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Silas Deane Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,010 Reviews)
96
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Silas Deane Auto is a Clean and Comfortable Auto Repair Shop that you can count on. We strive to offer the best experience for our customers that we can. From the Comfortable and Clean Customer Areas, to the Modern Shop with it's State of the Art Alignment Machine, and up to date tooling, we can handle most of your car needs. From the Silas Deane Auto is a Clean and Comfortable Auto Repair Shop that you can count on. We strive to offer the best experience for our customers that we can. From the Comfortable and Clean Customer Areas, to the Modern Shop with it's State of the Art Alignment Machine, and up to date tooling, we can handle most of your car needs. From the normal maintenance items like Oil Changes and Free Tire Rotations, to the in depth Diagnostics or Brakes. We are here for you and your Family, and all of the 'bumps' in the road that can happen. We will do our best to take the stress out of the situation for you! ...more

Categories
Auto Repair, Used Car Dealer, Tires
Contact
(860) 436-6211
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1801 Silas Deane Hwy Rocky Hill, CT 06067
Get Directions
Silas Deane Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,010 Reviews)
Write a Review
Recent Reviews
MH
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Mary H.
Wethersfield, CT
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
verified customerVerified Customer
10
Oil change and tire rotation service
Punctual and professional maintenance
Verified Customer
Rocky Hill, CT
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2023
verified customerVerified Customer
10
Arrived early for my appointment, got in ahead of time and back on the road promptly. Can’t ask for more than that.
As always a job well done.
RT
Robert T.
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
verified customerVerified Customer
10
Outstanding very detailed and precise.
I dealt with Shaun with a sale of my deceased uncles car. He was very helpful, honest and made the family feel very confident and comfortable.
FZ
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Fred Z.
Wethersfield, CT
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2023
verified customerVerified Customer
10
Oil change, 2015 Chevy Tahoe LT
As always, good service.
Verified Customer
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2023
verified customerVerified Customer
10
Oil change
They were very courteous and professional. They also pointed out some other items that were recommended to be serviced and explained my options.
MK
Mike K.
Rocky Hill, CT
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2023
verified customerVerified Customer
10
Great service once again
I've been going to this shop for 10 years or so with various cars. The service and repairs are always exactly as expected and I always feel like they are looking out for my vehicles. The place is clean and the guys are working there are friendly and pleasant to deal with. The prices seem pretty fair. I would not hesitate to send my friends and family to this shop.
JC
Jessica C.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2023
verified customerVerified Customer
10
Pump the brakes!
I was having trouble with the breaks on my new jeep. Took it back to the dealership multiple times and they kept saying they fixed it. Needless to say they didn't. We called Silas dean auto and they said they would look at it. Little did we know they would be so informative and attentive. They were able to track the problem down, we were able to pick it up the next day. It was running like new! I am one happy customer, I will be recommending anyone with car troubles to them. Sean and Rob were the gentleman I dealt with and they are very professional and made me feel like I was in good hands.
TH
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Thomas H.
Wethersfield, CT
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2023
verified customerVerified Customer
10
couple of GOATs
they fixed stuff and fixed it good
Verified Customer
Rocky Hill, CT
Volvo S40
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2023
verified customerVerified Customer
10
Runs like new again
I knew my car had a couple things wrong with it but my normal repair shop wasn't getting back to me so I took a chance and tried out Silas Deane Auto. The list of repairs needed on my car was quite long but I felt like they were very thorough and my car runs like new again. I can't recall the last time my vehicle felt so good to drive. Thank you!
Verified Customer
Rocky Hill, CT
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
verified customerVerified Customer
10
Quick and efficient service
Efficient scheduling process, on time and quick service, reasonable pricing and transparent estimates on future work needed.
SA
Scott A.
Marlborough, CT
Cadillac CTS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
verified customerVerified Customer
10
New tires and a oil change
Sean and his team did an excellent job once again. Ordered the new tires and set up services. Installed the tires and did the oil change promptly.
The car runs great
Thanks !
JK
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Jeremy K.
Rocky Hill, CT
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2023
verified customerVerified Customer
10
Excellent Honest and Fast Service
I always have a great experience with this professional car repair service. Fast responsive and competitive prices.
LR
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Leon & Mariela R.
Cromwell, CT
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customerVerified Customer
10
Excellent as always!!
It took a long time for my family to find a place we could trust with our vehicles. We never have to question if the work is right or good or if the price is right. Silas deane auto has always been good to us and we will continue using them. They are detailed, honest, courteous, and understanding when need be, with top quality work. Ty for the years of good service and more to come.
JC
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Jason C.
Meriden, CT
Pontiac GTO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
10
The best!!
The best car repair shop in Connecticut hands down!
SP
Steve P.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
10
First time customer
Shaun was friendly and helpful from the get-go. I was a first time customer, and while I only had an oil change performed, they did a nice assessment of my vehicle and pointed out things I will need to address in the future. There was no pressure to perform unnecessary maintenance, and parts/service seem to be reasonably priced at this shop. I highly recommend Silas Deane Auto Repair.
Displaying Review 1 - 15 of 1010 in total
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