Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

4198 Reviews

ReScore Reviews™ (65)

ReScore
Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5Overall Rating 4.8307672/5rating 4.8307672
Original
Overall Rating 2.26154/5Overall Rating 2.26154/5rating 2.26154rating 2.26154rating 2.26154
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


JG
JOSE G.
Whittier, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2014 Category: Service
WOW!!!
I wish all dealers were as extraordinary as Puente Hills Hyundai.
Levit P., Service Director from Puente Hills Hyundai responded on 04/24/2014

Hi Jose
Thank you for taking the time to write your review.
WE appreciate your bussiness and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

MO
Maryann O.
Rowland Heights, CA
2011 HYUNDAI TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2014 Category: Service
friendly and clean
all the personal are very nice & helpful
Levit P., Service Director from Puente Hills Hyundai responded on 04/14/2014

Hi Maryann
Thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

LP
Lizsa P.
West Covina, CA
2010 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2014 Category: Service
Love Puente Hills Hyundai!
This team is so friendly and the service is done well. I recommend you try them out!
Levit P., Service Director from Puente Hills Hyundai responded on 04/09/2014

Hi Lizsa
thank you for taking the time to write your review.
we appreciate your bussines and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

RG
Rebecca G.
La Habra, CA
2011 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2014 Category: Service
customer service
i like the way someone is always there to answer any type of questions i may have. even if i am just walking in,
Levit P., Service Director from Puente Hills Hyundai responded on 04/09/2014

Hi Rebecca
Thank you for taking the time to write your review.
We appreciate your bussines and your valued feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

CA
CARL A.
Brea, CA
2006 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2014 Category: Service
Clear communication, excellent service.
They explained everything clearly, performed all the work discussed, kept me informed, delivered on time, and the improvement in the ride and performance of my car was better than I had expected. Larry described the work extremely well. And the mechanics really did a great job.
Levit P., Service Director from Puente Hills Hyundai responded on 04/08/2014

Hi Carl
thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

RR
RICHARD R.
Diamond Bar, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2014 Category: Service
FIRST OIL CHANGE
Was the first one in line on a Saturday morning. Got in and out in under a hour and that was with getting my car washed. Matt Parker is a excellent service person....really appreciated all his help. Also it was nice that they have Coffee, Fruit and Danishes to snack on complementary while you wait for your car. One last thing.....it was nice and comforting that I could see my car being worked on at all times.
Levit P., Service Director from Puente Hills Hyundai responded on 04/07/2014


Hi Richard
Thank you for taking the time to write your review.
We appreciate your bussines an dyour detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

VT
Victor T.
Chino, CA
2009 HYUNDAI GENESIS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2014 Category: Service
Outstanding customer service
I have received excellent service from Larry, a Customer Service Manager at PH Hyundai. He has always treated my wife and me with courtesy, respect, like we were family. We will continue to have our Hyundais at PH Hyundai.
Levit P., Service Director from Puente Hills Hyundai responded on 04/07/2014

Hi Victor
Thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

OS
ORLANDO S.
La Puente, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2014 Category: Service
Very Satisfied
Great place to buy a new car. The salespeople are overall very friendly and very knowledgeable of the cars they sell.

NT
NICOLE T.
Chino, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2014 Category: Service
Great service
Service was great and staff was kind and helpful. the facility was very clean.

NE
Nidya E.
Chino Hills, CA
2013 HYUNDAI ELANTRA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2014 Category: Service
Excellent service
I love how the staff are so friendly & professional!!!
Levit P., Service Director from Puente Hills Hyundai responded on 04/02/2014

Hi Nidya
thank you for taking the time to write your review.
We appreciate your business nad detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

GW
George W.
Whittier, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2014 Category: Service
excellent customer service
They make the unpleasant experience of fixing your car into a pleasant one. Excellent service staff. Thank you.
Levit P., Service Director from Puente Hills Hyundai responded on 04/02/2014


Hi George
Thank you for taking the time to write your review.
We appriciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

GW
George W.
Whittier, CA
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2014 Category: Service
customer satisfaction is their priority
Friendly helpful service dedicated to the proper maintenance of your vehicle. They make the sometimes unpleasant experience of fixing your car into a pleasant one. Thank you.

KL
KINWA L.
Corona, CA
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2014 Category: Service
Smooth flow in the whole process
All went very smoothly except at the end when payment was made. Had to wait for the credit card billing system to be fixed. Had proposed a bill to be sent to me and to release my card immediately but the request was not honored

JA
JORGE A.
Diamond Bar, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Good Service
you feel like home, thank you.
Levit P., Service Director from Puente Hills Hyundai responded on 04/01/2014

Hi Jorge
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

JK
JON K.
La Habra, CA
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Best service around.
It's refreshing to deal with a dealership and service department that caters to it's customers. Purchasing a new vehicle of any price is a big deal and a lot of money. It's nice to be treated like you matter and you're not just another commission or sale. I highly recommend this dealership and the service department.
Levit P., Service Director from Puente Hills Hyundai responded on 04/01/2014

Hi Jon
Thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

DL
Dongik L.
La Crescenta Montrose, CA
2012 HYUNDAI TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Super kind
^^
Levit P., Service Director from Puente Hills Hyundai responded on 03/26/2014

Hi Dongik
Thank you for taking the time to writeyour review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

HL
HYUK L.
Pomona, CA
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Very kind people at Puente hills Hyundai
Very kind people at Puente hills Hyundai
Levit P., Service Director from Puente Hills Hyundai responded on 03/26/2014

Hi Hyuk
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

LR
Loriann R.
Monterey Park, CA
2011 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Service
Exceptional Customer Service
The service representatives are wonderful at PHH! Always extremely helpful and courteous from the gentlemen who checks in your car to the service reps to the cashier! Never have had a bad experience. So lucky I chose Puente Hills to buy and maintain my sonata.
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2014

Hi Loriann
thank you for taking the time to write your review.
We appreciate your business and you detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

LV
Lucille V.
Whittier, CA
2010 HYUNDAI SONATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Service
Great customer service
Great customer service, service department and dealership.
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2014

Hi Lucille
Thank you for taking the time to write your review.
We appreciate your business and your detail feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

HL
Hye L.
Diamond Bar, CA
2012 HYUNDAI EQUUS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Service
excellent
It was excellent service and performance for me.
Levit P., Service Director from Puente Hills Hyundai responded on 03/24/2014

Hi Lee
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104