Penfield Service Center


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

82 Reviews

100% Would Recommend
Latest Review 12 days ago
JOHN S. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Bob and Mike are great to work with
Vehicle: Nissan Altima
Service Date: 10/06/2017
Review Created: 10/09/2017 04:11 AM
EDWARD C. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good people and excellent service
Vehicle: Chevrolet S-10
Service Date: 09/30/2017
Review Created: 10/02/2017 10:18 AM
JOHN F. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick , efficent , service "
Typically was as I expected . A GOOD experience ( cept for the short pants cracks )HA , HA
Vehicle: Honda Element
Service Date: 09/19/2017
Review Created: 09/21/2017 06:49 AM
TODD G. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always there for me"
We've been Penfield Service Center customers for over 15 years and that speaks volumes. Bob and his team have been there for us, taking care of problems both big and small. They are fair, fast and fabulous and care that we have 2 well-running cars to cart around out 2 children and their friends safely. We'll still be with Penfield when our kids are old enough to drive and we'll know their cars are in good hands. Thank you Bob and Team!
Vehicle: Nissan Altima
Service Date: 09/16/2017
Review Created: 09/17/2017 10:08 AM
KEVIN F. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent advice and service...as always!"
Bob is an excellent mechanic. There really is no reason to go anywhere else when he's right here in the middle of Fairfield.
Vehicle: GMC Yukon
Service Date: 08/29/2017
Review Created: 08/31/2017 07:49 AM
MIKE G. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Came in for oil change. "
Came in for oil Change. The got me in Quick. The check over my car ,Found a cut in one of my tires. Great Price!
Vehicle: Subaru Legacy Sedan
Service Date: 08/28/2017
Review Created: 08/30/2017 07:52 AM
JOHN F. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dodge 2002 Brake Cylinders"
The service was excellent.
Work was done while I waited
The bill was under estimate by a few dollars.
Vehicle: Dodge Dakota
Service Date: 08/29/2017
Review Created: 08/30/2017 04:06 AM
DAN A. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusted local mechanic"
Bob and the crew at Penfield are the best. Its like having a mechanic in the family. Penfield Svc Ctr is the old school local garage that can be trusted with all of your car needs. I even stop by our call if I just have random car questions and they are always helpful, honest and dependable. As soon as any of my cars exceed factory warranty (i.e. free dealer service) I take everything to Bob.
Vehicle: Jeep Wrangler
Service Date: 08/17/2017
Review Created: 08/19/2017 04:43 AM
JOHN L. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consitantly dependable with quality customer service"
Dropped in for an unscheduled oil change and despite a full load of repairs on the books for the day, Bobby took my car right in and got it started.
Vehicle: Mercedes-Benz ML350
Service Date: 08/02/2017
Review Created: 08/03/2017 06:39 AM
DALE T. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly efficient service"
See title
Vehicle: Dodge Grand Caravan
Service Date: 07/27/2017
Review Created: 07/28/2017 12:00 PM
KRISTEN B. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful, Honest, Great people, terrific service"
My son mentioned that his brakes were squeaky so we dropped by and Bob took a look at them. Told us they were ok and come back in another 10,000-15,000 miles to recheck. Welcoming atmosphere, honest and great service. Highly recommend!
Vehicle: Jeep Wrangler
Service Date: 07/24/2017
Review Created: 07/25/2017 09:39 AM
DAVE E. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"An oil change but oh so much more...."
Comradery, service, speediness, responsiveness, it's like the small town America of yore.
Vehicle: Ford Escape
Service Date: 07/24/2017
Review Created: 07/25/2017 03:26 AM
MARY JANE M. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Warm & Knowledgeable"
Great place! My dogs love coming to visit too!
Vehicle: Acura MDX
Service Date: 07/13/2017
Review Created: 07/24/2017 02:03 PM
KEVIN R. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable and Trustworthy"
I have been bringing my car to Penfield for service for several years. The staff is friendly and communicates well. The service is always reliable and trustworthy.
Vehicle: Toyota Camry
Service Date: 07/20/2017
Review Created: 07/22/2017 07:04 AM
BRUCE S. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Glenna Smith"
The people!
Vehicle: Toyota Venza
Service Date: 06/30/2017
Review Created: 07/01/2017 06:42 PM
DAN L. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience again "
Bob and his crew are great. Courteous and respectful to deal with and always friendly both on the phone and in person. They don't always throughly explain what needs to be done today vs what may need to be done in the future and provide expert guidance as if it were thier own vehicle. They do thier best to accommodate the customer and are very flexible with drop offs, pick ups and even giving me a lift to the train station when the car will be there all day. Highly recommended for all your vehicle svc needs
Vehicle: Jeep Wrangler
Service Date: 06/20/2017
Review Created: 06/22/2017 03:01 AM
CHARLENE S. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1994 Geo Prism"
The morning I was scheduled to bring my car in for new brakes I smelled gas. I asked Bob Trez to check and find out why I was smelling gas. He found that the fuel filler neck needed to be replaced. Penfield Service Center replaced the fuel filler neck and put on new brakes in less than 3 hours.
Vehicle: Geo Prizm
Service Date: 06/08/2017
Review Created: 06/13/2017 05:31 AM
SARA S. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and friendly "
I'm a first time customer and only went for an oil change. Everyone was friendly and the employees seemed to be honest, respectable, and efficient (from what I observed as I sat waiting). I'd definitely go back.
Vehicle: Toyota Camry
Service Date: 06/02/2017
Review Created: 06/05/2017 06:51 PM
KATHY O. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
The friendly, quick and efficient service is always appreciated.
Vehicle: Nissan Sentra
Service Date: 05/04/2017
Review Created: 05/28/2017 08:10 PM
HOLLY L. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best of the Best !!"
Penfield Service is polite and friendly. They provide fast and quality service. Finally a place you can trust.
Vehicle: Ford Edge
Service Date: 05/23/2017
Review Created: 05/24/2017 06:43 AM
Displaying Review 1 - 20 of 82 in total