Pompano Beach, FL
Previous experience was positive but the last interaction was not.
Mistakes happen and when they do, they need to be acknowledged allowing for a path forward. The $300 workaround to enable the AC, bypassed the output of the computer preventing the high side switch from cycling the compressor off causing the compressor to fail. To validate the finding; the high side switch is unplugged yet the clutch remains engaged which is not correct. I'm out the $300 for the workaround "fix"plus I now need a new compressor and condenser.
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