I'm hoping this is some kind of sick joke. First off how can someone write and awful review like this and put Anonymous? Secondly if I/we di something like that please bring it to my attention, I certainly never want to offend anyone. My reviews on here should speak for themselves. On a daily basis I deal with probably 80% women and I'd hate to think I was offending someone. At the same time how can someone that write F-bombs in their reviews be the one calling someone else out?
This is so far from the truth. We had discussed repairs to the vehicle a couple weeks ahead of time. Brandon metioned he was going to take it elsewhere for exhaust work. We mentioned we could also fix the exhaust and most likely be cheaper. We also told him, however that we do not do custom exhaust nor do we do loud "flowmaster" type exhaust. He brought the truck in, I called with an estimate for all repairs, including the muffler. He approved all the repairs, we finished the truck and then called him to let him know it was done. This is when he then asked what did the muffler sound like? I answered it's nice and quiet, like it should be. That's when his girlfriend shouts in the back ground shouts "I didn't want it to be quiet" and Brandon then changes his mind (because she apparently makes the decisions) and said he didn't want the muffler that he had already told us to do. Of course now it's on the truck and I can't send it back. We did take it off the truck and didn't charge him for the muffler. Obviously with 99% of my reviews being positive, one can see this was a miscommunication problem with Brandon and his girlfriend.
Why not give us a call and let us know there is still a problem? We'd be happy to see what we can do to make it right. For the time we had involved in trying to fix a repair you started, $100 we felt was extremely reasonable. Most shops won't even attempt to fix something the customer attempted first. Also to be fair this Jeep is questionable in it's road worthiness.
We didn't do more because we weren't told this was a lifted 4x4. With the large tires and frame/body lift we normally wouldn't even work on the truck at all. Tires rubbing front bumper and brake lines strung all over the place, there is too much concern for liability. Sorry you weren't happy, our job was to bleed the brakes on the truck, that is what we charged for and it left here working fine.