Reviews
Verified Customer
Stone Mountain, GA
2013 Hyundai Veloster
Verified Customer
friendly and swift service
I purchased my car in 2016 and have not had any problems or issues. When I bring my car to the dealership for service, they are swift and knowledgeable.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/13/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
AM
Ae M.
Suwanee, GA
2013 Hyundai Elantra Gt
Verified Customer
Kindness
The dealer was really kind.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/12/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SM
Stephanie M.
Cumming, GA
2015 Hyundai Sonata
Verified Customer
Amazing as always!
Always happy with the service provided!! They go above and beyond!!
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/11/2018
Thank you for the great review and your business. We truly appreciate you. Merry Chrismas!
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
JG
James G.
Loganville, GA
2012 Hyundai Equus
Verified Customer
Great service.
Great service.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/11/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
TH
Thomas H.
Gainesville, GA
2018 Hyundai Sonata
Verified Customer
Service
We are always graded with a friendly smile from the service concierge and all of our concerns are addressed at the time with him.
Service on a vehicle took less time than what they said and everything was done correctly and we like coming here to make sure our vehicle is serviced properly and the cost of service is very manageable.
Will always come back Rick Case for service.
Service on a vehicle took less time than what they said and everything was done correctly and we like coming here to make sure our vehicle is serviced properly and the cost of service is very manageable.
Will always come back Rick Case for service.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/10/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
JB
Jamahl B.
Lawrenceville, GA
2014 Hyundai Sonata
Verified Customer
As always...
Customer Service was excellent!
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/10/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
KB
Kaushik B.
Duluth, GA
2013 Hyundai Veloster
Verified Customer
Excellent Service
Excellent Service, knowledgeable staff.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/05/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
RB
Robert B.
Lawrenceville, GA
2013 Hyundai Genesis Co
Verified Customer
Superb Customer Service!!
Always The Best Customer Service!!
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/03/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
GH
Gretchen H.
Lawrenceville, GA
2009 Hyundai Sonata
Verified Customer
Jannel who helped me was great
The lady at the desk who handled my service was 5 star.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/03/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
GB
Gordon B.
Suwanee, GA
2014 Hyundai Equus
Verified Customer
Gordon W. Blassingame Sr.
Great customer service Emmalee Muller was prompt and even saved me money, that alone will keep me coming back for my service work at Rick Case Hyundai.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/03/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Duluth, GA
2015 Hyundai Genesis
Verified Customer
Great service
Awesome service department
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/03/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SW
Sandra W.
Lawrenceville, GA
2017 Hyundai Santa Fe S
Verified Customer
Rick Case Hyundai Duluth Service
We have two Santa Fes and are very happy with both vehicles.
The service at Rick Case is always excellent. The service personnel are honest and efficient.
We like the vehicles and the sales team but it is the service department that has and will keep us coming back.
Troy Woodbury
The service at Rick Case is always excellent. The service personnel are honest and efficient.
We like the vehicles and the sales team but it is the service department that has and will keep us coming back.
Troy Woodbury
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 12/03/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Tammy Baker
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
FH
Floyd H.
Lawrenceville, GA
2014 Hyundai Sonata
Verified Customer
EXCELLENT SERVICE
BEST CAR CARE I HAVE EVER EXPERIENCED.RICK CASE ONLY GIVES YOUR CAR THE SERVICE IT NEEDS,I LOVE THAT. I THANK ALL OF THE ASSOCIATES AT RICK CASE DULUTH.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/29/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Lawrenceville, GA
2018 Hyundai Sonata
Verified Customer
.
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Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/28/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Stone Mountain, GA
2014 Hyundai Sonata
Verified Customer
Excellent service
Excellent service
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/27/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SD
Sekou D.
Norcross, GA
2013 Hyundai Sonata
Verified Customer
Great service professional
Great service and I will be there anytime I need service
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/28/2018
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SK
Sanghan K.
Dacula, GA
2014 Hyundai Sonata
Verified Customer
GREAT CUSTOMER SERVICE
my dad don't speak english very well and it was great to have korean service managers there to help.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/27/2018
Appreciate your business and the great review. Look forwad to seeing you again!
Best Regards.
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
MJ
Michele J.
Lawrenceville, GA
2016 Hyundai Sonata
Verified Customer
Great service
The staff is friendly, courteous and prompt
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/26/2018
Appreciate your business and the wonderful review!!
Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Birmingham, AL
2011 Hyundai Tucson
Verified Customer
Love my car but not super impressed with dealership.
Some of the staff was helpful but if it wasn’t the service technician you dropped off to they were not able to help or tell you anything about the status of your repair. I had to call to check on the status of my car or would have to wait until the technician who had helped me when I dropped it off could talk. I’m considering coming back again to give them another chance.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/27/2018
I truly regret to hear your experience was less than excellent. Please fell free to contact me directly as so we may discuss.
Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
IH
In H.
Atlanta, GA
2018 Hyundai Elantra
Verified Customer
first maintenance
They took care of my car very nicely. Completely touched as clean as possible and the engine felt very nice after the oil change. Also they told me it will take 45-1hour, but it only took about 40 minutes. Also it was comfortable and warm to stay while waiting for the service to be done.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 11/24/2018
Thank you for the great review! We appreciate you and your business.
Happy Holidays!
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com