Overview

Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

3410 Reviews

ReScore Reviews™ (88)

ReScore
Overall Rating 4.0113634/5Overall Rating 4.0113634/5Overall Rating 4.0113634/5Overall Rating 4.0113634/5rating 4.0113634
Original
Overall Rating 2.42045/5Overall Rating 2.42045/5rating 2.42045rating 2.42045rating 2.42045
87% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


SG
Steve G.
Elizabeth City, NC
2013 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Assistant Finance Manager and Sales Rep
Excellant customer services, extremely pleasant buying experience. In addituin, sale Rep took time to show us how to remove my wife 2018 Wrangler Sport while we wait to see finance for my new 2017 Rubicon 2dr purchase. Thank you for your friendly buying services. We will definetly buy our next Jeep from Hall Jeep again. Highly recommend to all Jeep Owners to purchase grim Luke.

Verified Customer
Virginia Beach, VA
2014 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Theyre cool
Ive only had one issue here and they did everything possible to make it better and now i love bringing my car here

MK
Mary K.
Chesapeake, VA
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Oil Change and Inspection
I had as always a good experience. Justin Williams is awesome! He takes the guess work away!! I have my entire family here. Thank you for always treating us as family.

Verified Customer
Virginia Beach, VA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good Use of Time
Just time to check the showroom & lot, talk to Alan, read e-mail before oil/filter change & tire rotation completed.

JW
Judith W.
Chesapeake, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent service and hardly any wait time.
Friendly clientele. Greeted with a smile. Waiting room very pleasant. Was surprised at how quickly my state inspection was done and oil change completed.

Verified Customer
Chesapeake, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Priority Hyundai
Greeted pleasantly, service was prompt. Provided with info on what is covered in next service.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice words concerning your service visit, We appreciate your business


LP
Laurence P.
Suffolk, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Outstanding
I purchased my 2017 Elantra from Priority in mid 2016 and have taken it back to Priority for regular maintenance ever since. The folks there have always made me feel welcome and treated my more than fairly. They bend over backwards to make sure that I am happy with their work. They deserve an attaboy!
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the 5 star review, We appreciate your business


Verified Customer
Norfolk, VA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Oil change
Came in for oil change and tire rotation and everything went smooth.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice words concerning your service visit, We appreciate your business


GD
George D.
Virginia Beach, VA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great people
From Jessie greeting me when I pulled in to Bob (Service Advisor), a pleasure to do business with. It's nice to go somewhere where the employees are always nice and don't act like you are bothering them.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice comments about Jesse, Bob and your service experienances, We appreciate your business


CS
Carlene S.
Norfolk, VA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
The Sales Associate was very helpful.
The Sales Associate listened to my concerns, and he did his best to have them resolved.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice words concerning your visit, We appreciate your business


FW
Fonda W.
Norfolk, VA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great service
Always get great service at Priority Hyundai
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice words about your service experiences, We appreciate your business and loyalty


TB
Tameka B.
Virginia Beach, VA
2007 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
World Class Service
My experience on my recent visit was great. I would recommend the Priority Hyundai Service Team to everyone.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice comments about your service experiences, We appreciate your business and loyalty


Verified Customer
Virginia Beach, VA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
good dealer
.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice comment about your service visit, We appreciate your business


CF
Cheryl F.
Chesapeake, VA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Good Service
Excellent
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice comment about your service experience, We appreciate your business


CT
Caulbert T.
Providence Forge, VA
2011 Hyundai Sonata Hyb
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
I brought my vehicle from Priority and always received great service. Priority is the preferred dealer for serving my car. I lived 75 miles from the dealer and the trip is worth the drive.
Forgot to mount the next oil change sticker on the vehicle.
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice comments about your service experiences, We appreciate your business and loyalty


AM
Ann M.
Chesapeake, VA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Love My Hyundai Team
Friendly and professional staff. Easy and convenient to schedule appointments online. I would highly recommend this location

Thank you..
Fred K. from Priority Hyundai Greenbrier responded on 07/12/2018

Thank you for the nice comments about your service experiences, We appreciate your business and loyalty


JD
Janet D.
Chesapeake, VA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Service
Service rep suggested a 15,000 mile package (i.e. change filters, rotate tires), which I took advantage of to keep my car in good condition. I had intended to drop my car off and pick it when work was completed, however circumstances changed and I requested to wait for my car. Since the work was planned in the schedule as a "drop off" the service rep suggested I take the shuttle home. I only had to wait a few minutes for the shuttle and the driver was very nice.
Fred K. from Priority Hyundai Greenbrier responded on 07/10/2018

Thank you for the nice comments about your service visit, We appreciate your business


WJ
Wanda J.
Virginia Beach, VA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Priority Service
It was great!
Fred K. from Priority Hyundai Greenbrier responded on 07/10/2018

Thank you for the nice words concerning your service visit, We appreciate your business


SP
Sherri P.
Norfolk, VA
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Best Service Manager
Jackie Ramos is the nicest service manager I have ever dealt with. She is an honest straight shooter with a friendly personality. I admire her work ethic and will continue to come to Priority because of her.
Fred K. from Priority Hyundai Greenbrier responded on 07/10/2018

Thank you for the nice comments about Jackie and your service experiences, We appreciate your business and loyalty


JC
Jason C.
Norfolk, VA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Friendly and flexible
The team was really flexible to my schedule and needs. They made it easy to drop off and pick up the car when I needed to.
Fred K. from Priority Hyundai Greenbrier responded on 07/10/2018

Thank you for the nice comments about your service visit, We appreciate your business