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GL
Gary L.
Missouri
GMC Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/16/2018 Category: Service
Gary said he has to take his vehicle back again because the oil was leaking all over his transmission because the employees didn't put the hose on tight.
This review was collected via phone interview by Customer Research Inc.
Pat G., Owner from Royal Automotive responded on 03/16/2018

Gary, 
We would like to apologize for the inconvenience of a second trip. 
We know your time is valuable and we sincerely hate to waste any of it. 
Obviously, if the line wasn't tightened properly or just came loose from vibration, we will most certainly take care of that.
Just let us when is the most convenient time for you and we will get it taken care of.


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