Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

235 Reviews

100% Would Recommend
Latest Review 17 days ago

Reviews


BM
Bob M.
Wethersfield, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Great Service Again
Once again very satisfied. Brought car in because check engine light was on. Rob checked and informed me it was not going to effect the driving but I could schedule a day to bring it in an they would check to see what was causing it. While there asked to fix something that I had not told Rob about and they took care of that while I was there. Also gave me info on things I should do in the future to keep car in best running condition.
Rob A. from Silas Deane Auto responded on 07/17/2018

Thanks again Bob!


Verified Customer
Wethersfield, CT
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
LOF
Quality and honest service is all I ever get here. Highly recommended!

BM
Bob M.
Wethersfield, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Always Great Service
Once again great service . I have been to Silas Deane Auto many times and have never been disappointed. Made my appointment and was in and out in no time. Was given a recommendation and price for work I need to get done in the near future to keep me and my family safe on the road. I have said it before and will say it again, do not waste your time if you need work done just head to Silas Deane Auto.

JF
John F.
Wethersfield, CT
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Always courteous
Have used SDA for regular oil changes and minor preventative work. Service and pricing is very good. Always treat customer with courtesy and respect.

BO
Bruce O.
Rocky Hill, CT
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Trunk water leak
The job on the trunk is great no more water after the rain we had.

RS
Russell S.
Cromwell, CT
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Excellent Auto Repair & Maintenance
Knowledgeable, curtious, reasonably priced, no surprises.

BM
Bob M.
Wethersfield, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Great service/great price
Always excellent service and you will not get a better price anywhere. Does work you requested and checks for any other issues at no cost to you. Also advises you about upcoming service needs by e-mail. I do not go anywhere else to have work done on my three cars.

SO
Sonia and Larss O.
Rocky Hill, CT
GMC Jimmy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
SDA Review
Rob is the first mechanic/service manager that actually provides effective and timely communication with customers. I’ve been a mechanic, Rob is straight forward with his findings and recommendations on your vehicle repairs.
I totally trust Silas Deane Auto as my repair shop and I have recommended to many of our friends.

GH
George H.
Hartford, CT
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
George said the staff is friendly, the work is done on time, and the facility is clean.
This review was collected via phone interview by Customer Research Inc.

TV
Tracy/Patty V.
Newington, CT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Squirrels under the hood
My car was towed to Silas Deane Auto when I lost my power steering. The issue was the squirrel community living inside. Mama got caught in my serpentine belt and knocked it off. The guys spent an entire day trying to extricate the 3 babies without hurting them. Shaun was nursing one of them who wasn't as strong as his siblings when I went to pick the car up. It has always been my experience that these guys go above and beyond EVERY time they service my vehicle. This time was no exception. Thank you!!

JT
Justin T.
Berlin, CT
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Justin said they're on time, they're clean and friendly.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Wethersfield, CT
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Always a 1st rate repair
These guys are number 1 in my book. Always on time and spot on with the estimate. Get your car fixed by these guys!

DW
Dori W.
Rocky Hill, CT
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Dori said her service visit was excellent. She was very happy with her experience and was pleased with the work they did. The business runs a clean operation.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Cromwell, CT
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Dan said the business's service was good and at a good value.
This review was collected via phone interview by Customer Research Inc.

JB
Jim and Pam B.
Wethersfield, CT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
appointment
I needed an appointment right away, they got me in asap, no problem.

GR
Glenda R.
Cromwell, CT
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Excellent customer service
Rob has always been very helpful and understanding. Silas Deane Auto Is the first ones I call for any questions on my vehicle. Very knowledgeable and very honest when it comes to servicing my vehicle. Great customer service and best of all fast service!

GS
Greg S.
Wethersfield, CT
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Greg said the business was always helpful. They go above and beyond to help him.
This review was collected via phone interview by Customer Research Inc.

CA
Clarah A.
Connecticut
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Spoke with Clarah's mother. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rocky Hill, CT
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018 Category: Service
Tim said the employees were very courteous. They were knowledgeable. They provided good service.
This review was collected via phone interview by Customer Research Inc.

KB
Karen B.
Cromwell, CT
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Great service !
Friendly, accurate, fair

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