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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,247 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores
3.9
ReScore Average
94
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
479 Nilles Rd Fairfield, OH 45014
Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,247 Reviews)

RW
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Raymond W.
Cincinnati, OH
Ford Pickup
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/10/2012
verified customerVerified Customer
I will not be returning.
The people acted as if they did not want to work on my truck. And the lady who checked me in acted like she didn't know what she was doing. They did an ok job but nothing out of their of way to make me want to come back.
Not Recommended
Chris P., Owner from Pfefferle Tire & Automotive Service Inc. responded on 10/16/2012 01:01 PM
Hello Raymond, I am sorry you feel that way. I left you a message earilier, I hope you got it. Is there something I can do to make you happy? We are very happy with our staff there so far so I am unhappy to hear that. The lady who checked you in is my sister and she is very new to this. She started with us in September and is getting better everyday. Next time you come in, I promise they will do a better job. I would still love for you to give me a call to discuss. I want to give to you an incentive to come back so give me a call please - 513-829-1900.
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