Shadow Lake Collision Center

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(588 Reviews)

99% Would Recommend
Latest Review 16 days ago

Reviews


PM
Patrick M.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Collision
Patrick said that they did an excellent job. They did what they said they'd do, in the time frame they said they'd do it in. The cost was what they estimated in the beginning of the repair process.

ST
Samantha T.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020 Category: Collision
Samantha said she was kept informed about the status of her vehicle and the repairs were done quickly. she was informed about everything that was happening.

SB
Suzi B.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020 Category: Collision
Suzi said they have always been very professional.

KS
Kelsey S.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020 Category: Collision
Kelsey said the business did a really good job and got her vehicle out in a fast, timely manner.

SJ
Sean J.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020 Category: Collision
Sean said they always do great work.

DT
Danny T.
Papillion, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
1st and 2nd Times...BOTH a Charm!
I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second time was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!

MP
Mindy P.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Collision
Spoke with Mark. He said the staff did what they said they were going to do.

MJ
Melissa J.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Collision
Melissa said the facility did a beautiful job.. She stated the additional time needed for the repair was not important. The repair was good.

CC
Carolyn C.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Collision
Carolyn said that overall the place was very accommodating, had good service and everyone was pleasant.

TS
Theresa S.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Collision
Theresa said this facility did a great job.

MP
Marcus P.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Collision
Marcus said that the repairs were good and the staff was courteous.

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Lisa T.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Collision
Lisa said that the staff had great customer service, she liked their responsiveness and the quality of work, they and Jamie were right on top if it all. She knew the owner, but now knows that the work provided by the business is good.

GL
Gomez L.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020 Category: Collision
Spoke with Octavio. He said he is happy with the repair the business performed.

OR
Ohara R.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020 Category: Collision
Ohara said he had an overall good experience at this business from start to finish.

FL
Forsgren L.
Nebraska
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020 Category: Collision
Larry said the staff delivered his vehicle as expected, and they did an excellent job.