Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

574 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


PJ
Pranav J.
West Hartford, CT
Audi TT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Pranav said he didn't get everything he needed done there but they did a good job.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Hartford, CT
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tom said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

LW
Leonard W.
West Hartford, CT
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Leonard said that the place has really great service and he can't complain.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
West Hartford, CT
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jim said the business is great. They are always on time.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
West Hartford, CT
Volkswagen Eos
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Matt said the staff added extra things he did not need. There was a nail in his tire when he got his vehicle back that he had to get fixed afterwards. Everything else was good but he would not recommend the business for service based on his experience.
This review was collected via phone interview by Customer Research Inc.

LP
Linda P.
South Windsor, CT
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Linda said, this business is efficient and timely.
This review was collected via phone interview by Customer Research Inc.

AL
Adam L.
West Hartford, CT
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Adam said he trusted the staff. He was glad he found the business.
This review was collected via phone interview by Customer Research Inc.

DM
DAVID M.
West Hartford, CT
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
listens to client and then responds.
listens to client and then responds. Work done correctly and on time. fair prices, nice peopleto deal with. Would gladly recommend to others.

FV
Fred V.
Southington, CT
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Fred said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jay S.
Farmington, CT
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Jay said everything turned out fine and the mechanic did a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
West Hartford, CT
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Dan said the business provides excellent service and the staff called to keep him up to date about the status of his repair.
This review was collected via phone interview by Customer Research Inc.

KF
Kevin F.
Connecticut
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Kevin said the service was prompt and it was done for a fair price.
This review was collected via phone interview by Customer Research Inc.

JF
Jonathan F.
Hartford, CT
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jonathan said that the facility was great, the staff was easy to deal with and they were very quick. Everything was done properly, and they are everything he wants in a facility of this type.
This review was collected via phone interview by Customer Research Inc.

NL
Natalie L.
Hartford, CT
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Natalie said the service was very expensive and it was a surprise because she wasn't told. However, the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

MA
MELINDA A.
Hartford, CT
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Everyone is very friendly and helpful
Always get great service

SM
Shannon M.
Hartford, CT
Saab 9-3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Shannon said there was an issue with her vehicle and they figured it out, but they should have called first before doing the repair.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
West Hartford, CT
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
John said the service is good, the price is good, and the work is done on time.
This review was collected via phone interview by Customer Research Inc.

DC
DEBBIE C.
Hartford, CT
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Like a spa for my car
I brought my (American) car in for an oil change. I used to bring it to a Quick Lane and get a package deal with checking fluids, tire pressure, etc. along with the oil change which was relatively expensive. When I went to pick up my car from PFC the bill was even higher than I was used to paying - BUT, when I drove my car away, it was like years of wear and tear had been magically removed. Everything I was used to having done was done, and in addition, the car felt tighter and not so loosey goosey and didn't rattle anymore. I will definitely continue to bring my car to PFC for service. Along with the great car service, the staff is friendly and efficient. I highly recommend PFC.

HD
Horace D.
Hartford, CT
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Horace said the service was well done. The employees were wonderful and did a good job. The price was very expensive.
This review was collected via phone interview by Customer Research Inc.

TH
Tammy H.
Bloomfield, CT
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Tammy said the employees were wonderful.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 574 in total