Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

470 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KE
Kay E.
Akron, OH
Dodge Intrepid
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
Salem's is the best.
They make you feel welcome and are very good. I have been going to Chris for years. They are the best. Every time I am there they do a very thorough inspection and are very truthful as to what is wrong and what it will cost to fix it. They never force you to fix it.

JC
Jim C.
Akron, OH
Jaguar S-TYPE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Jim said he is thrilled on what the facility does. They are professional. He stated he feels like he doesn't get ripped off. The staff know what they are doing and they are reasonable. The facility always takes really good care of him.
This review was collected via phone interview by Customer Research Inc.

LH
Lynn H.
Akron, OH
Kia Sportage
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/02/2017
Exhaust leaking
We just had a catalytic converter installed on our vehicle and now the exhaust is leaking underneath vehicle up closer to the engine and making a horrible rattling noise. I'm concerned about carbon monoxide poisoning and of course it's Saturday and they are closed! Not very happy about this! Very concerned for my wife and grandson, and she has to have use of this car because of our busy lives and we don't have a backup vehicle!

JH
Janet H.
Chevrolet Nova
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2017
Fasr Service. Friendly Atmosphere.
Not only does Wrenchworks provide fast service and a friendly atmosphere, but they go beyond—checking other areas of my car for potential problems. The cost was very competitive. Thank you, Wrenchworks! I will definitely be back and will recommend you!

RM
Ron M.
Akron, OH
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2017 Category: Service
Ron said the staff did everything he asked them to do, and they found extra issues he was not aware of.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Barberton, OH
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Spoke with Susan. She said this business provides good, honest service.
This review was collected via phone interview by Customer Research Inc.

AM
Angela M.
Akron, OH
Pontiac Grand Am
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Angela said she liked the employees and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Akron, OH
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Robert said the business is reliable and he goes to Chris when he has questions about his vehicle.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Akron, OH
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Jeff said the battery took a little longer than expected, but the mechanic did a good job.
This review was collected via phone interview by Customer Research Inc.

TW
Tom W.
Akron, OH
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017 Category: Service
Spoke with Tom's brother. He said they did a good job and they were very quick,
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Akron, OH
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Experienced Professionals
Wrenchworks has the team I trust to quickly and accurately diagnose running problems related to Audi / VW models. My previous A4 lasted over 267k miles. And I'm confident that I can rely on my current A4 thanks to regular service by the experienced professionals at Wrenchworks.

RK
Ron K.
Akron, OH
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Ron said this business has done excellent work for him, and he trusts them not to do more work than he needs.
This review was collected via phone interview by Customer Research Inc.

LM
Lawanda M.
Barberton, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017 Category: Service
Lawanda said this business has great customer service.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Akron, OH
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017 Category: Service
Spoke with Tony's wife. She said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Barberton, OH
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Quality work, thorough, no pressure.
Great service, friendly, excellent work.

KP
Karen P.
Akron, OH
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Karen said the staff was recommended by Triple A. The experience ended up being really good.
This review was collected via phone interview by Customer Research Inc.

AT
Angela T.
Barberton, OH
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Angela said the workers were very friendly and professional.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Akron, OH
Saab 9-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
James said he has known Chris for 40 years. They do good work and they stand behind it.
This review was collected via phone interview by Customer Research Inc.

SH
Stormy H.
Akron, OH
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017
Customer service pros!
Highly recommend. Friendly knowledgeable staff!

JB
Jennifer B.
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017
Honest and Reliable
Just picked up my car yesterday and it feels/sounds like a new car. I can trust the guys at Salem's, which is very important to me. I'll never go anywhere else!

Displaying Review 61 - 80 of 470 in total