quality service at a fair price. You get what you pay for in auto maintenance and these guys are the most knowledgeable mechanics I've ever found. Whether it's a minor problem or something major, they make sure you know exactly what they will do so that they can get you safely back on the road. Absolutely one of the best in our area.
Vehicle: GMC Sierra 1500
Service Date: 01/25/2018
Review Created: 01/26/2018 08:53 AM
SANDRA R. on 01/26/2018
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"Service"
One word, Excellent!
Vehicle: Mitsubishi Diamante
Service Date: 01/25/2018
Review Created: 01/26/2018 03:35 AM
MIKE G. on 01/15/2018
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" Car oil change service"
I came in for my oil change and car check over. they got my car in did oil change. They check over the car fluids ,tires, brakes ,belts all were good.
Vehicle: Subaru Legacy Sedan
Service Date: 01/10/2018
Review Created: 01/15/2018 07:05 AM
JOHN L. on 01/10/2018
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"Competence throughout "
Bobby and Mike set the tone for a great customer experience. Their knowledge and professionalism leaves you feelings safe behind the wheel and relieved in the wallet.
Vehicle: Mercedes-Benz ML350
Service Date: 01/10/2018
Review Created: 01/10/2018 08:24 PM
STEVE G. on 12/30/2017
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"Best Service in the area"
Woke up to a dead battery. Mike said bring it right down. Also did cooling flush, oil change and replaced a couple of light bulbs. Had the car ready by noon! Tremendous!
Vehicle: Honda Pilot
Service Date: 12/28/2017
Review Created: 12/30/2017 05:58 AM
JENNIFER B. on 12/28/2017
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"pleasant"
service was quick but thorough
Vehicle: GMC Acadia
Service Date: 12/27/2017
Review Created: 12/28/2017 07:40 AM
SHERRI D. on 12/20/2017
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"the guys!"
Professional, friendly, dependable.
Vehicle: Honda Civic Cpe
Service Date: 12/18/2017
Review Created: 12/20/2017 02:35 AM
CRAIG S. on 12/12/2017
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"Terrific service!"
Booked an appointment same day. Super nice, knowledgeable and professional. Deffinitely will go again.

Booked an appointment same day. Super nice, knowledgeable and professional. Deffinitely will go again.

Booked an appointment same day. Super nice, knowledgeable and professional. Deffinitely will go again.
Vehicle: Audi SQ5
Service Date: 12/11/2017
Review Created: 12/12/2017 07:55 PM
MARY JANE M. on 12/11/2017
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"Once again, Bob and the guys came through!"
I thought my suv was finally dead. Bob came through and saved my car at an unbelievably reasonable price. Bob, Mike, and all the guys at Penfield are always there for me even when I just drop in with something minor. I’ve been coming to Penfield for over 15 years - I can always count on them...time and time again. I’m very grateful for their warmth, honesty and fairness. Thank you!
Vehicle: Acura MDX
Service Date: 11/16/2017
Review Created: 12/11/2017 01:16 PM
JOE and PEGGY I. on 11/27/2017
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"A very good choice for a reliable car service station"
Friendly, fast service..I am always satisfied with the quality of the work done.
Also. I appreciated the coupons offered for the car oil change and winterizing.
Vehicle: Subaru Outback
Service Date: 11/21/2017
Review Created: 11/27/2017 02:45 PM
HOLLY L. on 11/16/2017
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"Thank God for the Penfield Boys!"
Once again Bobby and his men got me fixed and back on the road in a flash. Courtesy and professionalism is what you can expect from Penfield Service Center.
Vehicle: Ford Edge
Service Date: 11/14/2017
Review Created: 11/16/2017 07:08 AM
CHERYL C. on 11/15/2017
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"Awesome as always!!! "
Bobby and Mike are terrific as always. My Toyota Matrix is nearing 200k with no signs of slowing down due to the care from Penfield Service
Vehicle: Toyota Matrix
Service Date: 11/14/2017
Review Created: 11/15/2017 06:11 AM
ALLEN N. on 11/14/2017
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"Recent service"
Very good and quick.
Vehicle: Buick Enclave
Service Date: 11/10/2017
Review Created: 11/14/2017 04:37 PM
CHARLENE S. on 11/08/2017
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"Winterizing my car"
I received excellent service when I took my car in for winterization.
Vehicle: Geo Prizm
Service Date: 11/07/2017
Review Created: 11/08/2017 05:15 AM
JOHN F. on 10/22/2017
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"Know the owner"
Been going to Rob for a long ( many years ) Got a replacement battery 10/9/17 . The invoice # 31636 , $ 80.50 for install and removal and $ 139.00 for the Battery . Got only a verbal warrantee form Mike for 5 years . The labor seems to be out of line .

Had a replacement Battery installed on 10 / 9 /17 ( Interstate Battery MT-51R ) Am a little confused ( am old ) with the cost . In voice # 31636 the cost for the Batt. seems a little high. @ $139.00 with installation $80.50 The invoice says that no charge for testing .and an $ 80.50 charge for the installation and for test, replacement and removal . .The only warrantee I got was v

high
Vehicle: Honda Element
Service Date: 10/09/2017
Review Created: 10/22/2017 07:35 AM
Bob T., OWNER at Penfield Service Center responded on 10/23/2017

John,
      Call the store. 203-256-9201

PENFIELD SERVICE CENTER
BOB TREZ
JOHN S. on 10/09/2017
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"Service"
Bob and Mike are great to work with
Vehicle: Nissan Altima
Service Date: 10/06/2017
Review Created: 10/09/2017 04:11 AM
EDWARD C. on 10/02/2017
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"good service"
good people and excellent service
Vehicle: Chevrolet S-10
Service Date: 09/30/2017
Review Created: 10/02/2017 10:18 AM
JOHN F. on 09/21/2017
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"quick , efficent , service "
Typically was as I expected . A GOOD experience ( cept for the short pants cracks )HA , HA
Vehicle: Honda Element
Service Date: 09/19/2017
Review Created: 09/21/2017 06:49 AM
TODD G. on 09/17/2017
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"Always there for me"
We've been Penfield Service Center customers for over 15 years and that speaks volumes. Bob and his team have been there for us, taking care of problems both big and small. They are fair, fast and fabulous and care that we have 2 well-running cars to cart around out 2 children and their friends safely. We'll still be with Penfield when our kids are old enough to drive and we'll know their cars are in good hands. Thank you Bob and Team!
Vehicle: Nissan Altima
Service Date: 09/16/2017
Review Created: 09/17/2017 10:08 AM
Bob T., OWNER at Penfield Service Center responded on 10/23/2017

Thank You!   You and the family!

PENFIELD SERVICE CENTER
BOB TREZ
Displaying Review 1 - 20 of 98 in total