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SureCritic / Honda Dealer / Honda of Burlington
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Honda of Burlington

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(29 Reviews)
-100
Write a Review
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Score Details

5 stars
62%
4 stars
<1%
3 stars
10%
2 stars
6%
1 star
20%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup

Categories
Honda Dealer, Auto Maintenance, Used Car Dealer
Contact
(360) 757-7467
Closed
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (US & Canada)
1615 South Goldenrod Road Burlington, WA 98233
Get Directions

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup

Categories
Honda Dealer, Auto Maintenance, Used Car Dealer
Contact
(360) 757-7467
Closed
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (US & Canada)
1615 South Goldenrod Road Burlington, WA 98233
Get Directions

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup Honda of Burlington has a committed sales staff and we know customer satisfaction is very important to our success. We look forward to helping you with your next new or used Honda purchase and any other automotive needs. Now a proud member of the local Nelson Family Autogroup

Categories
Honda Dealer, Auto Maintenance, Used Car Dealer
Contact
(360) 757-7467
Closed
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (US & Canada)
1615 South Goldenrod Road Burlington, WA 98233
Get Directions
All Departments' Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(29 Reviews)
Write a Review
Recent Reviews
AS
gravatar
Amber S.
Oak Harbor, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2018
I was told that I needed to put $4k into my Pilot.... Second opinion verified this false claim
I brought my Pilot in for an engine light to be checked out and to have an oil change done. My husband and I have ALWAYS put the $ into ANY recommended repairs for this vehicle during the 9 years at Honda Dealerships since we have owned it. The service professional came out and brought me a long list of things that were supposed to be wrong with my vehicle. Having this vehicle for almost 10 years, I called my husband to fill him in on the details. We decided to not do the work, besides the oil change and discuss our options, including getting a new car. I even went around and looked at cars that day and test drove one. Due to the amount of work that was supposedly needed done to our vehicle, this dealership said that they would only be able to offer us a very small trade in value. That is kind of a joke in itself.... It wouldn't cost the dealership, using their own employees $4k to do the work! So I brought our Pilot home and we took it to a local shop for a second opinion. This shop reported to us none of the two leaks that were supposedly there when the Pilot was at this Honda Dealership, Simms Honda in Burlington, Washington. Overall, the second opinion confirmed that we did indeed need to replace our front brake pads, for just under $600.... Other than that they said we were in good shape. I would NOT recommend this dealership if you are looking for a trustworthy experience!!!!
Not Recommended
Bobby M., General Manager from Honda of Burlington responded on 03/21/2018 08:22 AM

First, thank you for the feedback. I want to apologize for your experience at our store, it is not in our best interest to have customers leave feeling this way. I can assure you I will get with the technician and adviser to review the RO. If you don't mind I would like to have my Service Manager reach out to you with our findings as well as get some insight from you, to ensure this doesn't happen to someone else. Thank you again for reaching out.

Bobby Maynard
General Manager
360-757-7467
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