Ron's Auto Repair Center

Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

752 Reviews

98% Would Recommend
Latest Review 3 months ago

Reviews


TM
Thomas M.
Ames, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
I like this shop
I've been taking my cars to Ron's Auto for about 3 years now and my wife more like 8 years. I have always gotten good service, good communication, reasonable response times, and fair pricing from them. I would highly recommend Ron's to my family and friends. My most recent experience was that my car wouldn't start one morning this week, I called and Adam arranged a tow truck pickup out of my driveway and squeezed it into their busy schedule. It turned out that the starter failed after having been replaced about 10 months ago. It came with a 2 year warranty that also covered the tow bill to the shop! I drove away happy as a clam owing nothing!

EC
Emily C.
Jefferson, IA
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/09/2018
If you’re a college age girl and take your car here then good luck getting it fixed.
Took in my Volkswagen Jetta for my 9:30 am appointment to get my EPC light looked at and my low tire light turned off. Over the phone when I initially made the appointment, I was told this would take 30 minutes to a couple hours. Alright, so 1:00 pm rolls around and I call for an update, they tell me they are JUST NOW pulling my Jetta in to get it checked out so give them an hour. Okay so 2:30 pm comes and I walk over to Ron’s for an update and my car is sitting out front. I go in assuming it’s done and they inform me all they have managed to do in that 5 hrs is turn my low tire light off. Long story short, I had to get my dad to call them to get them working on my car. Finally done with the place, I go back to get my car at 5:15 pm and all that was accomplished from 9:30 am to 5:00 pm was having my low tire light turned off and was told they found a few things wrong with the car but still unsure about the EPC light issue. On top of all that, it cost $66.00 to get a low tire light turn off. Very unprofessional and terrible service. If you are a girl in college or a young woman do NOT bring your car here, you will waste your time and money for nothing.

KC
Keith or Linda C.
Ames, IA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017
Knowledgeable, friendly people who are concerned for my interests.
Worked me in to their schedule. Thorough. Given a ride home.

DF
Dana F.
Ames, IA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017
Ron's Auto is a good Honest business
I have been going there for 2 years. I trust them and fast service.

BP
Bien P.
Ellsworth, IA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Bien said when he came in the staff gave him a projected time for the service right away and they were finished before that time. Everything was quick and easy.
This review was collected via phone interview by Customer Research Inc.

KW
Kelsey W.
Iowa
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Kelsey said she liked the service this business provided.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Iowa
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Keith said this business provided great service, at a fair price.
This review was collected via phone interview by Customer Research Inc.

BR
Brady R.
Iowa
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Brady said the service was really good. He had a good experience with them.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Iowa
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017 Category: Service
David aid this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Ames, IA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017 Category: Service
Amanda said this business did what they needed to.
This review was collected via phone interview by Customer Research Inc.

JP
Jakob P.
Iowa
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Jakob said everything was done quickly and they sent him a thorough diagnosis he could access at any time.
This review was collected via phone interview by Customer Research Inc.

NM
Nichole M.
Marshalltown, IA
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2017 Category: Service
Nichole said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.


JH
Jeff H.
Iowa
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Jeff said this business was very polite and they did nice work. Their tires were a little too expensive though.
This review was collected via phone interview by Customer Research Inc.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback. 


LH
Liz H.
Ames, IA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Liz said the business was friendly and the staff finished the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.


BG
Bethany G.
Ames, IA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Bethany said the employees were super polite. They were professional with their service.
This review was collected via phone interview by Customer Research Inc.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.


KG
Kaela G.
Iowa
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Kaela said this business provided quick overall good service, but the check engine light was still on when she picked up her vehicle and it should have been reviewed before they told her that the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

We work hard to provide the best repair and customer service around, and we appreciate your feedback.  We're sorry for the check engine light, we should have cleared that at complete of the work. 


VB
Veronica or Aaron B.
Ames, IA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2017
Satisfied
Ron's always does a great job of explaining the work that needs to be done in a way that I can understand. Quality of work is always great and I plan to go back to Ron's for all of my future car needs
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.


CH
Caitlyn H.
Blairsburg, IA
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2017
Service price
The customer service and response time is great. However, it is very pricey. Even small fixes have very large service fees. I want to continue to go to Ron's but won't be able to if they price continues to be so high.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

We work hard to provide the best repair and customer service around, and we appreciate your feedback.


LD
Lionel D.
Ames, IA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2017
Customer service
Awesome service!
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.


JP
JoAnne P.
Ames, IA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
I always feel Liz is safe to drive when I drive her away.
I appreciate that Liz gets good attention when she needs it, and everything that needs to be done to keep her a safe vehicle for me to drive and keep me on the road.
Richard and L. from Ron's Auto Repair Center responded on 09/25/2017

Thank you so much for the kind words! We work hard to provide the best repair and customer service around, and we appreciate your feedback.


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