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Rony's Car Pros

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(676 Reviews)
93
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

To provide the community honest Collision and Mechanical diagnoses and repair, with the quality of customer service and workmanship that instills trust and complete satisfaction. To provide the community honest Collision and Mechanical diagnoses and repair, with the quality of customer service and workmanship that instills trust and complete satisfaction.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(310) 391-6227
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
12140 Washington Place Los Angeles, CA 90066
Get Directions
Rony's Car Pros 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(676 Reviews)
Write a Review
Recent Reviews
Verified Customer
Los Angeles, CA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Outstanding service!
I had an incredible experience at Rony’s Car Pros! I brought my car in with a damaged bumper, and their team went above and beyond to address the issue. From the moment I walked in, the staff was professional, friendly, and genuinely eager to help.
They carefully explained the repair process, kept me updated throughout, and ensured everything was handled seamlessly. When I picked up my car, I was amazed—my bumper looked flawless, and my car honestly looked as good as new.
If you’re looking for an auto shop that prioritizes customer service and delivers exceptional results, I can’t recommend Rony’s enough. Thank you for making what could have been a stressful situation so easy and rewarding!
ER
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ELLEN / JEFF R.
Los Angeles, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
9
Honest good mechanics
These guys are honest good mechanics who keep you in the loop. No work is done without your knowledge. They are good at what they do and my old car is like new! Mario is great as the manager running everything and juggling a busy shop!
RW
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ROBERT W.
Los Angeles, CA
Eagle Vision
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
handled request outside ordinary efficiently
great
CF
Crystyan F.
Santa Monica, CA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Crystyan said that they were amazing.
Recommended
DR
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DAVID R.
Los Angeles, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Great service!
Excellent job!
JS
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JEFF/ MICKI S.
Los Angeles, CA
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2024
verified customerVerified Customer
10
Front end work..
Excellent service.. Thanks to Mario.. Jeff Swann..
DS
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DARRELL S.
Venice, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Excellent service
Greeted by staff when I arrived
NM
Nicolas M.
Los Angeles, CA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
Category: Service
Nicolas said the manager is always friendly, he's kind of learned about his vehicle and taking the time out getting to know him. He appreciates the transparency, the pictures they send him of what's wrong with his vehicle and how they're going to fix it.
Recommended
AS
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Andy S.
Los Angeles, CA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Great Service for my Older Truck
I came in with my 2002 Dodge Dakota that hadn't had overall service in years. Mario and the staff at Rony's did a great job fixing a strange short in some wiring and then gave my good old truck the service it needed. I also got a good set of new tires at a price that beats Costco. This is a quality shop. I'll be back.
OG
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ONA G.
Los Angeles, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Quality care
Convenience, quality work, friendly service
MB
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MAXINE B.
Marina Del Rey, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Advice from Rony’s is more like the advice from a well informed friend who has your best interests at heart than like the advice you receive from a typical auto shop.
I made an appointment to bring my car in because my “check engine “ light was on. But the morning I drove to Rony’s, that light didn’t come on. Mario said he could do a detailed scan for $160, or I could come back if the light comes back on, and advised I wait to see if the “check engine “ light returns.
I know all the other auto shops I’ve used before would not have missed an opportunity to make money from me. Rony’s is indeed amazing. If you’re sick of being hustled and robbed, bring your car to Rony’s.
AR
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ARTHUR R.
Idaho Falls, ID
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Excellent service for an out of towner with vehicle trouble
I am from Idaho visiting Los Angeles area 2 months ago when the check engine light came on my Ram 1500 Ecodiesel. I dropped it off at a dealership that did nothing on the vehicle for 1 1/2 months. I took it to another dealership that did nothing for 2 weeks. Finally I found Rony's in West Los Angeles. Mario was superb and his crew did a great job getting the problem diagnosed and resolved in five days (the first dealership wanted to replace the turbo - that was not the problem). Being out of town, it was very difficult to manage a car repair and Mario was there and got me on my way. I can't begin to thank him and the crew at Rony's Car Pro.
EF
Eric F.
Playa Del Rey, CA
Toyota Land Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
Category: Service
Eric said they're great, Mario is great.
Recommended
AH
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ALAN H.
Marina Del Rey, CA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
9
Friendly, dependable service
My experience with Rony's has always been good customer service, efficient and effective work at reasonable prices. They're upfront about pricing and what they can offer.
MS
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MICHAEL S.
Los Angeles, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Mario listened to what I wanted and handled it.
Mario was my contact person. I had a specific goal for my car repair. Mario listened and handled it perfectly. I appreciate him listening and not trying to impose on me what he wanted done over what I wanted done.
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