Piazza Hyundai of Pottstown


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1059 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 3.8823524/5Overall Rating 3.8823524/5Overall Rating 3.8823524/5rating 3.8823524rating 3.8823524
Original
Overall Rating 2.4705882/5Overall Rating 2.4705882/5rating 2.4705882rating 2.4705882rating 2.4705882
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and courteous"
Timely and courteous
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:54 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/18/2017

Thank you very much for the excellent review. My tem and I appreciate the feedback. We will continue to keep you happy. Thanks again.

Rick Stubblebine
Servic Manager

Chad G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yay!"
What a great experience!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:38 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/18/2017

Awsome review. Thank you very much. We will continue to keep you a happy Hyundai owner. Thanks again.

Rick Stubblebine
Service Manager

Glenn L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Everyone at Piazza Hyundai is very friendly and helpful.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:34 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/18/2017

Thank you so much for the fantastic review. Always good to see you. Please let us know if you need anything this winter.

Rick Stubblebine
Service Manager

Christine O. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer friendly, quality Service"
Quality service. Friendly, helpful service reps. Work done in a timely, professional manner. Excellent service at a reasonable price.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 12:05 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/17/2017

Thank you very much for the fantastic review. We will continue to keep you a happy Hyundai owner.

Rick Stubblebine
Service Manager

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied "
Wonderful experience! Makes me happy to be a part of this company!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:03 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/17/2017

Thank you very much for the excellent review. We do consider all of our customers family. Thanks again.

Rick Stubblebine
Service Manager

Judith F. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Hyundai "
Everyone courteous and helpful
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:48 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/16/2017

Thank you very much for the fantastic survey and for allowing us to service your Hyundai. Please let us know if there is anything you need in the winter months. Thanks again.

Rick Stubblebine
Service Manager

Verified Customer on 10/16/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car Wash/Vacuum was not done as mentioned "
Car Wash/Vacuum was not done as mentioned .
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:16 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/16/2017

Thank you very much for the great review. Next visit we will try harder to earn a 5 star review. Thank you very much for allowing us to service your Hyundai.

Rick Stubblebine
Service Manager

Melissa M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly / knowledge"
accommodating /friendly and knowledgeable
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/16/2017 04:30 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/16/2017

Thank you very much for the awsome review. We will continue to keep you happy while servicing here. Thanks again.

Rick Stubblebine
Service Manager

FRANCES W. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
The customer service personnel in all departments were very helpful, pleasant people. They made an anxious customer (me) feel relieved. The waiting room was roomy and comfortable with free WiFi. The issue with my Sonata was resolved within an hour.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:43 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/16/2017

Awsome review thank you very much. We will continue to keep you a happy Hyundai owner. Thanks  again.

Rick Stubblebine
Service Manager

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place"
Far drive but worth it
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 06:08 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/14/2017

Thank you for the excellent review and thank you for using our facility! We appreciate you very much! Thanks again!

Rick Stubblebine
Service Manager

Michael M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Always friendly and professional. Great service!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:52 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/14/2017

Thank you very much for the excellent review! We will conitinue to keep you a happy Hyundai owner!

Rick Stubblebine
Service Manager

Christopher T. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as usual."
Great job from a friendly, dependable garage. The cost was much lower than expected. Clean facilities.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 09:25 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/13/2017

Thank you very much for the excellent review. Always great to see you. We will continue to keep you happy. Thanks again.

Rick Stubblebine
Service Manager

Irene D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service every time"
I called about a broken door handle and they were able to get me in for service in a couple of days. Didn't cost as much as expected, fortunately.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:33 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/12/2017

Thank you for the fantastic review. We will continue to keep you happy and cost as low as we can for you. Thanks again.

Rick Stubblebine
Service Manager

Billiesue K. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
I LOVE MY CAR. THAT'S IT!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:50 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/12/2017

Awsome review. Thank you very much. We will continue to keep you a happy Hyundai owner. Thanks again.

Rick Stubblebine
Service Manager

Stephen K. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Had no issues with service"
Very good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/12/2017 08:13 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/12/2017

Thank you very much for the fantastic review. We will continue to keep your service visits quick and easy. Thanks again.

Rick Stubblebine
Service Manager

Alan H. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As promised with no BS"
I needed first in and out ASAP. I did my part, arriving early. I was greeted by name w/o asking my name. Offered to wash it for me but, I didn't have the time. I was quoted an hour and was done in about 30 minutes. Perfect!!! In/Out NO BS 😎 The only reason I wouldn't use them regularly is my buddy has a shop and he does all my work. Otherwise, I would.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/11/2017 09:31 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/11/2017

Thank you very much for the excellent review. Please let us know if you need us in the future. Dont forget all vehicle registered in your household get free inspections. Thanks again.

Rick Stubblebine
Service Manager

Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Dennis, in service, did a wonderful job to accommodate and expedite the service of our vehicle. We were on a tight schedule to have our car returned to us, and Dennis quickly responded.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/11/2017 05:05 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/11/2017

Thank you very much. I will relay to Denis how happy he kept you. We will all continue to keep you happy. Thanks again.

Rick Stubblebine
Service Manager

BRIAN B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Service department works as a team
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:18 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/10/2017

Thank you very much for the excellent review. My staff and I appreciate that very much. Always good seeing you.

Rick Stubblebine
Service Manager

Tiffany S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service visit"
I'm always pleased with my service visits here. Everyone is super friendly. I especially love the free car wash.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:14 PM
Richard S. at Piazza Hyundai of Pottstown responded on 10/10/2017

Thank you very much for the excellent review. We will continue to keep you a happy Hyundai owner.

Rick Stubblebine
Service Manager

Verified Customer on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I am made to feel comfortable. People are always warm and friendly. Great customer service."
It was a positive experience.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/10/2017 08:06 AM
Richard S. at Piazza Hyundai of Pottstown responded on 10/10/2017

Awsome review. Thank you very much. We will continue to keep you a happy Hyundai owner.

Rick Stubblebine
Service Manager

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