Reviews
Verified Customer
Lawrenceville, GA
2016 Hyundai Sonata
Verified Customer
Service
Like this location
Recommended
SR
Stephen R.
Lawrenceville, GA
2015 Hyundai Sonata
Verified Customer
The Service is Awsome!
Every time I go into this location for service or to buy a vehicle I’ve had nothing but the upmost honest professional service. They treat me like I’m their only customer. They continue to work hard to get my approval.
Recommended
JS
Jae S.
Lawrenceville, GA
2014 Hyundai Santa Fe S
Verified Customer
Good service
Very good
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/19/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
MC
Maria C.
Lawrenceville, GA
2017 Hyundai Elantra
Verified Customer
ok.
see my prior notes.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/18/2019
Thank you for the review and your business. We truly appreciate you. Please give me a call directly so I may address your concerns.
Best Regards,
Service Manager
Rick Case Hyundai-Duluth
678-258-2622
TammyBaker@rickcase.com
OM
Ormond M.
Snellville, GA
2013 Hyundai Sonata
Verified Customer
O L M.
The service is great.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/15/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Tucker, GA
2010 Hyundai Elantra
Verified Customer
Glad some of this is over
Service desk was helpful and nice.
Car noise finally gone after 2 years of bringing it in.
Car noise finally gone after 2 years of bringing it in.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/16/2019
Thank you for the great review and your business. We truly appreciate you. Please give me a call so I may address your concern and questions.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
JL
Jane Emilia L.
Duluth, GA
2017 Hyundai Santa Fe S
Verified Customer
Nice worked with you.
Pleasure to be partners with my business!!
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/13/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Stockbridge, GA
2017 Hyundai Veloster
Verified Customer
Great Service
I love this dealership, they are honest and straight forward.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/12/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
CG
Clarence G.
Conyers, GA
2017 Hyundai Elantra
Verified Customer
Excellent and experienced employees..
I have been since i purchased mines from there in 2016. Great place...
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/12/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Lawrenceville, GA
2018 Hyundai Sonata
Verified Customer
Thanks
Always great service.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/08/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Lawrenceville, GA
2017 Hyundai Santa Fe S
Verified Customer
Long Time Customer
Great service....courteous staff.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/08/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
JA
Joel A.
Dacula, GA
Awesome buying epxerience
Everyone here--my salesperson, management and the service department went above and beyond to make my shopping experience enjoyable.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/07/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
JU
Jose U.
Lawrenceville, GA
2011 Hyundai Sonata
Verified Customer
Jose uribe
Me siento muy satisfecho con él servicio recibido
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/07/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SC
Stephanie C.
Lilburn, GA
2011 Hyundai Genesis
Verified Customer
ReScore Review™
Exceptional Employee
I have received exceptional customer service from Emmilee in the service department at Rick Case Hyundai Duluth. I have known her and dealt with her at the dealership for the last couple of years and she is extremely professional, personable, friendly and my "go to person" if I ever have an issue with my car and need to schedule a service appointment. While taking my car to the dealer is not always the most pleasant experience, with her knowledge and the way she interacts with customers, I would say she makes the whole experience the best it could possibly be!
Recommended
Original Review
Good customer service - not so great vehicle
Purchased my vehicle 6 years ago. Purchased an additional warranty for $3000+ last year. The navigation/radio unit has been replaced once and needs to be replaced again. My expensive warranty will cover most of this for a remanufactured touch screen, or a new one for a cost of over $1000 to me. Considering it has already been replaced and needs another one, I don't want this unit replaced by Hyundai again. The amount of money I spent to purchase the car, the warranties, the radio problems, the paint chipping off of the vehicle and the wheels are very disappointing. I love the car and originally thought I may purchase another Hyundai, but don't think so after all of this.
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/06/2019
I regret to hear your experience was less than exceptional. Please contact me directly as so I may correct the concern for you.
Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
YW
Yvette W.
Dacula, GA
2017 Hyundai Santa Fe
Verified Customer
Way to go Hyundai!
As a valued customer I cam truly say I have never had a bad experience.
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/06/2019
We love you! Thank you for your continued business and being part of our Rick Case Family.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SW
Stephan W.
Lilburn, GA
2007 Hyundai Accent
Verified Customer
no check engine light
only come here if I have to. Not sure I would buy another Hyundai
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/06/2019
I regret to hear your experience was less than exceptional. Please contact me directly as so I may correct the concern for you.
Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
AD
Ariel D.
Cumming, GA
2017 Hyundai Sonata
Verified Customer
Great and fast service
my experience was A-mazing!
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/05/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
PJ
Patricia J.
Stone Mountain, GA
2013 Hyundai Sonata
Verified Customer
I will always come there for service
The service is fast and I always let you know was going on with your vehicle
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/04/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
SW
Sue W.
Atlanta, GA
2011 Hyundai Sonata Hyb
Verified Customer
excellent service!
Thank you!
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/04/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com
Verified Customer
Duluth, GA
2015 Hyundai Genesis
Verified Customer
Awesome service department
Always return
Recommended
Tammy B., Service Director from Rick Case Hyundai Duluth responded on 02/04/2019
Thank you for the great review and your business. We truly appreciate you.
Best Regards,
Service Director
Rick Case Hyundai-Duluth
770-476-2800
TammyBaker@rickcase.com