Rony's Car Pros

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Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

238 Reviews

5 star
92%
4 star
4%
3 star
1%
2 star
<1%
1 star
1%
97% Would Recommend
Latest Review 4 days ago

Reviews

NM
Nancy M.
Los Angeles, CA
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Nancy said she found that she could have gotten the same pricing at the Volvo dealership and they would have washed her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/05/2018

Nancy, I want to thank you for taking the time to leave such a well written review!

TL
Tamara L.
Marina Del Rey, CA
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Tamara said that she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018

Thank you so much for choosing to do business with us here at Ronys car pros ! We're so glad that you  have a good experience with us.

AP
Adam P.
Santa Monica, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Adam said this facility is very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018

Thanks so much for sharing this feedback! We appreciate your loyalty.

OB
Oscar B.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Oscar said the employees could have been quicker and faster.
Recommended
This review was collected via phone interview by Customer Research Inc.
IN
Israel N.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017 Category: Service
Israel said the service this business was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/30/2017

Israel Thank you for taking the time to let people know about your experience.

TG
Tyler G.
Sioux Falls, SD
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Tyler said it good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BD
BRYAN D.
Los Angeles, CA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2017
Visit on 4/25/2017 for service on Lexus 2007 RX350
Very pleasant, helpful office manager. Service was done and more items still need to be done. Quotes were obtained for these. Workshop looked clean and tidy.
Recommended
Rony H. from Rony's Car Pros responded on 06/15/2017

Hello, Bryan. We work hard to offer great customer serivice along with a nice clean environment. Thank you for the review!

GL
GARY L.
Los Angeles, CA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2017
very personalized and they know what they are doing
Handled my vehicle promptly, flexible on new OEM versus aftermarket parts to reduce costs. Family owned care about customers
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017

Hello Gary, thank you so much for your feedback. We really appreciate it.

MB
Marcel B.
Santa Monica, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2017 Category: Service
Marcel said his experience was pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/27/2017

Thanks a lot Marcel. We really appreciate hearing about your experience at Rony’s Car Pros.

JD
Jason D.
Los Angeles, CA
Mazda 6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2017 Category: Service
Jason said this business was pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/21/2017

Dear Jason,

thank you very much for your review.

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