Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

260 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


MM
Mark M.
Maryland
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Mark said Dave explained everything and ordered parts in a timely manner. He will be back tomorrow to have the recalibration checked.
This review was collected via phone interview by Customer Research Inc.

LH
Leah H.
Dundalk, MD
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017
Detail Oriented
Very knowledgeable and honest; provided in-depth analysis of inspection of vehicle but for some reason I am out of windshield wiper fluid...

TE
Tony E.
Baltimore, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Tony said he can depend on them. The service is done the same day, if they say it can be done the same day.
This review was collected via phone interview by Customer Research Inc.

AZ
Alex Z.
Owings Mills, MD
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017 Category: Service
Alex said they did a really good job. They already have his e-mail address.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Maryland
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
John said the business did a good job contacting him and keeping him up to date. The price is fair and they did a job that other facilities did not want to do.
This review was collected via phone interview by Customer Research Inc.

GF
Griffin F.
Maryland
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Griffin said the business provides good, quality customer service.
This review was collected via phone interview by Customer Research Inc.

SR
Seann R.
Nottingham, MD
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Seann said they did a wonderful job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JR
Jessica R.
Dundalk, MD
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Jessica said they always do a good job and there have been no problems. She would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

DC
Delray C.
Laurel, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Delray said they are knowledgeable and professional.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Baltimore, MD
Suzuki SX4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/06/2017
Expensive
I only had two of my brake pads replaced and it cost me an arm and a leg

MJ
Mark J.
Maryland
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017 Category: Service
Mark said they did a great job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RJ
Raychel J.
Sparrows Point, MD
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2017 Category: Service
Raychel said they did a great job and it was done on time. They were nice, helpful, and friendly.
This review was collected via phone interview by Customer Research Inc.

AD
Abraham D.
Dundalk, MD
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Abraham said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Temple Hills, MD
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2017
Great Shop
Very thorough shop I was pleased with the service and the amount of time spent servicing my vehicle and the price was fair

TN
Tyler N.
Essex, MD
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Tyler said they helped him out a lot. The business was quick and they informed him of a mistake they made on the service. He was told he wouldn't have to pay for them to fix the mistake as they had made the mistake. They were good, but pricey.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Maryland
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Dave said the service and price at the business was good. He was happy.
This review was collected via phone interview by Customer Research Inc.

DE
David E.
Rosedale, MD
Mercedes-Benz SL55
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2017
These guys are great
I have 2 Mercedes, 1 is an SL55 AMG and RAI saved me a fortune. After years of being convinced only an MBA dealer can properly work on the high performance AMG cars I will never go back to a dealer again. These guys are honest and fair and above all, expert technicians.

KC
Kevin C.
Temple Hills, MD
BMW 535i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017
Great Shop
The Technician was very knowledgeable about my vehicle i would definitely bring my vehicle back for a service

TG
Terry G.
Maryland
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017 Category: Service
Terry said this business did a great job, and they treated him well.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Middle River, MD
Honda S2000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Keith said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 260 in total