Most trustworthy place I’ve ever had my car serviced at
The owner Pat is one amazing man. I brought in a quote from Firestone that was ridiculous. He pulled my car up and told me exactly what didn’t need replaced and what is necessary. It’s a lil bit of a drive for me so he gave me a credit to help me out. My bill was less than Firestone by more than half. I will absolutely go out of my way to have anything needed to my car at Performance Auto. Both men were so kind and friendly…. I couldn’t have asked for better service and respect. I would give them 15 stars out of ten!!!! Thank you Pat for everything. My car drives perfect!
A family friend recommend this shop and I am glad he did. We were very pleased with the service, as well as the recommendations. We will be bringing our vehicles here in the future.
Absolutely, Ryan—here’s a polished version of your review that keeps your tone of appreciation intact:
---
Outstanding Service Yet Again!
Brought in my 2014 Toyota Camry and was thoroughly impressed by the team’s exceptional care. Pat quickly diagnosed some brake issues and performed a full inspection to ensure the car’s overall health. Their professionalism and attention to detail are unmatched. I’ve come to expect great service here—and they deliver every time. Thanks again, Pat and Jeremy!
I have taken my vehicle to this establishment on multiple occasions. Each time, I have been met with friendly service. Whether it is routine maintenance or an issue that requires diagnosis, they technicians and managers talk to me in simple terms, explain the issues they have found, and discuss all available options. There has never been any pressure and I continue to be treated like a valued customer. I appreciate they way they handle all their customers.
I always find a good value versus my dealership at Performance Auto. Happy to support Pat, Jeremy and the team there! Great local business.
JC
JOE C.
Plainfield, IL
Mazda 6
06/26/2025
Verified Customer
10
Always professional and courteous.
I’ve been bring my cars to Performance Auto for years and their customer service is outstanding. I’ve asked questions in regards to options on what can and or should be the work completed and their honesty is above reproach. The workmanship is outstanding.
Everyone is always friendly! Always calls to explain all costs and details before they start, especially if they have uncovered something more than what was scheduled.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.