Reviews
AR
AMBER R.
Los Angeles, CA
Buick Encore
Verified Customer
Alway write down the mileage!
I have mixed feelings about this place both positive and negative . I chose this place because it's near my home and it was a small local business. I came in for estimates and Ronnie helped me out . He was very helpful and knowledgeable. the negative is that after the work was done get i was a little disappointed . There were grease smudge marks on the interior of my car , as well as the Rubber seal by the windshield on the driver's side is messed up . I never wrote down my mileage but when I got my car back it look like there was quite a few more miles on my car. Always write down the mileage.
Recommended
SD
SUNNIE / LES D.
Marina Del Rey, CA
Jeep Wrangler
Verified Customer
Great service!
We love coming to Rony’s for all of our Jeeps’ needs. The only issue this time was getting charge $100 just to change a $20 gas cap on our 2018 Jeep Wrangler. Rony’s staff could have told us that it would cost that much just to replace it- not worth it because the gas cap could have been done in 5mins- hubby is just worried that he would mess it up.
Recommended
DB
Dennis B.
Inglewood, CA
Ford Transit Wagon
Verified Customer
Dennis said he appreciated their time. No one walked him out to the vehicle and explained what was done, they just threw him the keys.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
duncan b.
Los Angeles, CA
Pontiac Grand Prix
Verified Customer
Duncan said he thought the mechanic was complete, however, the prices were extreme for what was done.
Recommended
This review was collected via phone interview by Customer Research Inc.
NM
Nancy M.
Los Angeles, CA
Volvo S60
Verified Customer
Nancy said she found that she could have gotten the same pricing at the Volvo dealership and they would have washed her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/05/2018
Nancy, I want to thank you for taking the time to leave such a well written review!
TL
Tamara L.
Marina Del Rey, CA
Honda Civic Si
Verified Customer
Tamara said that she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018
Thank you so much for choosing to do business with us here at Ronys car pros ! We're so glad that you have a good experience with us.
AP
Adam P.
Santa Monica, CA
Toyota Corolla
Verified Customer
Adam said this facility is very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 08/22/2018
Thanks so much for sharing this feedback! We appreciate your loyalty.
OB
Oscar B.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Oscar said the employees could have been quicker and faster.
Recommended
This review was collected via phone interview by Customer Research Inc.
IN
Israel N.
Los Angeles, CA
Toyota Corolla
Verified Customer
Israel said the service this business was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/30/2017
Israel Thank you for taking the time to let people know about your experience.
TG
Tyler G.
Sioux Falls, SD
Pontiac Grand Prix
Verified Customer
Tyler said it good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BD
BRYAN D.
Los Angeles, CA
Lexus RX 350
Verified Customer
Visit on 4/25/2017 for service on Lexus 2007 RX350
Very pleasant, helpful office manager. Service was done and more items still need to be done. Quotes were obtained for these. Workshop looked clean and tidy.
Recommended
Rony H. from Rony's Car Pros responded on 06/15/2017
Hello, Bryan. We work hard to offer great customer serivice along with a nice clean environment. Thank you for the review!
GL
GARY L.
Los Angeles, CA
Chevrolet Monte Carlo
Verified Customer
very personalized and they know what they are doing
Handled my vehicle promptly, flexible on new OEM versus aftermarket parts to reduce costs. Family owned care about customers
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017
Hello Gary, thank you so much for your feedback. We really appreciate it.
MB
Marcel B.
Santa Monica, CA
Ford Focus
Verified Customer
Marcel said his experience was pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/27/2017
Thanks a lot Marcel. We really appreciate hearing about your experience at Rony’s Car Pros.
JD
Jason D.
Los Angeles, CA
Mazda 6
Verified Customer
Jason said this business was pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/21/2017
Dear Jason,
thank you very much for your review.
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