Priority Hyundai Greenbrier


Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5rating 4.29

2358 Reviews

ReScore Reviews™ (78)

ReScore
Overall Rating 3.9615382/5Overall Rating 3.9615382/5Overall Rating 3.9615382/5rating 3.9615382rating 3.9615382
Original
Overall Rating 2.47436/5Overall Rating 2.47436/5rating 2.47436rating 2.47436rating 2.47436
87% Would Recommend
100% Business Response
Latest Review 38 minutes ago
Patsy C. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful, "
So far, no complaints. I usually am helped by Jackie Ramos, who is great to deal with.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/22/2017 07:44 AM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"super service"
Excellent customer service. A memorable experience. Priority keeps me on the road without a worry. Well done, as always.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:31 PM
Verified Customer on 10/21/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service good, hours of operation fair."
Would be easier to do business with them if they were open a couple of evenings a week.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 11:31 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the review, We appreciate your business, At this time we are not available for evening repair hours. We appreciate your business

Elizabeth D. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable!!!"
The service is customer friendly and efficient.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:51 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the nice comments about the team and your service visit, We appreciate your business

Edmund L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and professipnsl"
I was greeted by a friendly staff, was told ehat wad needed and suggested, given cost and time yo comolete. Car was ready as advertised, on time and swrvice comolete.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:18 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the nice comments about the team and your service experiences, We appreciate your business

Katelyn E. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendship "
I always feel like you guys are my friends when I go in there. Thank you for your help, always.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:08 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the nice comments about the team and your service experience, We appreciate your business and loyalty

Rebecca S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
The service department staff are always friendly and professional, service is always done quickly and well.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 02:18 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the nice comments about your service visit and the team, We appreciate your business

Verified Customer on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service work"
Write up time was good and work was done in a timely matter
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:30 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the review and the nice comment about your service visit, We appreciate your business

Dannimax T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"State Inspection & oil change "
Everyone was courteous & professional. I did not have to wait as long this time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 06:01 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/21/2017

Thank you for the nice words about the team and your service visit. We appreciate your business

Brandy S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Stars"
Justin, at the Priority Hyundai in Chesapeake, provided excellent customer service on 12-13 Oct 2017. He was very respectful and kept me informed as to what was going to happen. He was very patience and helped me find a new tire that was equal and compatible to the tires I already had. He also communicated effectively and called me when the car was ready for pick up.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:35 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/19/2017

Thank you for nice comments about Justin, I let him also let him know you called and left a very nice voicemail. He was glad to help, We appreciate your business and loyalty

Nancy H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
the price was right and the service was quickly.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:50 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/19/2017

Thank you for the nice words concerning your service visit, We appreciate your business and loyalty

Albert W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!!"
Great!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 08:05 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/19/2017

Thank you for the nice comment about your service visit, We appreciate your business

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Confidence in tepairs"
I have used priority since the dealership where I purchased my car did not do the repairs they said they did.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:19 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/19/2017

Thank you for the nice comments about your service experiemces, We appreciate your business and loyalty

Ginger W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!!"
Fantastic!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 03:54 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice words concerning youe service visit, WE appreciate your business

Sharon M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Hyundai"
I always have great service when I take my car in.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 03:20 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice comment about your service experiences, We appreciate your business and loyalty

Rhonda J. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service"
I was in and it fairly quickly love the priority dealership.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:34 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice comment about your service visit, We appreciate your business

DEBORAH C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service, surpasses my expectations"
I am always very satisfied with the service provided. I have never felt I was being "sold" on a repair because I am a woman, which has been my experience with other dealers over the years.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 01:25 PM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice comment about your service experiences, We appreciate your business and loyalty

Paul G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good to work with!"
Disappointed about not getting car wash service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 11:28 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice words concerning your service visit, We appreciate your business and i am working on an alternative for car washing for our valued clients. 

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Fast, great service. Kudos to Jackie!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 11:08 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice words about Jackie and your service experience, We appreciate your business

Angela B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flawless"
Flawless experience ... Thank you!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 09:00 AM
Fred K. at Priority Hyundai Greenbrier responded on 10/17/2017

Thank you for the nice words about your service visit, We appreciate your business

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