Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

590 Reviews

98% Would Recommend
Latest Review almost 3 years ago

Reviews


DM
Derek M.
Washington
Verified Customer
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12/04/2015 Category: Collision
Derek said this business has excellent service. He likes their customer service and the way they handle things.
This review was collected via phone interview by Customer Research Inc.

JT
Jason T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Collision
Jason said the work done by the business was very good quality. The employees were very efficient and so was the employee that prepared his estimate. The only person he was not satisfied with from the personnel was the person that cashed him a check, she was the only one that was rude from the whole staff.
This review was collected via phone interview by Customer Research Inc.

LC
Lyle C.
Washington
Verified Customer
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12/03/2015 Category: Collision
Lyle said he is satisfied with the work this business completed, the time it took and their service.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Collision
Tony said it was an overall good experience.
This review was collected via phone interview by Customer Research Inc.

CD
Christy D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Collision
Christy said this business was professional.
This review was collected via phone interview by Customer Research Inc.

AC
Angela C.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2015 Category: Collision
Angela said everything went well except it took awhile for the repairs to be completed.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2015 Category: Collision
Jerry said the employees at this business were considerate, responsive and they did what he asked.
This review was collected via phone interview by Customer Research Inc.

TP
Thomas P.
Washington
Verified Customer
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12/01/2015 Category: Collision
Spoke with Amy. She said they were wonderful and they did a beautiful job. She had a hard mechanical issue and they worked so hard. They were awesome and her vehicle passed emissions.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2015 Category: Collision
George said this business did everything right.
This review was collected via phone interview by Customer Research Inc.

PH
Phuong H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2015 Category: Collision
Spoke with Tan. He said the staff at this business does a pretty good job and their services are nice, which is a huge thing to him. Mark is nice and he does a good job.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2015 Category: Collision
David said this business was really good at everything they did.
This review was collected via phone interview by Customer Research Inc.

SM
Stephanie M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2015 Category: Collision
Stephanie said the customer service of the business was great and they were honest.
This review was collected via phone interview by Customer Research Inc.

TK
Thomas K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2015 Category: Collision
Spoke with Alice. She said the business did good work. They were courteous and professional.
This review was collected via phone interview by Customer Research Inc.

SM
Sherri M.
Washington
Verified Customer
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12/01/2015 Category: Collision
Sherri said they were very cordial, business like and took care of her every need. The repair was done ahead of schedule. Mark did the estimate and he went above and beyond. He and Stephanie were the people she dealt with and they were exceptional. Everyone was very friendly because they smiled and greeted her. They were very busy but were still able to fit her in.
This review was collected via phone interview by Customer Research Inc.

TO
Theresa O.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2015 Category: Collision
Theresa said this business did a great job. They were receptive and she appreciates the feedback they gave her.
This review was collected via phone interview by Customer Research Inc.

LW
Laura W.
Washington
Verified Customer
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11/03/2015 Category: Collision
Laura said the staff at this business was very nice. They got her in quickly and helped her get a rental vehicle. Her vehicle was fixed up nicely.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2015 Category: Collision
Spoke with Leslie. She said this business had good quality work.
This review was collected via phone interview by Customer Research Inc.

DH
Dalen H.
Washington
Verified Customer
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10/30/2015 Category: Collision
Spoke with Richard. He said he did not have any problems with the repairs completed by this business. They did what they were supposed to do and completed it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Washington
Verified Customer
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10/27/2015 Category: Collision
Aaron said this business was very informative, and they kept him up to beat with what was going on, and with any delays. They sent pictures as they were repairing the vehicle. They were truthful about everything, and they made sure everything was done 100 percent, and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

RP
Reginald P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Collision
Reginald said this business did an excellent job on the repair of his vehicle and it looks perfect. There was a week delay, because of parts being delayed. He did not mind the wait, because they were able to get better parts for his vehicle. They told him they would let him know how things were going, but he had to call them a few times. He was overall satisfied with the whole process.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 590 in total