Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

323 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


KH
Kenya H.
Salinas, CA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Customer service
The customer service was great. I haven't had problems with my car so far. Very happy with the car performance.

JG
James G.
Salinas, CA
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Marvin was great
Had a few questions answered them all. Car was ready to go on pickup. No waiting.

BH
Bailey H.
Santa Cruz, CA
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Awesome staff, fantastic service
I don’t live in the area and was only gonna be in town for one day, they made it possible for me to squeeze into the schedule to get my car serviced and I’m so glad they did! Not only did they change all fluids and replace all the hoses they also threw in a complimentary car wash! Highly recommend.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/17/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Salinas, CA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Always friendly
Always friendly
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/16/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

GW
Glenn W.
Monterey, CA
2009 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Service
On time, quality team, great products. This is why I buy Hyundai.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/14/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Santa Cruz, CA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great service
I received prompt and courteous service for my Tuscon. The questions I had regarding my vehicle were answered in lay men's terms and I came away with a better understanding of how to operate my vehicle for optimum performance.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/11/2018

 Thank you for taking the time to respond to our survey and the 5-star review  

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

RG
Randolph G.
Monterey, CA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Thanks
The people.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/10/2018

We always appreciate positive feedback from our customers

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

JB
John B.
Monterey, CA
2006 Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2018 Category: Service
Good Service
Service completed in a timely manner.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/09/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Pacific Grove, CA
2009 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018 Category: Service
Be professional on the job
Customers came to you in the trust of you would take care of their cars and protect it. If you work on the job with careless and inconsiderate attitude then nobody would come back.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/07/2018

Thank you for taking the time to respond to our survey. I will be contacting you to discuss your concerns.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

LM
Luis M.
Marina, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great service
Service was great and fast!
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/06/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DW
Dirrick W.
Seaside, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
They care...
Marvin, Chris, Jeff, and everyperson with whom I have had the pleasure of coming into contact, have all displayed the kind of service I want and deserve. That's why my next car, just as my last three, will be purchased from their group.
Marvin P., Service Advisor from Peninsula Hyundai responded on 07/06/2018

Thank you for taking the time to respond to our survey. We
appreciate your business.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DM
Deidre M.
Monterey, CA
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
nice
they were nice
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/30/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

JR
Judith R.
Monterey, CA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Marvin and his crew are Amazing!
Always treated like a friend!
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/28/2018

Thank you Judith, and thank you for the great survey. See you at your next service.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

CB
Carla B.
Felton, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Great service
😊
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/25/2018

Thank you for the 5-star review.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

JA
Jesus A.
Salinas, CA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Customer Service
Great service and enjoying new Sonata 2018.
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/24/2018

Thank you for the 5-star review. We appreciate  your
business.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Monterey, CA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Great services
Hyundai Rocks! Go warriors!
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/24/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

PU
Peteranne U.
Monterey, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Hyundai servicing
My experience was fantastic. Marvin and his team are fabulous. The team makes you feel like family and their service is great and very fast and thorough.
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/18/2018

Hi Peteranne,

Thank you for the positive feedback and the 5-star review.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

WU
Walt U.
Monterey, CA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
quick to follow up on requested service
Very responsive and always willing to bend over backwards for their customers.
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/16/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

WU
Walt U.
Monterey, CA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
very responsive service
Great crew and great servicve
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/16/2018

 Thank you for taking the time to respond to our survey. 

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DM
Dianna M.
Capitola, CA
2007 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Trusted and Fantastic Service
I work in Seaside so it was a blessing to have Peninsula Hyundai near when I had trouble with my Elantra. Marvin and his team were caring, helpful and went above and beyond expectations to make sure that my car was fine again. I feel confident driving my car knowing it has been checked and cared for by trusted professionals at Hyundai. I will continue to support Peninsula for my needs and will even consider buying my next car from them.
Marvin P., Service Advisor from Peninsula Hyundai responded on 06/16/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com