Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

269 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


NZ
Noel Z.
Maryland
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2016 Category: Service
Noel said the business was awesome and she loves them.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Baltimore, MD
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2016
Great service
Very professional and efficient. I will not take my car anywhere else.

GS
Gerald S.
Charleston, SC
Mercedes-Benz E320
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2016
All the credentials are here. the follow-thru is not.
My daughter's car broke down 1 mile away from the repair site. We had to have it towed to her home. Does anyone do a test-drive anymore?
Dave G., Project Manager from R A I Motorsport responded on 04/02/2016

Gerald,

your daughters car left here in a rough running condition with many problems on her vehicle. Our records indicate that you did not complete all the recommended repairs on the vehicle and were warned the car would break down. Bottom line is if you dont approve our repairs we can not fix it


CS
Chris S.
Falls Church, VA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Chris said he was pleased with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

TJ
Troy J.
Abingdon, MD
Audi S4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Troy said this is a great business.
This review was collected via phone interview by Customer Research Inc.

MY
Monica Y.
Columbia, MD
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016 Category: Service
Monica said the business solved the problem in the estimated time.
This review was collected via phone interview by Customer Research Inc.

DT
Dre T.
Baltimore, MD
BMW 645Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Dre said they do a good job and have good customer service. He added that they're pretty good guys.
This review was collected via phone interview by Customer Research Inc.

JY
Jermaine Y.
Essex, MD
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2016 Category: Service
Jermaine said he feels this business was a little more worried about being paid for the service performed instead of him feeling comfortable. At the end of the day, it was all about the money. He said he did not feel comfortable about that.
This review was collected via phone interview by Customer Research Inc.

ER
Evan R.
Ridgely, MD
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Evan said everything went well with the repair to his vehicle at this business. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Dundalk, MD
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Bill said this business was good.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Sparrows Point, MD
Volkswagen Rabbit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/25/2016
They did a very detailed inspection of the vehicle while it was in for service
They clearly explained the work that was going to be done and told me what to expect while looking for the problem

AK
Albert K.
Chantilly, VA
Volkswagen R32
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016 Category: Service
Albert said they are super friendly and got him in and out super easy.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Owings, MD
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016 Category: Service
David said he was satisfied with his service at the business and would recommend them.
This review was collected via phone interview by Customer Research Inc.

BV
Brendon V.
Maryland
Volkswagen GTI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2016 Category: Service
Brendon said the technicians are nice and they do good work at this business.
This review was collected via phone interview by Customer Research Inc.

MW
Maurice W.
Maryland
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2016 Category: Service
Maurice said the employees at this business provided excellent customer service and did a thorough job providing service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Chonan B.
Maryland
Audi Q7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/18/2016 Category: Service
Chonan said the repair order was not seen by the technician. They did other work, but they did not replace the blower motor. They finally did replace the blower motor, but it took about half an hour longer.
This review was collected via phone interview by Customer Research Inc.

RD
Rameshwor D.
Glen Burnie, MD
BMW 535xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2016 Category: Service
Rameshwor said the business was on time and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Catonsville, MD
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2016
Oil Change
I always receive a friendly welcome and a Complete bumper to bumper check of my vehicle. Future repairs are aways determined after I review my work order recommendations, which in many cases would have gone unnoticed leading to further damage to my vehicle.
Thanks R.I.A..

JM
Jeanette M.
Maryland
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Jeanette said the business is awesome, patient, sweet and nice. It took her two weeks to get her vehicle to them and they told her no problem. She has taken her vehicle to several different places and each one has forgotten one thing or another, but these guys have taken care of all of that for her. In fact, they are better than the dealership.
This review was collected via phone interview by Customer Research Inc.

RV
Rick V.
Clarksville, MD
Volkswagen R32
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2016 Category: Service
Rick said this business has good people who know their stuff.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 181 - 200 of 269 in total