Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

183 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


BD
BRYAN D.
Los Angeles, CA
Lexus RX 350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2017
Visit on 4/25/2017 for service on Lexus 2007 RX350
Very pleasant, helpful office manager. Service was done and more items still need to be done. Quotes were obtained for these. Workshop looked clean and tidy.
Rony H. from Rony's Car Pros responded on 06/15/2017

Hello, Bryan. We work hard to offer great customer serivice along with a nice clean environment. Thank you for the review!


VP
Vipulkumar P.
Los Angeles, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Vipulkumar said they have very good service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 06/15/2017

Thank you for the review, Vipulkumar!


GL
GARY L.
Los Angeles, CA
Chevrolet Monte Carlo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2017
very personalized and they know what they are doing
Handled my vehicle promptly, flexible on new OEM versus aftermarket parts to reduce costs. Family owned care about customers
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello Gary, thank you so much for your feedback. We really appreciate it.


AB
ANA B.
Marina Del Rey, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017
Class A service!
For anyone looking for a reliable auto service place, I highly recommend Rony's Car Pros. Class A service!
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you Ana, we're glad to know you're happy with the service. Give us a call when you need us again.

Rony H. from Rony's Car Pros responded on 06/15/2017

Hello, Ana. Thank you for the great review!


JB
JONATHAN B.
Los Angeles, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2017
Honest, Friendly, and Caring
I have depended on Lily (Rony's sister) who runs his Mar Vista store, for over 10 years and she always comes through for me. When my car would not start, she even came to my house to help! Hey Rony: Time to make your sister an even partner because you couldn't have that second store without her.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you Jonathan for noticing the hard work that we do. We try to keep our clients happy.


KA
Kaitlin A.
Los Angeles, CA
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Kaitlin said the business was extremely helpful, they had her vehicle ready within a day, and did not charge her for a diagnostic. She stated the staff were really great, and friendly.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello Kaitlin, thank you for the great review!


CH
Chris H.
Santa Monica, CA
BMW 528e
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Chris said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you Chris, glad to see we got it right for you.


MA
MOE A.
Los Angeles, CA
Chevrolet Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017
Honest and reliable mechanic shop
Rony and Lily have always been a pleasure to deal with. They are always accommodating to my schedule.
The level of service is excellent, pricing is reasonable and they are nice people too.
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello Moe, thank you for taking the time to tell everyone how pleased you are with our service. It really means a loy to us all.


YE
Yadi E.
Encino, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Yadi said the service was good and he liked it there.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you Yadi, we hope to see you again soon!


JL
JOHN L.
Los Angeles, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017
I love Rony's!
excellent service and fair prices
Rony H. from Rony's Car Pros responded on 04/25/2017

Thanks John, we try to keep to keep our clients happy.


SP
Stefania P.
Los Angeles, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Stefania said the business always treats her well. They have good prices and take good care of vehicle.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello Stefania, we really appreciate the great review. We're always here to help.


VG
Victor G.
Los Angeles, CA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Victor said this business has really good service and it's a good place to go.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thanks Victor, we are glad you're pleased with our service.


DM
Douglas M.
Los Angeles, CA
Mercedes-Benz 300D
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2017 Category: Service
Douglas said the business does a good job. They are very personable and fair. He has been a satisfied customer for awhile.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you for the great review, Douglas. We're always glad to help.


MM
Marissa M.
Venice, CA
Honda Accord
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/29/2017 Category: Service
Marissa said she did not have a good experience with this business. She noted there was a miscommunication from the start. She had concerns about her vehicle and when she told them about them, they said they would do what they could. When she went to pick up the vehicle, they told her they did not have enough time. She also noted they just rambled on.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/30/2017

Hi Marissa, I'm sorry we could not help you this time. In the future we suggest to making an appointment, as the day that you came to our shop we were completely booked for the day. Again thanks for stopping by.


DR
Duncan R.
Los Angeles, CA
Mazda 3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Duncan said the business was very good at communicating what needed to be done and how much it would cost. It all happened efficiently.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello, Duncan. Thank you for noticing our hard work.


OG
Omar G.
Los Angeles, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Omar said this business is the best. They provide good service, have good prices and they are convenient.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thanks Omar for taking the time to write the great review! We try to keep our clients happy.


HH
HOWARD H.
Los Angeles, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017
5
They are fair with there prices. We also live next store to the shop.
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello, Howard. Thank you for the great review.


ER
Ellen R.
Los Angeles, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017
Great Mechanics
These are great mechanics and they care about what they do. You feel like family there and they do good work.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you for the great review, Ellen!


GC
Giovanni C.
Los Angeles, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Giovanni said he has been a customer at this business for a long time and they are a very trustworthy facility to go to. He trusts them. They are being honest when they let customers know they have found something wrong.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017

Thank you Giovanni. We really appreciate the great review. We try to keep our clients happy.


EC
ERICKA C.
Los Angeles, CA
Infiniti I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017
great affordable, and friendly service!!
I love rony's car pros because they make sure ny car is running in great safe conditions. I high recommend you make this your place to go for all your mechanical and body work!!
Rony H. from Rony's Car Pros responded on 03/27/2017

Thank you Erica for taking the time to review us and thanks for choosing Rony’s Car Pros.


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