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Shadow Lake Collision Center

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
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Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Shadow Lake Collision Center is an independent, family-owned repair shop. Owned by Eric and Roma Dawson, Shadow Lake Collision Center, is their second location. Their first operation, the well-known AA Collision Repair, was opened in 1975. Shadow Lake Collision Center is an independent, family-owned repair shop. Owned by Eric and Roma Dawson, Shadow Lake Collision Center, is their second location. Their first operation, the well-known AA Collision Repair, was opened in 1975.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(402) 763-5200
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 7:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1215 Applewood Dr. Papillion, NE 68046
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Shadow Lake Collision Center's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
Write a Review
Recent Reviews
JH
James H.
NE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/06/2011
verified customer Verified Customer
Category: Collision
James said they gave him the run around. He spoke with different people who told him different things. The repair work was not done right and he had to point it out to them. The fender and the grills were not aligned properly and the headlights were out of alignment too. He had to wait a week and a half for his vehicle because they should have totaled it. The insurance company quoted $11,500 and they only quoted $9,500. In the end they used the amount that was given by the insurance company. He was not kept adequately informed during the repair process. He was not satisfied with how they treated him. When he told them that the repair work was not right, their technician said they could not make any adjustments to it and it was the best they could do. He was not satisfied with the business' communication for the above reason. He would not recommend them for the above reasons. They corrected the problems at the end after he spoke with the owner.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
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